1. March Sales Meeting How the Best Get Better in 2006

2. How the Best Get Better Introduction

3. Different Responses to the Growing Tide of Entrepreneurism… The Best Get Better The Best Get Better The Beginners Get Braver The Beginners Get Braver The Bureaucrats Become More Resistant The Bureaucrats Become More Resistant

4. Entrepreneurs are Global Role Models and Teachers How The Best Get Better is an evolving, lifetime focusing system of concepts and strategies that will enable any entrepreneurially-minded individual to acquire the capabilities -- and achieve the results – of the very best entrepreneurs.

5. Operations Update New Phone System

6. Operations Update: New Phone System Clients receive an automated attendant. Clients receive an automated attendant. Clients may choose to : Clients may choose to : Dial an extension (6+Lincoln vm box number) 1 – Enter name by first or last name 2 – Customer Service 3 – Financial Representative 4 – Directions/Fax Numbers 0 - Operator

7. Operations Update: New Phone System Reps may log in to a phone and receive calls directly. Reps may log in to a phone and receive calls directly. Calls unanswered by reps will be directed to Lincoln voicemail Calls unanswered by reps will be directed to Lincoln voicemail -Reps will have a choice of where to direct calls or may use the HFG voicemail. Reps can receive calls before or after hours in the rep room due to a designated phone number for each of those phones. Reps can receive calls before or after hours in the rep room due to a designated phone number for each of those phones.

8. Operations Update New Forms

9. Operations Update: Revised Forms RS14 - Request for Reduced Sales Charge -Mandatory use effective 3/1/06 L29VA Updated - Hartford Plus and Access: M&E increased to 1.7% - All fund operating expenses changed to.48%- 9.88% 9.88% - Check www.HFGweb.com for updated forms www.HFGweb.com (Revised 3/06) (Revised 3/06)

10. Operations Update General Information

11. Operations Update Transfer Reminder…Use releasing custodian forms Transfer Reminder…Use releasing custodian forms Required for insurance companies and 401k plans. Required for insurance companies and 401k plans. MEA Final List MEA Final List Excess contributions must be removed before 4/15 Excess contributions must be removed before 4/15 Operations Wrap Session Operations Wrap Session An opportunity to receive clarification, share ideas, ask questions and make suggestions. An opportunity to receive clarification, share ideas, ask questions and make suggestions.

12. Compliance Updates Annuity Suitability Report

13. Compliance Updates Email Recordkeeping & Review

14. Email Review & Recordkeeping All business email must be run through the Amicus system for retention and review by March 31 st. All business email must be run through the Amicus system for retention and review by March 31 st. All reps and staff will need to use Lincoln email address (@lincolninvestment.com) for ALL business emails. All reps and staff will need to use Lincoln email address (@lincolninvestment.com) for ALL business emails. Lincoln will no longer forward emails to an outside email address. Lincoln will no longer forward emails to an outside email address.

15. Email Review & Recordkeeping Compliance is MANDATORY!! Rep Compliance Memo # 06-01

16. Accessing Email: Accessing Email: Access through Lincoln FR website

17. Outlook Web Access

19. What you need to do… Prior to March 31 st … Send an email to all of your business contacts and clients notifying them of your new email address. Send an email to all of your business contacts and clients notifying them of your new email address. (Remember to CC: Beth on this email) Continue to CC: Beth on all outgoing email until March 31 st. Continue to CC: Beth on all outgoing email until March 31 st.

20. What to do… If you continue to get emails to your personal email: Forward business and client emails to your Lincoln email address. Forward business and client emails to your Lincoln email address. Respond to the email from the Lincoln website access to ensure that it is captured by the Amicus system. Respond to the email from the Lincoln website access to ensure that it is captured by the Amicus system. Remind your contact of your new business email address in your response. Remind your contact of your new business email address in your response.

21. Questions… Look for more communication regarding transition dates over the next few weeks. Look for more communication regarding transition dates over the next few weeks. More info provided in the “Email Retention and Supervision” communication under Technology on the Rep website. More info provided in the “Email Retention and Supervision” communication under Technology on the Rep website. If you’re not sure…ASK!! If you’re not sure…ASK!! (Beth or Lincoln’s End User Support at x1300)

22. Presented by: Harry Swope & Martin Johnson Martin Johnson Certified Senior Advisors: Helping both your clients and your business

23. Why the CSA Designation? Provides an additional marketing tool Provides an additional marketing tool Adds credibility to your business Adds credibility to your business Recognize senior needs and issues Recognize senior needs and issues Better communications with seniors Better communications with seniors You become a trusted resource You become a trusted resource Broaden your network of related professionals Broaden your network of related professionals

24. What Seniors Believe They value service as a source of happiness They value service as a source of happiness They know the facts of life They know the facts of life They believe in the power and value of love They believe in the power and value of love

25. Major Life Changing Events Retirement or job change Retirement or job change Death or health of a spouse or partner Death or health of a spouse or partner Death or health of a beneficiary Death or health of a beneficiary Death or health of an executor or POA Death or health of an executor or POA Marriage – Divorce – Birth Marriage – Divorce – Birth

26. The Senior Market in 2030 By 2030, 70 million people in the United States will be 65, or 20% of the population. That’s 1 in 5… This group will control more than 65% of the country’s wealth and they will be looking to CSA’s to help them save and invest.

38. Questions

39. Hendy Bowl 2006 Bowl America Thursday March 23, 2006 3-5pm All Financial Representatives, Staff & Family Please RSVP to Cassie by March 17 to let her know how many will be attending.

40. Celebrating 1 st Quarter Birthdays Ray – Feb 5 th Marion – Feb 6 th Tracy – March 5 th Tom H. – March 6 th Bobby Sr. – March 20 th Aminah – March 21st

41. Thanks for Coming How the Best Get Better in 2006!