Since 2001 a leader in mobile communications for vertical industries

Since 2001 a leader in mobile communications for vertical industries
10/26/0909/14/08 TABLETmedia, Inc. Since 2001 a leader in mobile communications for vertical industries Alessandro Gatti TABLETmedia, Inc. 3035 Scott Street San Francisco, CA (415) x202 TABLETmedia, Inc. - CONFIDENTIAL

Some successful channel partners
10/26/0909/14/08 10/26/0909/14/08 09/14/08 Some successful channel partners 13-years track record Working with 600+ channel partners 850+ MOTOTRBO deployments Top markets (not in order): Hospitality Manufacturing / Warehousing Education / Transportation Chemical / Energy Plants Public Utilities Health care PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL TABLETmedia, Inc. - CONFIDENTIAL TABLETmedia, Inc. - CONFIDENTIAL 2 2

MOTOTRBO™ product line
10/26/0909/14/08 10/26/0909/14/08 10/26/0909/14/08 MOTOTRBO™ product line Windows 8! Task-specific solutions text/ gateway middleware Simplest, lightest and most affordable enabler for hospitality and other applications text/ gateway middleware for Connect Plus Enabler of hospitality and other messaging applications telephone interconnect Single slot, single line, no options board, phone patch on steroids with recording entry level fleet tracking and messaging Simplest, lightest and most affordable GPS tracking, text messaging and logging cloud-based AVL tracking Advanced GPS system for any network For everything else… iTalkie™ solution: dispatch and interoperability Scalable MOTOTRBO™ distributed dispatch for voice, text, AVL, and other services Converge radios, phones, SCADA, PCs and mobile computers (e.g. Motorola/Symbol) Secure and top of the line low latency HD audio PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL TABLETmedia, Inc. - CONFIDENTIAL TABLETmedia, Inc. - CONFIDENTIAL 3 3

Work Order Management middleware
10/26/0909/14/08 Work Order Management middleware PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

text@trbo™ Runs as a service MOTOTRBO™ email middleware Features:
Recommended by hospitality applications (HotSOS, Guestware, StarGuest, Servidyne, SynergyMMS, IBM Maximo, hotelSystemPro, Angus, HotelExpert): service JW Marriott, Hilton, Omni, Starwood (St. Regis, W, Westin, …), Hyatt, Intercontinental, Sheraton, DoubleTree, etc. SMTP / DNS for inbound and POP3 client / SMTP server for outbound Presence-based store and forward queuing Delivery failure notification s Status and messages logging Support up to 24 channels Radio zero config: subscriber and control station self-detection Fault tolerant with software watchdog Compatible with Exchange 2010 and services (e.g. Google Apps) Competitive advantages: Truly simple: only configure mailbox and enter addresses Affordable: a fraction of any competitive solution Optional: pre-configured turnkey system NAI wireline interface Direct Link to HotSOS Supports mixed mode XPR / SL Runs as a service PROPRIETARY

text@trbo™Plus Runs as a service ConnectPlus email middleware
Features: Recommended by hospitality applications (HotSOS, Guestware, StarGuest, Servidyne, SynergyMMS, IBM Maximo, hotelSystemPro, Anus, HotelExpert): service JW Mariott, Hilton, Omni, Starwood (St. Regis, W, Westin, …), Hyatt, Intercontinental, Sheraton, DoubleTree, etc. SMTP / DNS for inbound and POP3 client / SMTP server for outbound Presence-based store and forward queuing Delivery failure notification s Status and messages logging ConnectPlus ranges: exclusive or defined 100% IP-based – direct connection to XRC9000 Fault tolerant with software watchdog Compatible with services (e.g. Google Apps, GoDaddy, etc.) Simple setup: mailbox, app compatibility, whitelist and XRC9000 address Runs as a service Direct link to HotSOS PROPRIETARY

phone@trbo™: benefits
10/26/0909/14/08 benefits Technical: better than an analog phone patch: Supports MOTOTRBO™ digital features Private calls and AllCall; Transmit Interrupt DTMF hot-keypad + easier and more flexible text-based dialing Robust interface via USB signaling, text messaging and presence (ARS) Great quality and low delay voice quality Multiple ways to handle calls Incoming: direct patch, manually switched (overdial) and auto-patch Outbound: pre-defined button, address book via contacts and hot keypad Does not require an option board, entitlement ID or a patch Expandable with gateway, alerts (fire alarms), dispatch consoles Commercial: Migrate analog customers to digital More value: one solution for multiple uses (e.g. hospitality, alerts) Expandable: future-proof PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

