2. Policy Communication/ L&M Framework Public Speaking & Storytelling Habits 1 & 2Habits 3 & 4 1111 1111 1111 1111 1111 2222 2222 2222 2222 2222 3333 3333 3333 3333 3333 4444 4444 4444 4444 4444

3. Policy Name 2 tools of public policy. Regulation; Taxation; Budget Allocation; Information and Leadership; Doing Nothing

4. Policy What are the three ingredients of public policy? Science/information, politics/values, and chance/fate

5. Policy Who influences public policy? Governments, international treaties, domestic and international organizations and news and entertainment media

6. Policy What are the 5 stages of the public policy cycle? Agenda Setting; Policy Issue Identification & Analysis; Policy Adoption; Policy Implementation; Monitoring and Evaluation

7. Communication and L&M Framework What are the 3 main modes of learning and communicating? Visual, Auditory and Kinesthetic

8. Communication and L&M Framework What are the four main practices of a leader? Scanning, focusing, aligning/mobilizing, and inspiring

9. Communication and L&M Framework What are the four main practices of a manager? Planning, organizing, implementing and monitoring and evaluating

10. Communication and L&M Framework Describe how each of the three main learning and communication styles prefer to give and receive information. VISUAL-learn best by seeing things; they respond well to color, shapes, and language that reflects this. They might say, “show me!”Visual communicators might say, “Watch how I do it.” AUDITORY- Auditory learners learn best by hearing things. Auditory learners might say, “Tell me.” Auditory communicators might say, “listen to me explain.” KINESTHETIC-Kinesthetic learners are often successful when they are touching, feeling, and experiencing information. Many kinesthetic learners like working with their hands and experimenting. Kinesthetic learners “learn by doing.” Kinesthetic learners might say, “Let me try.” Kinesthetic communicators might say, “Now you try doing it.”

11. Public Speaking & Storytelling Name 2 things you can do to reduce presentation anxiety. Practice your speech, know your notes, deep relaxation, eat healthy, exercise, find a friendly face in the crowd, visualization, therapy, breathing exercises

12. Public Speaking & Storytelling In storytelling, it is important to use ______ to frame the story. Values

13. Public Speaking & Storytelling What four aspects of composition are important to keep in mind to create visually memorable photographs? Frame, angle, color and light

14. Public Speaking & Storytelling Name the 10 tips to a dynamic presentation. Start strong, know your audience, practice, tap into your passion, find a friendly face in the crowd, use stories, employ gestures, build a speech through key points, know your notes and end strong

15. Habits 1 & 2 Give an example of a withdrawal and a deposit. Deposits: understanding, keeping commitments, helping, providing constructive feedback and apologizing Withdrawals: having a bad day, losing your temper, not providing guidance etc.

16. Habits 1 & 2 In the model of proactivity, what exists in the space between stimulus and response? The freedom to choose how you are going to respond

17. Habits 1 & 2 What does P/PC balance refer to? The balance between production and production capability. If we demand too much of ourselves and others we will break down more quickly and be out of commission for longer than had we taken care of ourselves all along.

18. Habits 1 & 2 Define Mission, Vision, and Values. Vision is what you want for the future, an image of hope, of something you truly wish to create. Mission is what you do everyday to move towards that future, or the road you take to reach your vision. Values are what drive or motivate you to reach your vision and keep you on the road to your vision.

19. Habits 3 & 4 Name the activities in Quadrant 1 (urgent and important) of the Time Management Matrix. Crises, pressing problems and deadline- driven projects

20. Habits 3 & 4 Name the activities in Quadrant 2 of the Time Management Matrix. Not-urgent but important activities. Prevention, pc activities, relationship building, recognizing new opportunities, planning, recreation.

21. Habits 3 & 4 What does win/win mean? Agreements and solutions are beneficial and satisfying to all parties involved. All parties feel good about the decision and committed to the action plan.

22. Habits 3 & 4 What are the 3 basic skills for effective negotiation? Understanding yourself (strengths, weaknesses, biases, needs); Defining goals (what is your best outcome/least acceptable outcome); Understanding and defining positions (listen to what the limitations are that each party faces)