1. BUSINESS TRAVEL 2013 Staying ahead in an evolving marketplace
Confidential. © Sabre Travel Network, 2013.
BUSINESS TRAVEL Staying ahead in an evolving marketplace
Jay, some quick facts on CBTG:
There are 339 of combined years with Sabre, of the 19 accounts on Sabre that is an average of 18 years each! 
Over 3.6M bookings on Sabre
45.4% share on Sabre
Jay Jones
Senior Vice President, The Americas
February 6, Dallas, Texas

2. OUTLOOK FOR 2013 Varied forecasts
Confidential. © Sabre Travel Network, 2013.
OUTLOOK FOR 2013
Varied forecasts
2012 Recap: Sluggish to modest growth in travel, likely to continue in Lots of uncertainty in the market – European weakness, conflicting macroeconomic reports, U.S. fiscal concerns.
More detail on the GBTA headline: “The group forecast a 4.6 percent year-over-year increase in U.S. business travel spending this year—including domestic and outbound international trips—but a 1.1 percent drop in trip volume. That suggests a higher average cost per trip than in 2012, an increase GBTA characterized as "very modest price inflation."” And “GBTA also expects stronger group travel spending, with annual growth around 5.2 percent this year following a 1.3 percent increase in 2012.”

3. +0.2% GDS channel bookings performance for Global Accounts worldwide
Confidential. © Sabre Travel Network, 2013.
2012 vs CORPORATE TRAVEL
Based on Sabre Top 20 TMCs and Global Accounts GDS air booking data
+4.0% GDS channel bookings performance for Sabre Top 20 North American travel management companies
+0.2% GDS channel bookings performance for Global Accounts worldwide

4. INDUSTRY TRENDS/ISSUES
Confidential. © Sabre Travel Network, 2013.
INDUSTRY TRENDS/ISSUES
COST PRESSURES
DEMANDING TRAVELERS
CHANGING AGENT DEMOGRAPHICS
CONSUMERIZATION
“OPEN TRAVEL”
AIRLINE MERCHANDISING
AIRFARE TRANSPARENCY
CONSUMER PROTECTION
MISINFORMATION
These trends and issues in the market create new challenges. When we are not paying attention, our business may suffer because of it. That’s why it’s so important to stay ahead of the changing landscape. When you do, many of these challenges will turn into opportunities…opportunities that will help you win and retain new business and operate more efficiently. NOTE – MISINFORMATION IS LAST…..TRANSITION IS THE OTHERS ARE FACTORS IMPACTING THEM/THEIR CUSTOMERS…AND THERE IS ANOTHER ISSUE IN THE MARKET THAT HAS CAUSED CHURN AND SOME CONFUSION…AND THAT’S MISINFORMATION….PARTICULARLY MISINFORMATION RELATED TO SABRE....

5. MISINFORMATION EXAMPLES
Confidential. © Sabre Travel Network, 2013.
MISINFORMATION EXAMPLES
“outdated technology that was developed before the Internet existed”
“no incentive to innovate ”
“can’t accommodate new airline merchandising”
There is a lot of misinformation in the market, perpetuated by those who either don’t know what they are talking about or those who are self-interested to position others in a certain way. Often, they are one in the same! There is misinformation about the technology available, how it works, and what certain companies are truly focused on.
Here is a sample of some of the misinformation out there today. By the time this presentation is over, you’ll have a sense for what is REAL and what is not.
“high cost to airlines”

6. REALITY – VALUE TO AIRLINES
Confidential. © Sabre Travel Network, 2013.
REALITY – VALUE TO AIRLINES
$0 GDS charge for selling ancillaries
2/3 of airline revenue currently from customers choosing the GDS channel
1% cost of distribution as a percentage of total airline expenses
50+% Revenue premium versus airline.com sales
Reality is we deliver tremendous value to airlines.
Consider that US network carriers currently see about 2/3 of their ticket revenue from sales made by agencies choosing to use a GDS.
On the cost side, total GDS booking fees for these carriers represent about1% of the airline’s total expenses /3 of revenue for 1% of expenses…that’s a great ROI.
And at Sabre we’ve made it clear that we are not charging airlines anything to sell their ancillaries…so they can generate more revenue and an even greater ROI…..
And based on the high value customers that choose the services of agencies and TMCs like you all….the airlines realize about a 50% revenue premium per ticket on these sales compared with the average fares sold to travelers buying through airline.com when airlines are not providing a good experience for managed travel ….

