1. Crafter’s Heaven Marilyn Wills Spring 2008 MIS 204

2. Company Overview Located in New Kensington, PA Building size – 1000 square foot – Parking available for 30 – 35 vehicles – Delivery dock in rear of building Estimate Sales - $50,000 to $60,000 annually Ceramic, ceramic paint, crafters’ tools, arts and craft classes, etc.

3. Hardware System Components Acer Aspire Desktop Computer 2 GB memory Intel Pentium dual core processor Output Devices Acer X203W Monitor Acer Type M1118C Speakers HP Deskjet F4180 Printer/Scanner Input Devices Keyboard PS/2 HP Deskjet F4180 Printer/Scanner Mouse PS/2 Storage CD DVD/RW Drive 500GB SATA hard disk drive Card Reader USB Flash Drives

4. Software Office Software Microsoft Office Professional 2007 Windows Vista Graphic/Arts Desktop Publishing – Adobe inDesign Photo editing – Adobe Photoshop Web Design Adobe Dreamweaver Communication Microsoft Outlook Comcast

5. Data Employees: Three employees - must be knowledge to be able to help customers and teach any class offered. Customers: Customer base will be based on word of mouth, advertising and internet. Equipment : Nextel Phones for communicating throughout the building. Cash registers and we will have a kiln for completing and firing ceramic projects of customers.

6. People Component Employees : Owner/co-owner Myself and a partner Responsible for marketing, Accountant - take care of all financial obligations Store Manager – running day to day operations at the store, keeping inventory counts Employees – each employee will be knowledgeable of arts and crafts and are willing pleasant to work with.

7. Procedures Normal Operating Procedures Monday – Friday 8 am to 6 pm Saturday 8 am to 8 pm Back up Backup with USB memory sticks CD’s Failure Acer eRecovery Management

8. Conclusion We are always looking for new ideas that we can add to list of classes to offer. Our goal is to expand our business within the next couple of years either by opening another location or expanding this facility.