phone@trbo™: other features
10/26/0909/14/08 other features Audio notifications: Programmable voice menu (“dial 21 for security, 25 for maintenance, 159 for Supervisor…”) “call disconnected” played to radio upon hangup “inbound call waiting” played to radios (e.g. non-LCD) before answer Additional notification tones Incoming call blocking to free airtime and phone line Select allowed talkgroup or allow call only if radio is online (ARS-based) Incoming call text message has pre-formatted caller-ID in subject field Call back with by simply replying to the message Emergency call support (can couple with man-down) Dial pre-defined number; on answer play pre-defined (looping) message alert (requires module) Phone call recording/logging Stereo WAV file PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie/RG™: room for expansion
10/26/0909/14/08 iTalkie/RG™: room for expansion Automated text alert notifications Customizable SCADA plug-ins TAP/COMP2 over serial/network route to any destination Examples: Nursecall Manufacturing equipment / PLC 4 walls (LAN + WLAN)‏ iTalkie™ dispatch console and thin clients: Serverless architecture: optimized to reduce network load private and group calls + text 1:1 full-duplex voice intercom remote radio kill / dekey / monitor, etc. GPS / AVL RF network radio gateway: Phone interconnect Text alert notifications radio gateway: Phone interconnect radio gateway (aka iTalkie/RG): Phone interconnect Text alert notifications Text gateway Voice and text to/from mobile radios and PCs GPS (optional revert channels) Calls and text recording + logging radio gateway: Phone interconnect Text alert notifications Text gateway iTalkie™/PA gateway: Send a call to PA system gateway SMTP/POP3, message queue, etc. Examples: alerts from fire alarms reach cellphones via SMS emergency or dispatch - Work order management (hospitality) Corporate PBX interconnect half-duplex: 1 line, 1 channel group and private calls Examples: pre-programmed 911 radio button night security guard Internet‏ PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie™ solution: overview
10/26/0909/14/08 iTalkie™ solution: overview What can I do with iTalkie™? Bridge users 2-way radios Dispatchers PC users Mobile computers (WiFi) Telephone Enable services dispatch voice calls: half-duplex + full-duplex [mobile/fixed computers] dispatch text messages GPS-based radio assets location: track, record and playback Half-duplex phone interconnect gateway / SCADA / text alerts support Log (record) voice calls and text messages What is it? Software solution that runs on PCs and mobile computers iTalkie™/RG radio gateway runs on a PC connected to a MOTOTRBO™ radio iTalkie™/DS dispatch console runs on a Windows PC (or touch tablet) Cross-platform iTalkie™ clients for Windows Mobile, WinCE and XP / 7 / 8 iTalkie/MT remote messaging client runs on PC (e.g. tablet) iTalkie™/PA gateway to analog overhead paging system runs on a PC Benefits Make MOTOTRBO radios part of a solution Scalable serverless architecture optimized for WLANs Seamless bottom-up growth path to more features Affordable PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie™: common features
10/26/0909/14/08 iTalkie™: common features Serverless architecture Zero setup with no static IP addresses All components are self-discovered Built-in reliability: no single point of failure Top of the line audio experience Low-latency: key up in a fraction of a second, not seconds HD quality: 16KHz sampling (vs. 8KHz or 11KHz) DSP: error concealment, noise reduction, AGC, etc. Lowest IP network load Optimized for WiFi LANs: works when VoIP doesn’t 2.3KB/s/call (for any # endpoints) + protocol optimization Unicast + multicast (easiest to deploy and NAT-friendliest) Secure communications 128-bit encryption between all components PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL 11

iTalkie™/RG: advanced radio gateway
10/26/0909/14/08 iTalkie™/RG: advanced radio gateway Multifunctional gateway between MOTOTRBO radios and IP services Supports one voice and up to two data revert control stations Standalone capabilities HD call recording (16KHz, 16 bit) SCADA text messaging (RS-232, TCP) in TAP, COMP2 formats gateway: hospitality (HotSOS, Starguest, etc.) apps compliant (*) Powerful programmable text routing (e.g. one input multiple outputs) GPS export to CES Wireless PowerTRACK-3 and Transloc Telephone interconnect (see (*) Emergency notifications to , telephone and dispatch Distributed capabilities Voice + data gateway for iTalkie/DS console and iTalkie/PC thin client Share s with multiple gateways Advanced call routing and filtering Pre-defined cross patching (*): optional module – requires special software code to unlock function PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL 12