7. Average age of hardware across our systems
Confidential. © Sabre Travel Network, 2012.
Confidential. © Sabre Travel Network, 2013.
REALITY - SABRE TECHNOLOGY
Modern, robust power behind the scenes
24 hours per day
7 days a week
365 days a year
8,200 open systems servers
80,000 transactions per second at peak times
3 years
Average age of hardware across our systems
$100s of millions annual investment in travel technology
Sabre leads the tech sector on operating a modern infrastructure that powers award-winning products – and that’s not just in the travel industry. It’s across technology companies in all industries!
Sabre processes business-critical transactions around the clock, around the world, supporting the selling and servicing of more than $ 100 billion in travel spend annually.
1 + billion incoming application programming interface (API) data requests daily
237 + million XML transactions via Web services daily

8. 2012 Best Travel Technology Provider 2012 Best Reservation/GDS System
Confidential. © Sabre Travel Network, 2013.
AWARD-WINNING INNOVATION
2012 Best Travel Technology Provider
2012 Best Reservation/GDS System
2010
Best GDS
10 consecutive years ranked on InformationWeek 500 most innovative technology companies
Sabre Red App Centre recognized as one of 20 Great Ideas to Steal in 2012
In 2012, Sabre was picked as the best reservation/GDS system in the 16th annual Recommend Readers’ Choice Awards.
In 2010, 2011, and 2012, Sabre was voted ‘Best GDS’ at Travel Weekly’s annual Reader’s Choice awards
In 2012, Sabre was recognized as Best Travel Technology Provider in the sixth annual Leisure Travel Readers’ Choice Awards.
Sabre has been ranked in the InformationWeek 500 list of most innovative technology companies for 10 straight years. In 2012, it was named #26 of Top Business Technology Innovators, and the Sabre Red App Centre was recognized as one of 20 great ideas to steal in That makes Sabre the only travel technology company in the top 50 to make the list in 2012 and one of an elite number of tech companies across all industries to be on the list for ten consecutive years. The Information Week 500 list is a rigorous, quantitative and qualitative evaluation process that recognizes business technology vision and innovation as well as the execution of IT practices from companies across the United States.
Why share this? To correct misinformation. It’s not bragging--it’s important to you. Why? Because your clients are incredibly demanding, they expect that you are choosing the best, using the best tech, the lowest fares, the best fare savings, the best service, at the best price. We’re here to compete for your business. Every booking, every day.
#26 of Top Business Technology Innovators by InformationWeek

9. Confidential. © Sabre Travel Network, 2013.
AIR SHOPPING
AN EXAMPLE: NEW YORK TO LONDON
1,932,102,241,635 potential ways to fly from New York JFK to London Heathrow within the next year
5,293,430,799 options for a specific day of travel
3,225,937,750 options available for purchase
6,113,387 options likely to provide the best value
500 top options to meet the traveler’s request
1 choice to best meet traveler needs
Air shopping involves searching, narrowing, synthesizing, and then displaying a complex set of the most logical itinerary choices for a given request. That includes fares, rates, dates, and connection options that can be tailored in dozens of ways based on user preference – all in about 3 seconds.
We do that using a proprietary algorithm that our brightest research scientists have developed and fine tuned over the course of time, an algorithm that has consistently outperformed other air shopping options in the marketplace.
Key to ENABLING COMPREHENSIVE AND EFFICIENT COMPARISON SHOPPING ACROSS A MASSIVE VOLUME OF OPTIONS…AND DOING SO IN A MATTER OF A COUPLE OF SECONDS…IS A SHOPPING ENGINE…WITH FARES, SCHEDULES, RULES, ETC…AND WE’LL TALK MORE ABOUT THE IMPORTANCE OF THAT A BIT LATER (SET UP TO THE NDC DISCUSSION…WHICH TAKES THIS AWAY)
And we aren’t stopping there. We are constantly inventing and reinventing the next generation of air shopping capabilities. This year, we’ll be delivering even more impressive functionality…(next slide)

