Presentation on theme: "The American Red Cross Mission Statement"— Presentation transcript:
0 Principles of American Red Cross Disaster Response Amy Mintz American Red CrossWashington, DC Dec. 8, 2010Challenges faced in the midst of a disaster responseLessons learned from how the situation was managedOrganizational priorities for improving response effectivenessMethods for successful collaboration among different organizations across the government and private sectors.
1 The American Red Cross Mission Statement The American Red Cross, a humanitarian organization led by volunteers and guided by its Congressional Charter and the Fundamental Principles of the International Red Cross and Red Crescent Movement, will provide relief to victims of disasters and help people prevent, prepare for, and respond to emergencies.
2 ARC Overview Congressional Charter 1905 Specifies Nationwide System Of Disaster ReliefIndependent from governmentIndependently FundedVolunteer Board Of Governors~600 Branches35,000 Employees, 1 Million VolunteersCharter means we don’t get to pick which disasters we respond to
3 Each Year in the United States, the American Red Cross Responds to an Average of: 75,000 EmergenciesSingle Family Fires to Hurricane KatrinaBetween 200 and 300 Major Disasters
4 When Disasters Occur What We Do: Feeding, sheltering Distribution of emergency suppliesOne-on-one casework/assistanceHealth servicesMental health servicesFamily connectednessCommunity recoveryBlood and blood products
5 When Disasters are not Occurring - Readiness / Preparedness Capacity building and risk planningCommunity based preparednessPre-positioned supplies, sheltersVolunteer recruitment & trainingDisaster Plans & DrillsPlanning & engaging key partnersCommunity outreach & mobilization5
6 2005: Hurricanes Katrina, Rita, and Wilma A new kind of challenge3.5 million affected by all 3 storms1.4 million families displaced400,000 homes destroyed90,000 square miles affected
7 An International Effort The Red Cross received over 200 international response expertsLogisticsReliefMediaWe received assistance from National Societies, the International Federation of the Red Cross and Red Crescent, and the International Committee of the Red Cross$115 million in cash contributions from 70+ countries
8 Initial Strategic Issues Scope Brought Unique ChallengesReceiving end vs donor endCapacity to handle outpouring of international offersOffers outside our scope of assistanceRelationshipsMandated roles don’t define limits of expectationsCommon Standards and ProcessKey Area I: Executing a plan of action to improve Red Cross business and operational capabilities.Key Area II: Implementing vigorous internal controls to protect the organization against fraud, waste and abuse while providing improved accountability.Key Area III: Creating a renewed and refreshed focus on serving communities and building partnerships.
9 5 Steps to Improve international support Risk / Needs based planningWorking with Government & Non-Government partners to prepare ahead to avoid barriers to reliefCoordination planning on cross boarder / regional cooperation and coordinationProcess for accepting Staff – VISAs, qualificationsProcess for accepting goods (customs, regulations)Procedures in place, plans in place & test oftenClient Assistance System (CAS) software/hardware enhancements1,000,000 families within 10-day period and 2,000,000 over a longer termIncreased stockpiling of supplies (food, cots, blankets, comfort kits, etc.) to serve 1,000,000 meals and shelter 500,000 people per dayTripling of warehouse space to over 1,000,000 square feetPre-positioning of communications equipment in 21 citiesHiring of 6 disaster relief operation directors for major relief operationsImprovements to Human Resources (DSHR) system to track personnel in real-timeCreation of a “Disaster Welfare Information” system