2. 1 Introduction To CONFIRM-IT An advanced, powerful appointment booking & confirmation tool …….designed to streamline and automate today’s business.

3. 2 Confirm-IT 1.What is Confirm-IT? 2.I have enough stuff to sell! 3.Tell me MORE! 4.How does Confirm-IT work? 5.What are the target markets? 6.Installing Confirm-IT 7.Show me the MONEY! Presentation Index

4. 3 What is Confirm-IT? Confirm-IT is an easy-to- use, robust appointment booking and confirmation tool developed to increase companies’ productivity

5. 4 Why Sell Confirm-IT? Because 50% of ALL NO-SHOWS for appointments occur because they are forgotten……=LO$T REVENUE OPPORTUNITY KNOCKS

6. 5 Confirm-IT allows businesses to increase their efficiency and professionalism resulting in TOTAL customer or patient care. Why Sell Confirm-IT?

7. 6 Confirm-IT was designed to be S IMPLE, A FFORDABLE and P RACTICAL! Why Sell Confirm-IT?

8. 7 Confirm-IT can remind customers/patients of their appointment by a telephone call, email, text message or all three! Why Sell Confirm-IT?

9. 8 Because it’s really easy to sell and you can make BIG BUCKS! Why Sell Confirm-IT?.....later we’ll show you how!

10. 9 Reduces Missed Appointments What Confirm-IT Does

11. 10 Replaces Costly & Ineffective Reminder Cards & Phone Calls What Confirm-IT Does

12. 11 Eliminates Old Unreliable Approaches What Confirm-IT Does

13. 12 Builds a Customer Database What Confirm-IT Does

14. 13 Tracks Performance What Confirm-IT Does

15. 14 Contacts Idle and Inactive Customers What Confirm-IT Does

16. 15 Increases BUSINESS! What Confirm-IT Does T H E B O T T O M L I N E !

17. 16 How Confirm-IT Works Confirm-IT consists of two components; (1) Client software (the calendar) which can reside on a customer provided PC Windows 2000 VISTA Windows XP

18. 17 How Confirm-IT Works (2) Server software which can reside on Confirm-IT’s own hardware or on an CTL VoiceSupport Lx.

19. 18 How things connect… Customer Provided PC with Confirm-IT Software CO Lines Router Ethernet High Speed Internet Service to ISP WAN Confirm-IT Server To make telephone reminders To make email/text message reminders How Confirm-IT Works

20. 19 Confirm-IT’s Calendar

21. 20 How Confirm-IT Works Appointments Booked Office Confirmed Home Confirmed Confirmed Email Cell Confirmed Text Msg Confirmed Callouts Begin From: The Monterey Health Club-You have a court time reserved on Thursday, June 15 at 5:00PM. To cancel please call (212) 555- 1212. Thank you.

22. 21 When Confirming Appts CI Can detect Busy, No Anwser, Answering Machine/Voice Mail-plays appropriate Message Programmable choices (1 to confirm, 2 to cancel, 3 to repeat, 0 to reschedule) 4 port Dialogic Card (Multi-line & Quality Approach) Calendar Icons/Confirmation Report How Confirm-IT Works

23. 22 How Confirm-IT Works

24. 23 How Confirm-IT Works Sample Messages Appointment Confirmation Message Hello, this is “Business Name” calling to confirm your appointment on [Date] at [Time]. If you need to cancel this appointment please contact us at “Phone Number” to reschedule, thank you. Appointment Confirmation Email/Text Message Subject: [Business Name] You have an appointment on [Date] at [Time]. To cancel call [Phone Number],thank you

25. 24 Confirm-IT Messages 1. Appointment Confirmation Greeting 2. Appointment Cancellation Greeting 3. Birthday Greeting 4. Business Closed Greeting Entire Business One Provider 5. Inactive How Confirm-IT Works

26. 25 FUTURE Confirm-IT Messages Appointment Re-Schedule (AC, MS, Service, Business) Notify NOW (Leisure, Service) Date Appointment Range Appointment Programmable (12) Text to Speech (can speak name, provider & service) Text to Speech (can speak name, provider & service) How Confirm-IT Works