10. NEXT-GEN AIR SHOPPING SUPERIOR LOW FARE SEARCH
Confidential. © Sabre Travel Network, 2013.
NEXT-GEN AIR SHOPPING
SUPERIOR LOW FARE SEARCH
ENHANCED ALTERNATE CITY SHOPPING
Up to 15 destinations
More options for each destination
ENHANCED USER DEFINED SEARCH CRITERIA
ADVANCED CONSUMER DRIVEN SHOPPING (budget, destination)
EXPANDED CALENDAR SHOPPING
MULTIPLE FARES PER ITINERARY
Shop across different fare attributes and cabins
SUPERIOR LOW FARE SEARCH – Refined our proprietary algorithms to deliver even better low fare search capability….our testing shows our next gen system significantly outperforms our prior algorithms to deliver even more low fare search options for you and your travelers…
Enhanced alternate city shopping: Important functionality for TMCs doing groups and meetings business. Search up to 15 different destinations at a time without radius limitations and with an increased number of custom configurable options, making the planning of complex and uncertain travel plans simple.
Multiple fares per itinerary: User gets shown different fare types or cabins then has the ability to compare, for example, an economy fare with the price of premium economy or business class. The result set will contain the best fare for each fare category. This is beneficial to corporate TMCs because it will easily allow you to compare the returned fare with other fares to see if they are in policy – or to document the alternative prices for policy reasons – all in a single shop!
ENHANCED USER DEFINED SEARCH CRITERIA
: for example, shop by max penalty amount that address requests like “show me fares that do not have a penalty greater than $100.” Can now shop by arrival times…can be important for TMC serving a client who needs to be at a destination by a particular time…
Enhanced calendar shopping: moving from +- 3 days shopping to +-15 days. Equals better ability to find lowest fares when the traveler is very flexible with their dates. For those of you with leisure business, this is also a powerful enhancement for you.
Budget shopping: key ability for corporate or government travelers that need to adhere to a specific travel budget
With configurable options that return even better low fare search capabilities – and are actually bookable – this enhanced algorithm ensures that you’ll beat traditional competitors as well as the Google’s of the world.

11. AIRLINE MERCHANDISING TRENDS
Confidential. © Sabre Travel Network, 2013.
AIRLINE MERCHANDISING TRENDS
Unbundled Pricing
Bundled Pricing
Hybrid Pricing
$200 FARE
$300 FARE
$250 FARE
Premium Seat
+ $50
In-Flight Meal
INCLUDED
In-Flight Meal, Bonus Miles, Checked Baggage
Priority Boarding
+ $10
Bonus Miles
INCLUDED
INCLUDED
Checked Baggage
+ $40
Checked Baggage
Seat Selection
INCLUDED
+ $50
We have seen consistent changes in how airlines market and sell their product – both in the offering itself as well as the way in which it is priced. And that is the essence of a supplier merchandising strategy – getting the right product to the right customer at the right time. In this example, base fares can be priced differently, ancillaries can be completely unbundled or a la carte, can be completely bundled, or can be priced with a hybrid of the two. We are a leader in supplier merchandising – to both enable it as well as to integrate it into a TMC’s workflow.
$300 TOTAL
$300 TOTAL
$300 TOTAL

12. AIRLINE MERCHANDISING
Confidential. © Sabre Travel Network, 2013.
AIRLINE MERCHANDISING
Enabled by Sabre
CURRENT OR IMMINENT ADOPTION
IN THE PIPELINE
We’re not just confirming base deals with airlines, but we’re also handling merchandising.
…And there are several airlines currently using or in the pipeline to adopt Sabre’s airline merchandising capabilities. In the 1990s, the Internet changed the way airlines did business and produced many new capabilities - like electronic ticketing. Electronic ticketing took many years to roll out across the industry as airlines, technology partners, TMCs, and consumer and business buyers together identified who needed what functionality and how to create a technology standard that worked well for each group.
Solutions that meet the needs of both buyers and sellers is important. And the same should hold true with today’s merchandising capabilities (click to transition)