iTalkie™: distributed email
10/26/0909/14/08 iTalkie™: distributed LAN (local) LAN (remote) WAN (internet) server iTalkie/RG w/ gateway iTalkie/RG iTalkie/RG w/ (optional) phone interconnect iTalkie/RG Incoming: inbound is broadcast to all gateways as a text message gateways receive the text and place it on a queue for forwarding to the subscriber when the subscriber acknowledges receipt of the text, the gateway notifies all other gateways upon receipt notification the other remove the text from the queue Outbound: when a gateway receives a text it broadcasts it the gateway with the gateway receives the text and forwards it as an PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie™/DS: voice 10/26/0909/14/08 ARS-based active presence Voice:
Private and group calls Full-duplex (intercom) IP calls All-call and All-text (system-wide) Last call replay Caller-ID interactive history Select/unselect and cross-mute Multi-talkgroup per control station Phone: Dial, answer (ignore) calls Address book Patch (transfer) group/private To make a call: Select ’n’ hold Or: For selected items F3 = private calls F4 = group calls (global) (also L+R footswitch) Groups notation: Green = selected Red = transmitting/receiving [..] = cross-muted PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie™/DS: GPS and admin
10/26/0909/14/08 iTalkie™/DS: GPS and admin GPS-based radio location: Maps: OpenStreetMaps Google Earth Maps window: Integrated in app Separate window Immediate location fix Center on selected subscriber Up to 254 different icons Emergency center and flash Logging and playback (CVS) Maps exportable to web server Administrative options limit operator interaction PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie™/DS: text, emergency, rem ctrl
10/26/0909/14/08 iTalkie™/DS: text, emergency, rem ctrl Text: Private, group and AllText Caller-ID interactive history Reply Forward to online SUs Remote radio control: Monitor Check Disable Alert Dekey Emergency: display / text / alert sound map focuses on flashing icon Signal external horns/lights alert (*) Phone call (*) Gateway (control station) control: Radio activity indication Channel change PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie™ client: PTT, P2P VoIP, text
10/26/0909/14/08 iTalkie™ client: PTT, P2P VoIP, text Target users: Manufacturing, warehousing, transportation, education Features: Zero-setup serverless and real-time calls Group/private calls and text, presence-driven phone calling Secure (encrypted) Minimal WLAN network load: works when VoIP doesn’t Cross platform: PCs and over 70 mobile computers HD audio quality Benefits: Simple to use dispatch PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie™/MT: remote messaging terminal
10/26/0909/14/08 iTalkie™/MT: remote messaging terminal Remote messaging client Bi-directional text Pre-defined messages for status updates Customizable UI and operation Report back from RS232, USB (fuel, battery, oil, etc.) iTalkie™/RG MOTOTRBO network Dispatch/server equipment (example) Vehicle equipment PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie™: the complete solution
10/26/0909/14/08 iTalkie™: the complete solution unlimited gateways unlimited positions multi-site mobile client dispatch console PC client dispatch console dispatch console LAN (local) WAN (internet) LAN (remote) PBX server radio gateway radio gateway radio gateways Alert notifications (e.g. SCADA, fire) Mobile Data Terminal cloud-based AVL PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

eztracker@trbo™: simplest AVL + text
10/26/0909/14/08 10/26/0909/14/08 simplest AVL + text Answers 2 basic questions: Where are my radios now and where have they been? Can I text and receive status updates? AVL and text messaging w/ reply and forward Basic breadcrumbing, OpenStreetMaps, logging Single dispatcher position Direct radio interface, no dedicated radio or servers Supports simplex, conventional, Cap+ and Enhanced GPS GREAT DEMO TOOL MOTOTRBO™ digital network USB programming cable Base station (e.g. XPR 4350) fleet tracking on end-customer MS-Windows PC NAI wireline interface PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL TABLETmedia, Inc. - CONFIDENTIAL 20

eztracker@trbo™: screenshot
10/26/0909/14/08 10/26/0909/14/08 screenshot PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL TABLETmedia, Inc. - CONFIDENTIAL 21

webtracker@trbo™ “I have been waiting for years for this application”
is a unique class of AVL solutions for MOTOTRBO 100% cloud based All functions are accessed from any browser over the internet Built on open standards: very reliable and fast (Linux, Java, etc.) Very simple to deploy Reliable: % uptime in 3 years! Flexible Multi-customer, multi-user logins Very comprehensive set of features Simultaneously support any MOTOTRBO radio technology Affordable and simple business model with no upfront commitment Ideal for any operator and carrier “I have been waiting for years for this application” PROPRIETARY

