1. Home Use Program Home Use Program Employee How To Guide June 2013 1

2. Home Use Program THE BASICS THE BASICS Here’s what we’ll cover today 2 HUP THE PURCHASE EXPERIENCE

3. Home Use Program What’s HUP? 3 HUP FAQs WHAT’S HUP? ELIGIBILITY GOING VIRTUAL STEPPING THROUGH

4. Home Use Program What’s HUP? 4 The Home Use Program (HUP) is a benefit of our new Campus Agreement (EES) with Microsoft. This cost-effective benefit offers you, as a College of Charleston employee: access to a copy of either Microsoft Office Professional Plus 2013 or Office 2011 for Mac – not both other applications such as Project and Visio to use on a home computer or laptop WHAT’S HUP?

5. Home Use Program Which products are available through HUP? 5 Office Professional Plus 2013 Office for Mac 2011 Office Language Pack 2013 Visio Premium 2013 Project Professional 2013 WHAT’S HUP?

6. Home Use Program What’s in it for me? 6 You can use the *same Microsoft Office software at home that you use at the office, which can help boost your productivity, improve your skills and enhance job satisfaction and save a ton of cash vs. a purchasing retail copy. WHAT’S HUP? Productivity Skills Job Satisfaction Save Money * Alright, not exactly the same since the campus has not yet upgraded to Office 2013. But Office 2013 is coming to campus sometime this year.

7. Home Use Program Eligibility 7 HUP FAQs WHAT’S HUP? ELIGIBILITY GOING VIRTUAL STEPPING THROUGH

8. Home Use Program How many HUP licenses are available to me? 8 1 Office Application Desktop License* 1 HUP Office License (Office 2013 or Office 2011 for Mac – not both) *All campus Microsoft Office applications are covered by Microsoft Software Assurance – so if you use office applications on campus – you are eligible to purchase a home use license. ELIGIBILITY

9. Home Use Program Which applications qualify for the benefit? 9 Office Standard 2010/2013 Office for Mac 2008 / Office for Mac Standard 2011 Office Professional Plus 2010 Word 2010/2013 Excel 2010/23013 PowerPoint 2010/2013 Access 2010/2013 InfoPath 2010/2013 OneNote 2010/2013 Publisher 2010/2013 Outlook 2010/2013 Publisher 2010/2013 Corresponding HUP License Office Professional Plus 2013 HUP OR Office 2011 for Mac (not both) Corresponding HUP License Office Professional Plus 2013 HUP OR Office 2011 for Mac (not both) Visio Standard 2010/2013 Visio Professional 2010/2013 Visio Premium 2010 (delete?) Corresponding HUP License Visio Premium 2013 HUP Corresponding HUP License Project Professional 2013 HUP Project Standard 2010/2013 Project Professional 2010/2013 ELIGIBILITY If you use this qualifying Office Desktop Application @work Then you are eligible to purchase this corresponding HUP License @home Office Standard 2010/2013 Office Professional Plus 2010/2013 Office for Mac 2008 / Office for Mac Standard 2011 Office Professional Plus 2013 HUP or Office for Mac Home & Business 2011 HUP Access 2010/2013 Excel 2010/2013 PowerPoint 2010/2013 InfoPath 2010/2013 OneNote 2010/2013 Outlook 2010/2013 Publisher 2010/2013 Word 2010/2013 Office Professional Plus 2013 HUP or Office for Mac Home & Business 2011 HUP Visio Standard 2010/2013 Visio Professional 2010/2013 Visio Professional 2013 HUP Project Standard 2010/2013 Project Professional 2010/2013 Project Standard 2013 HUP *Home Use Program software availability varies by region, offering and language. For more information, including information on the future availability of additional Home Use Program software, please refer to http://www.microsoft.com/licensing. http://www.microsoft.com/licensing *** Note that SharePoint Designer is now a free product available for download from this link http://www.microsoft.com/spdhttp://www.microsoft.com/spd

10. Home Use Program Going Virtual 10 HUP FAQs WHAT’S HUP? ELIGIBILITY GOING VIRTUAL STEPPING THROUGH

11. Home Use Program Virtually painless… 11 GOING VIRTUAL HUP now offers a streamlined purchase experience for quickly and easily downloading Microsoft HUP software for your home use on a personal PC/Mac or laptop. You can… Download any HUP product Download Single Language Packs Order back-up media