13. More than 360 participating carriers in Sabre GDS today
Confidential. © Sabre Travel Network, 2013.
COMMERCIAL AIR DEALS
More than 360 participating carriers in Sabre GDS today
FROM BRIAN: JAY….I WOULD SUGGEST DELETING THIS SLIDE…..I THINK YOU CAN MAKE ANY KEY POINTS SOMEWHERE ELSE….”MOST AIRLINE DISCUSSIONS ARE VERY PRODUCTIVE…CONGENIAL…DESPITE THE PUBLICITY OVER A COUPLE……CONTINUING TO SIGN NEW AGREEMENTS…COUPLE OF SIGNIFICANT DEALS IN US WE EXPECT TO GET DONE IN THE COMING MONTHS…UNITED AND DELTA…” I THINK YOU CAN MAKE THAT POINT SOMEWHERE ELSE IN THE PRESO….
RENEWAL DISCUSSIONS UNDER WAY

14. SABRE RED WORKSPACE
Agents can configure workspace with personal preference—graphical view, apps, other third-party applications
Fully deployed to more than 230,000 agents in over 110 countries
The Sabre Red Workspace is your agents’ portal into the capabilities of the Sabre Red total travel solution.
Agents can configure workspace with personal and TMC preference—using graphical view, Sabre Red Apps, and other third-party applications. Leading TMCs use the Sabre Red Workspace to custom configure their service offering into this technology, creating a one-of-a-kind workflow with unique application content.
We launched the Workspace in August 2010 and achieved a 100% upgrade of our customers to the Workspace in right about 2 years During that time we also launched the graphical view in the Workspace…as well as Sabre Red Apps and the Sabre Red App Centre – a travel industry first. For well over 2 years we have had competitors announcing (and re-announcing) their new “desktops”…. And they’ve tried to get a few customers to use them (JOKE: HEARD AMADEUS MIGHT CHANGE THE NAME TO AMADEUS TWO NOW…BASED ON THE NUMBER OF CUSTOMERS USING IT….), some of whom announced they would use their new desktop but then declined to after they tested it.
The Sabre Red Workspace is unique from competitive offerings in many ways….some of that is due to the state-of-the-art technology platform upon which it is built and operates…THE ECLIPSE RICH CLIENT PLATFORM….SAME TECHNOLOGY THAT eBay uses…that allows for seamless integration of app plug-ins and extensive user configuration . That means your agents can better serve travelers and configure your agents’ Workspace to meet your unique business needs.
AND, YES, THAT LOOKS LIKE THE WORKSPACE ON A TABLET…WE ALREADY A HAVE A PROTOTYPE OF THIS…AND COMING A LITTLE LATER THIS YEAR WE WILL BE RELEASING A VERSION OF THE WORKSPACE OPTIMIZED SPECIFICALLY FOR USE ON TABLETS….STAY TUNED..

15. Confidential. © Sabre Travel Network, 2013.
GRAPHICAL VIEW
Simplifies shopping and booking with enhanced graphical capabilities.
Agents can book air, car, and hotel using a fully graphical, keyboard-driven workflow that’s easy to use, is flexible, and saves time.
We are also addressing the need for TMCs to more quickly hire and train agents – younger employees perhaps that are new to travel but who have great customer service skills – with Graphical View, a graphical way to shop and book travel content and serve customers. There are some tasks – like shopping preferred and non-preferred hotels on a map that includes company locations – that cannot be done in any system using native formats.
That’s why Graphical View is also used by more experienced agents to augment their experience in Classic View. We are building out deeper and deeper functionality like robust workflow processes and auto-population to ensure that whatever needs or skills your agents have, you’ll have the capabilities right in the Sabre Red Workspace.