webtracker@trbo™: some differentiators
10/26/0909/14/08 some differentiators User management: within each account: setup radios and assign them to one or more groups Create account users and finely define access rights for map views, reporting, administration, rules, etc. Ex: school parents only see group maps Extensive reporting Trip reports with stop length, estimated odometer miles, etc. Geozone and excessive speed reports With 3rd party h/w: trailer attach/detach, fuel consumption, ignition, etc. Export data (HTML, CSV, XLS, XML, ) Custom reports Alert rules notifications Fully programmable for , browser and pushpins Ex: radio exits a geocorridor on Tuesdays between 2pm and 4 pm or report trucks needs a tire change every 5,000 miles Unlimited Geozones (circle, polygon) and Geocorridors PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

webtracker@trbo: web-based AVL
10/26/0909/14/08 web-based AVL True cloud server technology Group or radio views History w/ animated breadcrumbing Geofencing, geocorridors, … Extensive reporting Alerts ( , icons, etc.) OpenStreetMaps and Google Maps Reverse geocoding Multiple accounts (e.g. customers) Users, groups, device mgnt Hosted Gateway options: iTalkie/RG (conv, IPSC, Cap+, LCP) (Conn+ w/ ) Single PC gateway + server or Multiple + remote gateways Works with multiple simultaneous networks! PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie and Tyler’s Versatrans
10/26/0909/14/08 iTalkie and Tyler’s Versatrans Very popular Student Transportation Management Solution Routing, student tracking, etc. Opportunity: replace cellular modem with MOTOTRBO radios iTalkie™/RG used to export MOTOTRBO™ GPS Multiple and/or remote radio gateways support Support control stations and wireline interface (NAI/data) iTalkie™/RG radio gateway(s) Simplex, Conventional, IP Site Connect Capacity Plus LCP Connect Plus (TBD) PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

iTalkie and Transloc http://www.transloc.com
10/26/0909/14/08 iTalkie and Transloc Yale University Harvard University Princeton University Durham Area Transit NC State University SCAD, Atlanta/Savannah Triangle Transit, SC Chapel Hill Transit Gap (corporate shuttle) Pioneer of cloud-based mass transit solution Real-time route information and arrival prediction Android, iPhone and Blackberry smartphone apps (also SMS) Extensive ROI-aimed reporting iTalkie™/RG used to export MOTOTRBO™ GPS Multiple and/or remote radio gateways support iTalkie™/RG radio gateway(s) Simplex, Conventional, IP Site Connect Capacity Plus LCP Connect Plus (TBD) PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Support, support, support!
10/26/0909/14/08 Support, support, support! Sales support (phone, , webinar): Per-opportunity detailed quotes plus initial system analysis / recommendation Joint remote customer phone calls / meetings (IT, management, etc.) Assistance with RFIs / RFPs / RFQs Prices disclosed to dealers only – no SRP Technical support (phone, , Skype, Teamviewer / LogMeIn): Fast turnaround time: typically intra-day, often immediate Remote configuration assistance Professional services (e.g. customizations) available Training: Sales training via webinars Fully-featured dealer demos Hands-on remote technical training lab PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Best practices It’s all about the pre-sale!
10/26/0909/14/08 Best practices It’s all about the pre-sale! Think of data upfront: later on requires re-programming of all subscribers + new equipment Detail all components of the entire system – when in doubt call for questions!!! Data has lots of value but needs more TLC: high system load = more busies Control stations: Data only use XPR4350 low power (1-2W) Voice + data use XPR4550 low power (1-2W) Use magmount / external antennas When using customer PCs recommend new / clean PCs – avoid possible conflicts When using avoid using customer’s Exchange servers: Google Apps/GoDaddy Suggest Capacity Plus whenever possible – use conventional with caution New 3rd party app? We’ll support it, typically at no cost, but get technical contact PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL 28