27. 26 Stand-alone Unit Stand-alone Unit Pentium Celeron CPUPentium Celeron CPU 40GB IDE Drive40GB IDE Drive 512 MB Memory512 MB Memory 10/100 Ethernet LAN Connection10/100 Ethernet LAN Connection 4 Ports (expandable to 8)4 Ports (expandable to 8) CD ROM R/W DriveCD ROM R/W Drive Confirm-IT’s Platform

28. 27  SW addition to the Lx -Utilizes existing port card(s) -When installed as an extension on a phone system, can flash the line and connect to re-schedule live Confirm-IT’s Platform

29. 28 ONE DAY VIEW

30. 29 THREE DAY VIEW

31. 30 SIX DAY VIEW

32. 31 BOOKING AN APPOINTMENT

33. 32 Target Markets Confirm-IT offers 6 unique software packages. They have been designed to address numerous markets and opportunities. Many of these sectors are already being prospected by your sales staff today. The Applications are:

34. 33 Confirm-IT Applications PERSONAL CARE PERSONAL CARE PERS Hair Nail Massage Fitness Spa Tanning PERSONAL CARE PERSONAL CARE PERS

35. 34 Confirm-IT Applications MEDICAL CARE MEDICAL CARE MEDICA Dental Optometry Medical

36. 35 Confirm-IT Applications ANIMAL CARE ANIMAL CARE ANIMAL C GroomingVeterinaryKennel

37. 36 Confirm-IT Applications LEISURE LEISURE LEISURE LEISURE L Upscale Dining LEISURE LEISURE LEISURE LEISURE L Resort Private Club

38. 37 Confirm-IT Applications SERVICE SERVICE SERVICE SERVICE S Food Delivery SERVICE SERVICE SERVICE SERVICE S Repair Restaurant SMB Delivery

39. 38 Confirm-IT Applications BUSINESS BUSINESS BUSINESS BUSINE Utility SMB BUSINESS BUSINESS BUSINESS BUSINE Accounting

40. 39 CONFIRM-IT Installation Confirm-IT is very easy to install and program. As stated previously, it can be installed as a stand-alone product, with a telephone system or as a voice mail with a telephone system.

41. 40 CONFIRM-IT Installation Example of a page in the Wizard

42. 41 CONFIRM-IT Installation

43. 42 can help you INSTALL IT! can help you MAINTAIN IT! Confirm-IT is based on technology your staff already KNOWS! Still Unsure?

44. 43 Because Confirm-IT reduces missed appointments, its payback occurs in days! Yea, sure……more sales hype! Confirm-IT’$ Payback

45. 44 6. 25 weeks  7 days in a week Confirm-IT’$ Payback OK, LET’S ASSUME…… 1. You sell a Customer CI for 2. CI avoids 2 missed Appointments/week 3. Each Appointment is $ 100.00 5. $ 5000.00  $ 200.00 = 25 weeks 5,000.00 CI ADDS UP 4. 2 Appoinments  $ 100.00 = $ 200.00 wk Confirm-IT paid for itself in 175 days!

46. 45 Why Should I? It’s SIMPLE, PRACTICAL, AFFORDABLE 6 Cool App’s We’ll help you! Great sales package with telephone system/voice mail/Confirm-It (1 stop shop) CI TREE

47. 46 Why Would I? Limited Competition Compliments your target markets (you’re already there) Tracks Sales NO need to Inventory-we’ll drop ship! It’s Recession Proof CI CASH

48. 47 How Could I? Builds & Maintains a Customer Database Provides Detailed Reports Contacts Idle Customers Replaces Costly Mailings Increases Customer’s Professionlism, Efficiency and Productivity $ CASH COW

49. 48 Why I Should Provides a Working Calendar Does Not Impact Telephone System, Network or Computer System Flashes the Line for Live Service Generates employee’s work schedule Builds Customer Profile ENDLESS WELL

50. 49 I Get It Emergency Remote Notifcation to customers and employees Birthday Notification Fantastic Payback Model! Offers multiple clients EASY TO SELL HEY, THEY BOUGHT 2! 1 +1 =2

51. 50 Confirm-IT? - Automatically reminds your customers of their appointment virtually ANYTIME, ANYWHERE

52. 51 CTL Inc. 375 Bridgeport Ave Shelton, CT 06484 203-925-4266 www.ctlinc.com