16. SABRE RED APP CENTRE The app store for travel
Confidential. © Sabre Travel Network, 2012.
SABRE RED APP CENTRE
The app store for travel
THE ONLY BUSINESS-TO- BUSINESS MARKETPLACE IN THE INDUSTRY
PROVIDES A MARKETPLACE FOR INNOVATION IN TRAVEL TECHNOLOGY
Commercial Developers
Travel Agencies
Within the Sabre Red Workspace, TMCs can access and download an ever-growing inventory of B2B applications through the Sabre Red App Centre. It’s an entirely new way to think about how third-party developers and Workspace users connect- all in one convenient place. Browse, search, and download apps that can extend your content, increase efficiency, and customize your Workspace with additional features. You can even build and provision private apps that are only available to your TMC. With this mix of public and private apps, your TMC will be able to create highly tailored traveler services that integrate into your workflow.
The Sabre Red App Centre is the industry’s first and only B2B marketplace for travel apps. None of our competitors is even close to matching this pioneering approach.
sabreredappcentre.com

17. MOBILE: TRIPCASE INTRODUCING THE ALL-NEW TRIPCASE CONNECT
Confidential. © Sabre Travel Network, 2013.
MOBILE: TRIPCASE
INTRODUCING THE ALL-NEW TRIPCASE CONNECT
EXTEND YOUR BRAND AND YOUR SERVICE TO YOUR CLIENTS WHEREVER THEY ARE, WHENEVER THEY NEED YOU….
CONNECT MESSAGING IS UNIQUE….AUTOMATICALLY SEND MESSAGES TO TRAVELER AT VARIOUS POINTS DURING TRAVEL….WHEN ARRIVING AT DESTINATION….JUST BEFORE RETURNING…WELCOME THEM HOME, ETC….
And we’re taking traveler services even farther with TripCase – the only web, mobile, traveler messaging, and document delivery product on the market. This product was built not just with consumers in mind, but with TMCs as well.
Hit the value messages on the slide…
TMC branding and messaging
TMC phone number in the mobile app with a “click to call” button-
Traveler self-service with itinerary updates and alerts
Agency or the corporate client can provide specific messaging and notifications through TripCase Connect (policy reminders, VIP updates, thank you messages etc)
Configurable agency messaging and branding
Agency click to call and easy access to information for agency’s travelers
Improves operational efficiency by empowering travelers
Elevated level of service with relevant notifications

18. ROGUE EXTEND OPEN “OPEN TRAVEL”
Confidential. © Sabre Travel Network, 2013.
“OPEN TRAVEL”
Our Focus: Deliver greater value for all constituents (TMCs, corporations, suppliers)
ROGUE
Deliver greater value for bookings made outside the program
EXTEND
The benefits of the managed program to a broader set of corporate travel purchases
OPEN
Deliver greater value for serving companies with open (or unmanaged) programs
There’s been some buzz over “open travel”— means different things to different people. We have heard from some TMCs who are concerned, what does this mean for them? Does it hamper their ability to deliver value? Does it cut them out of the equation.
Well, at Sabre here’s how we think about it and where we are focused.
First – our philosophy is that we’re focusing on providing greater value to all - greater value to TMCs, corporate travel departments…and suppliers.
We are not working to drive more value to 1-2 constituents at the expense of another….and some TMCs are concerned that is what is going on with Concur’s Open Booking effort…..jury is still out as to what they are actually doing…
As we think about how we can drive greater value…we think about it in 3 categories: 1) Rogue bookings…whether it’s 5% or 50% of corproate spend….some travelers go outside the program….so we’re focusing on how we can enable TMCs to deliver greater value for those reservations…. 2) We’re working to extend the benefits of the managed program to a broader set of travel purchases to minimize rogue bookings and the cost of fragmentation that goes with it (providing access to more content through the Sabre Travel Marketplace…working with hotel content aggregators…enabling you to shop/book more airline merchandising content….expanded hotel merchandising content….)… and 3) Open programs: for companies that may be thinking about going to a more open travel program…some buzz about it…jury still out on whether this is a real trend…can also be for smaller/mid-sized companies that have a very lightly managed program…. How can we drive more value in that scenario…provide you new tools and capabilities to deliver greater value….
Key point again being we are focused on providing YOU greater value….