12. Home Use Program How do I access the online store? 12 URL microsofthup.com GOING VIRTUAL

13. Home Use Program How much do the applications cost? $9.95* (SKU license/download) Office Professional Plus 2013 Office 2011 for Mac Language Packs 2013 Visio Premium 2013** Project Professional 2013** $13.99* (back-up media) 13 *US pricing (local currency pricing available) **if eligible GOING VIRTUAL SAVINGS ARE UNMATCHED

14. Home Use Program What if I need additional help? 14 GOING VIRTUAL HUP employee supports is managed by Microsoft Store support agents globally: In the US : Call 877-248-7220 For international numbers check here https://www.microsofthup.com/hupus/contactus.aspx https://www.microsofthup.com/hupus/contactus.aspx *The College of Charleston Helpdesk cannot provide support for your home machine. US : https://www.microsofthup.com/hupus/contactus.aspx Comprehensive global contact information here: http://store.digitalriver.com/store/msdocs/Content/pbPage.Microsoft_Customer_Support_A/The meID.5365600

15. Home Use Program Stepping Through 15 HUP FAQs WHAT’S HUP? ELIGIBILITY GOING VIRTUAL STEPPING THROUGH

16. Home Use Program The 2-Step Your College of Charleston program code : 730F1B57AF -- You also must use your @cofc.edu email address. 16 STEPPING THROUGH 1 ** student email addresses of g.cofc.edu are not accepted

17. Home Use Program The 2-Step Go to the HUP Store for purchase. 17 www.microsofthup.com 2 STEPPING THROUGH

18. Home Use Program FAQs 18 HUP FAQs WHAT’S HUP? ELIGIBILITY GOING VIRTUAL STEPPING THROUGH

19. Home Use Program FAQs 19 From your Benefit Administrator Link on the home page of the HUP website Link on the Order Confirmation page during the purchase process Will my IT department support me at home? The College of Charleston Helpdesk cannot provide support for your home machine. Microsoft provides free 90-day software support (from activation) for employees. I have Office 2010 at work. Can I get Office 2010 for home? No, only the latest versions are available. Why can’t I have both Office 2013 and Office 2011 for Mac? The Campus Software Assurance benefit only allows qualifying employees to acquire one Office product (Office Professional Plus 2013 or Office 2011 for Mac) for use on their home computers. Where can I find terms for the program? FAQs Can I purchase Office 2013 or Mac 2011 if I purchased Office 2010 or Mac 2008? Yes, employees have upgrade rights, but will still have to pay the $9.95 program fee. Employees can upgrade to either Office 2013 or Office 2011 for Mac – not both. I have Office 2010 at work. Can I get upgraded to Office 2013? IT is a planning an upgrade to Office 2013 by the end of this year.

20. Home Use Program The Purchase Experience: Individual Orders 20 THE BASICS HUP THE PURCHASE EXPERICNECE

21. Home Use Program Choose your country… 21 GOING VIRTUAL 1 Select your country from the tab menu

22. Home Use Program Review product details and log in to purchase… 22 GOING VIRTUAL 2 Enter Your work email : username@cofc.edu Enter the Program code : 730F1B57AF Roll over to reveal app details

23. Home Use Program Retrieve your email confirmation*… 23 GOING VIRTUAL 3 *Or try some of these steps if you don’t Receive the email Next steps to purchase

24. Home Use Program Go directly to the online store from your email… 24 GOING VIRTUAL 4 Click on Buy Now

25. Home Use Program Choose what you want to purchase… 25 GOING VIRTUAL 5 Click on Add to Cart to purchase Click on Checkout when ready to check out

26. Home Use Program Add optional purchases and proceed to checkout… 26 GOING VIRTUAL 6 Add Backup DVD > Click on Checkout when ready to proceed Add a Language Pack >

27. Home Use Program Provide payment information and check out… 27 GOING VIRTUAL 7 Enter your email address here to receive a confirmation Click on Confirm your order once form is completed

28. Home Use Program Confirm your order and complete your purchase… 28 GOING VIRTUAL 8 Click Complete Purchase to complete the order Accept Terms & Conditions

29. Home Use Program Download your new software! 29 GOING VIRTUAL 9 Download link Product Key **You must enter the Product Key in order to download your new software

30. Home Use Program Thank You 30