Solutions by vertical markets
10/26/0909/14/08 Solutions by vertical markets Hospitality Education Manufacturing / Warehousing / Distribution Health Care Public Utility / Government Transportation / Services Note: 800 successful deployments analyzed Limited visibility over customer operations Limited to available products PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Hospitality Hotel Extended (large/spread out) resorts / parks
10/26/0909/14/08 Hospitality Hotel Extended (large/spread out) resorts / parks Convention centers Airports Commercial properties Messaging: Guest management (tickets) Alerts (fire, door open, etc). Phone interconnect: Security, maintenance, reception, etc. Group wise, individual, emergency Dispatch (also GPS): iTalkie solution Contact and track personnel PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Hospitality: e.g. Hotel Guest management: Contact personnel by phone
10/26/0909/14/08 Hospitality: e.g. Hotel Guest management: HotSOS = high end properties SynergyMMS = Hilton, Omni Guestware = Marriott, high end properties Starguest = Starwood (Sheraton, W, Element, St. Regis, Ritz Carlton…) HotelSystemsPro= Holiday Inn, Doubletree, etc. HotelExpert = Starwood, Hilton, etc. Angus Anywhere= Building management Maintenance connection= Building management Contact personnel by phone Security, banquet, reception Group wise or individual radios Fire alerts Text to radios Research the web Contact IT to find out guest mgmnt system, and drive sale for 2 in 1 device PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Education School district College Campus University
10/26/0909/14/08 Education School district College Campus University Vehicle tracking: 3rd party) Track school buses / shuttles Different requirement levels (budget!) Dispatch (with GPS): iTalkie solution Contact and track personnel Security, maintenance Phone interconnect: Security (emergency!!!!) Callboxes Work order management (proprietary) Alerts (fire, door open, flood, etc) PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Manufacturing / warehouse/disty
10/26/0909/14/08 Manufacturing / warehouse/disty Plants (chemical, processing, manufacturing) Warehouses Distribution centers Messaging : Alerts (fire, equipment needing attention, etc) Text dispatch from smartphone / PC Phone interconnect: Group wise, individual, emergency Simple dispatch + interoperability: iTalkie solution Radio sharing from multiple PCs (thin client) Recording SCADA interfaces (pager message to radios) Man down notification (phone, ) PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

HealthCare Hospitals Nursing homes
10/26/0909/14/08 HealthCare Hospitals Nursing homes Dispatch + interoperability: iTalkie solution Voice + text dispatch Recording Nursecall (TAP/COMP2) interfaces (pager message to radios) PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Oil / PUs / Government Energy Oil Water district Telephone companies
10/26/0909/14/08 Oil / PUs / Government Energy Oil Water district Telephone companies Non-safety gov. agencies Messaging : Alerts (equipment, weather, etc) Text dispatch from smartphone / PC Phone interconnect: Reach user in rural areas Refineries cannot use cellphones Group wise, individual, emergency Vehicle tracking: Track immediate personnel location (limited GPS) PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Transportation / Services
10/26/0909/14/08 Transportation / Services Municipal transit Port Authority Shipping (e.g. Fedex) Taxi Towing Construction Vehicle tracking: 3rd party) Track buses / shuttles / trucks Different requirement levels (budget!) Dispatch (with GPS): iTalkie solution Contact and track personnel Security, maintenance Messaging : Work order management Text dispatch from smartphone / PC PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

Typical applications 10/26/0909/14/08 10/26/0909/14/08 Hospitality
(hotels, resorts, conv. centers, commercial buildings) Education (campuses, school districts) Manufacturing (warehouses, plants, distribution centers) Health Care (hospital, nursing homes) Public Utilities (energy, oil, water districts, non public safety government) Transportation (services, port authorities, shipping, transit, taxi/tow, construction) Guest mgmt Alerts Work tickets Dispatch Simple AVL Messaging Full AVL Security Guest svcs Callboxes Emergency Dispatch (rural) No cell (refineries) iTalkie: SCADA, log Machinery alerts Nursecall Monitor alerts iTalkie: thin clients Simple dispatch iTalkie: dispatch, mixed Voice/text Remote messaging PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL TABLETmedia, Inc. - CONFIDENTIAL 37

Summary One-stop-shop for MOTOTRBO apps
10/26/0909/14/08 Summary One-stop-shop for MOTOTRBO apps iTalkie solution: true Swiss-army knife for any vertical battle-tested gateway middleware get more customers to benefit from MOTOTRBO simple, powerful, affordable phone interconnect advanced cloud-based GPS Turnkey system to ease deployments Custom development Support, support, support !!! PROPRIETARY TABLETmedia, Inc. - CONFIDENTIAL

END Backup!!!! 10/26/0909/14/08 PROPRIETARY
TABLETmedia, Inc. - CONFIDENTIAL

Since 2001 a leader in mobile communications for vertical industries

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