19. GLOBAL TRAVEL MARKETPLACE
Confidential. © Sabre Travel Network, 2013.
GLOBAL TRAVEL MARKETPLACE
Sabre operates a global travel marketplace, transacting more than $100 billion in travel spend every year—the diagram below shows how
Airline Tariff Publishing Company (ATPCO)
MULTIPLE
CORPORATE
BOOKING TOOLS
MOBILE
XML WEB SERVICES
MULTIPLE POINTS-OF-SALE
EDIFACT or XML
AVAILABILITY, SEATS, FREQUENT FLYER #, ELECTRONIC TICKET
ARC
Global BSPs
Schedules Vendor
SCHEDULES Online | Interline | Codeshare
SHOP
BOOK
PRICE
FULFILL
SETTLE
SERVICE
Sabre TRAVEL MARKETPLACE
SHOPPING ENGINE HUNDREDS of Airlines
MILLIONS of Fares
BILLIONS of Combinations
SETTLEMENT Tickets | Miscellaneous Charges ANCILLARIES Electronic Miscellaneous Document
BASE FARES Public | Private | Fare Rules
ANCILLARIES Public | Private | Fare Rules Transactional (Or Not)
Frequent Flyer Tier Level
Customer Value
GUI or XML BASE FARES Public | Private | Fare Rules
ANCILLARIES Public | Private | Fare Rules Transactional (or not)
Frequent Flyer Tier Level Customer Value
Leveraging Sabre’s Travel Marketplace – efficient airline distribution – shopping, booking, buying – adding airline ancillaries to the picture.
Now here is that environment that we propose, where ancillaries be added and facilitated through that same environment. The reason is because we feel like that is the most efficient way for both sides to facilitate the selling of ancillaries. When you think about ancillaries, the reality is those are miniature fares. They’re miniature versions of the base fare. The infrastructure that is already in place efficiently allowing comparison-shopping of base fares can be leveraged to do the same thing for ancillary fares.
Those ancillaries can be filed and presented into the shopping engine, at the time of shopping. We can go out and check real-time availability. When it comes time to see that particular ancillary, we can facilitate it through the framework.
This all gives you perspective of the efficiency and the value created by the marketplace that we have today, allowing for fast, reliable, available shopping and options for your customers.

20. BREAKING DOWN TRANSPARENCY, SHOPPING AND EFFICIENCY
Confidential. © Sabre Travel Network, 2013.
BREAKING DOWN TRANSPARENCY, SHOPPING AND EFFICIENCY
Airline Tariff Publishing Company (ATPCO)
MULTIPLE
CORPORATE
BOOKING TOOLS
MOBILE
XML WEB SERVICES
MULTIPLE POINTS OF SALE
EDIFACT or XML
AVAILABILITY, SEATS, FREQUENT FLYER #, ELECTRONIC TICKET
ARC
Global BSPs
Schedules Vendor
SCHEDULES Online | Interline | Codeshare
SHOP
BOOK
PRICE
FULFILL
SETTLE
SERVICE
Sabre TRAVEL MARKETPLACE
SHOPPING ENGINE HUNDREDS of Airlines
MILLIONS of Fares
BILLIONS of Combinations
SETTLEMENT Tickets | Miscellaneous Charges ANCILLARIES Electronic Miscellaneous Document
BASE FARES Public | Private | Fare Rules
ANCILLARIES Public | Private | Fare Rules Transactional (Or Not)
Frequent Flyer Tier Level
Customer Value
GUI or XML BASE FARES Public | Private | Fare Rules
ANCILLARIES Public | Private | Fare Rules Transactional (or not)
Frequent Flyer Tier Level Customer Value
These next slides show how fragmentation becomes an issue. It’s not a connectivity issue. It’s not how you connect to different suppliers. You can see here we do that in a variety of different ways. It becomes an issue when content is missing or when there’s a solution that goes completely outside of this particular workflow.
It causes complications when a single airline moves outside the workflow.
Airline 1 Direct Connect

