1. About me Full name: Mac Thi Bich Cham My institute: Library and Information Network Center (LINC) - Hanoi University of Technology (HUT), Hanoi, Vietnam Position: Staff in LINC office, PR department I am very happy to take part in STIMULATE 7 program Cham Mac from Vietnam

2. Main content of STIMULATE 7 1. Elementary statistics for effective library and information service management. 2. Citation analysis and research performance; web information retrieval. 3. Presentation of scientific information. 4. Design of web pages; Putting information on-line; XML. 5. Methods of internet searching. 6. ISIS Formatting Language basics; WinISIS. 7. Bibliography management software. 8. Building digital libraries using Greenstone.

3. Organization: Weak points There are many lecture free days so we should hold more meeting or social activities to let participants understand better about Belgium and Europe (cuture and nature), and introduce their own countries to others.

4. Organization: Strong points Good schedule in 3 months, informed early so participants have overview about all the content from the beginning. Support studying materials very well such as laptop, welcome pack (with detail instruction), etc.

5. Academic contents: Best components Web design: give participants basic concepts and then they can make their website by themshelves. Searching information via the Internet effectively and introduce many useful websites. Focus on computer skills

6. Academic contents: Not so good components Not enough time for learning and understanding well some interesting but difficult courses: WinISIS, Greenstone. Should have more seminars or presentations of participants about the results of each subject (or their favourite subjects).

7. Recommendations for LINC Re-organize statistics of our library’s activities to have basis to plan for library’s development. Improve the interface and content of our library’s websites so our users can retrieve all information about library from the website. Training the users about library’s resources and how to find information from websites. Building e-collection by Greenstone.