Presentation on theme: "Virtual Receptionist Streamline your business NO software / hardware installation Never loose business leads Streamline your business NO software / hardware."— Presentation transcript:
Virtual Receptionist Streamline your business NO software / hardware installation Never loose business leads Streamline your business NO software / hardware installation Never loose business leads PC Expert Online Services (P) Ltd
Company Introduction Overview PC Expert is an Managed IT Services Company providing a range of Professional ITServices eg. PC/Laptop Repair, Website Development, CCTV and Security Surveillance, Bulk SMS, Online Selling of IT Products and Services and more. PC Expert is 1 st IT Company in Rajasthan to introduce the concept of Virtual Receptionist. This is also known as CLOUD TELEPHONY.
What is Virtual Receptionist ? Receptionist PBX Systems for your Business Super Receptionist (SR) is a “phone number” for your business On calling your SR number, customers are greeted with a professional welcome message Your Customer can speak to the concerned person by pressing the extension. –Extension can be set to your present mobile or a landline number –Customers can leave a voic in case no one answers their call Features offered by SuperReceptionist Welcome Message Call Forwarding Call Logs After Hours Support Programmable Extensions Call Recordings
Virtual Receptionist - Benefits Project a Big Company Image - Perception is Reality You want to impress your callers and convey a big business image, but want to avoid the expense of a real receptionist. You can create the appearance of multiple departments and project a professional business image. Never Lose a Business Lead -Every call is Important The business is getting competitive, what if a big order was lost because your phone was powered off when the customer called. From our website, you will get a list of all the customers who called you and whose call was missed.
Virtual Receptionist - Benefits Get Calls When Not in Office - Business is on the go You’re out on the go, but expecting that crucial phone call. Enjoy the convenience of having your calls routed to your home, mobile, or any number - so you'll never miss another important call. Move Office but not Phone -Phone Number for Life Your business is growing; you want to move to a bigger office but are worried about customers calling old number. Your SuperReceptionist number will go where your office is. No Hardware – No Software – As Easy as your
How does Virtual Receptionist Work ? Customer Calls your SR Number Dials 1 for Sales 1 Greeted with Welcome Message 2 Call connected to an extension set by you Employee Wait for Input Receive Notification Dials 2 for Voic SMS Listen to the Call Call Recording 3 Voic sent to 4 Dials 3 to send a fax Customer records a message Fax sent as PDF to Customer sends a fax Set Welcome Message Program Extensions Access call Logs Set After Hours
Advantage over PBX
Whats new in Virtual Receptionist ? Mini-CRM Integration With this release we are providing an easy to use mini crm for SR-clients to manage their customers (leads) efficiently. We have created phone-book, follow-ups, lead-status and notes in the system to be able to provide crm as an effective service. Click2Call Integration We are providing the facility of agents being to call customers click2call. This would be a clickable icon present on call-logs view and contacts view. An agent can directly place a call from here to the customer. If a customer has multiple numbers, an agent can select the desired number of the customer from a drop down. This feature would facilitate outcall from SR and would connect the agent with the customer.All out-calls would be recorded and can be accessed from the call-logs view. Custom-SMS-Functionality and Agent-SMS delivery SR-clients would now be able to configure their custom-sms's for notifications. Also there would be provision for sms's to be sent to custom numbers and agents who picked the call. New Features offered by SuperReceptionist Mini-CRM Integration Custom-SMS- Functionality Click2Call
Contact PC Expert Contact Us us on and our Team will get back to you with 24 To discuss in detail the features, On-Site Demo or more, you can schedule a meeting with our Business Development Team Head Mr. Chandan Maheshwari. Mr. Chandan Maheshwari can be contacted on For any other assistance call Delighting Customers