21. Airline 3 Direct Connect
Confidential. © Sabre Travel Network, 2013.
BREAKING DOWN TRANSPARENCY, SHOPPING AND EFFICIENCY
Airline 3 Direct Connect
Airline Tariff Publishing Company (ATPCO)
MULTIPLE
CORPORATE
BOOKING TOOLS
MOBILE
XML WEB SERVICES
MULTIPLE POINTS-OF-SALE
EDIFACT or XML
AVAILABILITY, SEATS, FREQUENT FLYER #, ELECTRONIC TICKET
ARC
Global BSPs
Schedules Vendor
SCHEDULES Online | Interline | Codeshare
SHOP
BOOK
PRICE
FULFILL
SETTLE
SERVICE
Sabre TRAVEL MARKETPLACE
SHOPPING ENGINE HUNDREDS of Airlines
MILLIONS of Fares
BILLIONS of Combinations
SETTLEMENT Tickets | Miscellaneous Charges ANCILLARIES Electronic Miscellaneous Document
BASE FARES Public | Private | Fare Rules
ANCILLARIES Public | Private | Fare Rules Transactional (Or Not)
Frequent Flyer Tier Level
Customer Value
GUI or XML BASE FARES Public | Private | Fare Rules
ANCILLARIES Public | Private | Fare Rules Transactional (or not)
Frequent Flyer Tier Level Customer Value
But those issues multiply when more airlines go outside.
Airline 1 Direct Connect
Airline 2 Direct Connect

22. BREAKING DOWN TRANSPARENCY, SHOPPING AND EFFICIENCY
Confidential. © Sabre Travel Network, 2013.
BREAKING DOWN TRANSPARENCY, SHOPPING AND EFFICIENCY
Airline 22 Direct Connect
Airline 3 Direct Connect
Airline 3 Direct Connect
Airline 5 Direct Connect
Airline Tariff Publishing Company (ATPCO)
MULTIPLE
CORPORATE
BOOKING TOOLS
MOBILE
XML WEB SERVICES
MULTIPLE POINTS-OF-SALE
EDIFACT or XML
AVAILABILITY, SEATS, FREQUENT FLYER #, ELECTRONIC TICKET
ARC
Global BSPs
Schedules Vendor
SCHEDULES Online | Interline | Codeshare
SHOP
BOOK
PRICE
FULFILL
SETTLE
SERVICE
Sabre TRAVEL MARKETPLACE
SHOPPING ENGINE HUNDREDS of Airlines
MILLIONS of Fares
BILLIONS of Combinations
SETTLEMENT Tickets | Miscellaneous Charges ANCILLARIES Electronic Miscellaneous Document
BASE FARES Public | Private | Fare Rules
ANCILLARIES Public | Private | Fare Rules Transactional (Or Not)
Frequent Flyer Tier Level
Customer Value
GUI or XML BASE FARES Public | Private | Fare Rules
ANCILLARIES Public | Private | Fare Rules Transactional (or not)
Frequent Flyer Tier Level Customer Value
Airline 8 Direct Connect
Airline 63 Direct Connect
Airline 69 Direct Connect
Airline 54 Direct Connect
Airline 27 Direct Connect
Airline 9 Direct Connect
Airline 35 Direct Connect
Airline 51 Direct Connect
Airline 47 Direct Connect
Airline 33 Direct Connect
Airline 33 Direct Connect
Airline 21 Direct Connect
Airline 21 Direct Connect
Airline 40 Direct Connect
Airline 40 Direct Connect
Airline 31 Direct Connect
Airline 31 Direct Connect
THIS IS NDC….IF THIS BECOMES THE NORM…NO MORE FARES, SCHEDULES, RULES FILED…NO MORE NEUTRAL SHOPPING ENGINES LIKE SABRE’S TO ENABLE COMPREHENSIVE COMPARISON SHOPPING….AIRLINES DECIDE WHAT OPTIONS AND PRICES TO SHOW YOU/YOUR TRAVELER….BREAKS DOWN EFFICIENCY FOR YOU…
Airline 59 Direct Connect
Airline 11 Direct Connect
Airline 12 Direct Connect
Airline 42 Direct Connect
Airline 19 Direct Connect
Airline 15 Direct Connect
Airline 26 Direct Connect
Airline 41 Direct Connect
Airline 4 Direct Connect
Airline 17Direct Connect
Airline 38 Direct Connect
Airline 1 Direct Connect
Airline 67 Direct Connect
Airline 2 Direct Connect

