1. 1 Solving the email records management problem A cloud-computing approach to email archiving Amanda Kleha Product Marketing, Google May 20, 2008

2. 2 Google Confidential and Proprietary Agenda Email records management challenges What challenges do businesses face storing email? Archiving as a storage solution How archiving solves storage and other business problems Google’s approach to email archiving Cloud computing and other key differentiators

3. 3 Google Confidential and Proprietary Simple IT Trivia What is the fastest growing information source in your company? A.Number of web pages B.Number of customer orders C.Number of videos D.Number of emails 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 Year 1Year 2Year 3 Number of emails Cumulative StoragePer Storage –200 employee company, 50 work weeks, 5 work days –70 emails per day * 200 * 50 * 5 = 3,500,000 emails –110 Kb per email, 20% annual email growth –In 3 years, be ready to store and search 1.4 terabytes of email

4. 4 Google Confidential and Proprietary Mail Server Performance is Critical for Business “Email is most companies largest database. It contains not just content but records of communication. It is the only database all users touch. It is a database with very high availability demands” Rebecca Wetteman Nucleus Research Storage Magazine “60% of the average corporation’s intellectual property is stuck in email” Scale, performance and reliability Fast search and access Source: Email Risks, Google highlights why what you don't know can cost you, Storage Decisions Magazine report

5. 5 Google Confidential and Proprietary Challenges of managing email records IT organization is under constant pressure IT resources spent on both operational and legal aspects Existing systems have not kept pace with these challenges 32 Email is increasingly in the legal spotlight Legal and regulatory requirements are increasing Email retention as a strategic business decision 1 Storage poses operational challenges Email availability has become mission critical Growth in volume and size impacts performance

6. 6 Google Confidential and Proprietary Legacy approach falls short ServersBackup Media Laptops & Databases E-Mail Storage Everywhere Else Email is Stored

7. 7 Google Confidential and Proprietary Legacy Approach Is Costly E-Mail Legal Risk Productivity, Search & Access Downtime, DR, Reliability & Scale Storage & Security Email

8. 8 Google Confidential and Proprietary But what about my backup? Email archiving differs from basic backup in several ways: Useful, less-costly storage Complete message capture vs. snapshot Policy management eDiscovery readiness Produce audits and reports Archiving meets operational and legal challenges

9. 9 Google Confidential and Proprietary Archiving to optimize email storage Shift the burden off your mail server Reduce mailbox quotas; prevent PSTs Recover faster from server failures Improve process performance - Defragmentation - Indexing - Reduce journaling storage Deliver a better end-user experience

10. 10 Google Confidential and Proprietary Benefits of hosted email archiving -Increase productivity –IT resources better focused –Better end-user experience Lower costs –IT infrastructure –Legal costs Policy compliance –Compliance with legal and corporate regulations –Enforce defensible data retention policies Mitigate risks –Conduct internal investigations –Respond quickly to ediscovery

11. 11 Google Confidential and Proprietary In hosted storage, scale matters, a lot! 20022006200720082009201020112012200320042005 Stanford 1999 Oregon 2006 Storage Capacity

12. 12 Google Confidential and Proprietary Google Apps Platform Introducing Google Apps SecurityCompliance Collaboration Messaging Give employees powerful messaging and collaboration tools without the usual IT hassle and cost Works with any open mail server

13. 13 Google Confidential and Proprietary What’s Different About Google’s Approach? Cloud Computing No hardware, software integration Built-in scale and reliability Virtually no storage limit Always on, always current Easy Deployment Go live in days, not weeks Secure on-line access Manage policies centrally Intuitive search + Implications Simpler architecture Lower cost Lower compliance risk Improved productivity

14. 14 Google Confidential and Proprietary Total cost of ownership On-premise email archiving –1000 users for 3 years –Total cost: $606,693 –Storage cost: $570,693 –Unpredictable cost In the cloud with Google –1000 users for 3 years –Total cost: $135,000 –Storage included –Predictable cost Per-user subscription 77% less

15. 15 Google Confidential and Proprietary Customers Agree Google’s Approach is Better “We found our IT department would spend hours if not days to find information from tape back-up devices… implemented archiving. That turned out to be as straightforward as security. Postini provides a confidence level and security that our clients and our firm need.” – Karina Evans Systems Administrator, Harb, Levy and Weiland

16. 16 Google Confidential and Proprietary Contact us http://www.google.com/a/security 1-866-767-8461

17. 17 Google Confidential and Proprietary Thank you!