23. …And we are travelers and know how some trips can be frustrating
…And we are travelers and know how some trips can be frustrating! Here’s a quick video to show how the process of shopping, booking, and receiving services can be frustrating. Why transparency and consumer focus is so important…
[PLAY SEPARATE VIDEO FILE]

24. Confidential. © Sabre Travel Network, 2013.
CONSUMER RIGHTS
Putting the pieces in place
Base Air Fares
Government Taxes and Fees
Airline Fuel Surcharges
Airline Baggage Fee Disclosure
Ancillary Disclosure and Transactability
This topic of consumer rights and protections is being looked at by the US Department of Transportation. The DOT has regulations today that address base airfares, government taxes and fees, fuel surcharges, baggage fee disclosure. But a piece of that puzzle is missing – and it’s the piece that addresses ancillary disclosure and transactability. Without it, consumers may make ill-informed purchase decisions, may pay more for services than they had to, or may find that essential services or no longer available.
It’s an issue that affects business travelers and corporate clients. And you can be an important voice in this discussion.
DOT regulations have played an important role in airline fare transparency.

25. Confidential. © Sabre Travel Network, 2013.
MAKE YOUR VOICE HEARD
CURRENT TIMELINE PROJECTED BY THE DEPARTMENT OF TRANSPORTATION*
NOW Collecting input and advising DOT on proposed rule
MAY 29, Publication date for proposed rulemaking; comment period opens
AUGUST 29, Comment period ends
* SUBJECT TO CHANGE
2013 is a critical year for the travel marketplace. The Let the Market Fly campaign is part of Sabre’s effort to help ensure that it’s not the year that ushers in a future of harmful and costly market fragmentation but instead one that ensures that an open air travel marketplace flourishes for years to come. The world needs booming air travel. And a transparent marketplace is the fuel to keep us all soaring.

26. CORPORATE RESPONSIBILITY
Confidential. © Sabre Travel Network, 2013.
CORPORATE RESPONSIBILITY
FUNDS More than $18 million raised since 2000.
Moving on from industry advocacy, community and corporate responsibility are such an important part of doing business today, and Sabre has a tremendous commitment to the communities where we work and live.
[Jay, I’d briefly describe the programs and your own involvement in them.]
TIME
Sabre employees volunteer on more than 300 projects in 46 countries on five continents.

27. CORPORATE RESPONSIBILITY
Confidential. © Sabre Travel Network, 2013.
CORPORATE RESPONSIBILITY
Today, more than 25 million people are enslaved in human bondage, with 800,000 men, women, and children trafficked ever year. They are moved by air, sea, and land through our airports, cruise terminals, and rail platforms. Sabre’s network of travelers, travel agencies, suppliers, and employees are in a unique position to be the eyes in helping to end modern-day slavery.
Together, we can make a difference.
EDUCATE | ADVOCATE | COLLABORATE
sabre.com/passporttofreedom
24 hours a day. 7 days a week. 365 days a year.
September 27, 2012
EMPLOYEE and PARTNER EDUCATION
ONLINE BOOKING TOOL MESSAGING
COMMUNITY PARTNERSHIPS
SUPPLIER CODE OF CONDUCT and
SURVIVOR SCHOLARSHIP PROGRAM
And talking about improving our world, let me talk briefly about an issue the travel industry is tackling today: human trafficking. Today more than 25 million people worldwide are enslaved, and every year, men, women, and children are moved by air, sea, and land through our transportation centers. Sabre's goal is to increase awareness and educate the travel industry on human trafficking issues, advocate for legislation change, and provide opportunities for leaders to collaborate. 
[Encourage people to read more about Passport to Freedom online and to add the phone number, which is for the National Human Trafficking Resource Center, to their phones.]

28. Jay Jones Senior Vice President, The Americas
Confidential. © Sabre Travel Network, 2013.
Jay Jones
Senior Vice President, The Americas
February 6, Dallas, Texas