1. © University of Reading 2007 www.reading.ac.uk IT Services 21 May 2015 Exchange Update The past & the future

2. To put your footer here go to View > Header and Footer2 Overview of service Exchange versions are Exchange 2003 SP2 Current quotas: – Warning @ 1.5Gb – Prohibit Send @ 2Gb – No Prohibit Receive Access via: Outlook, IMAP, POP, HTTPS (OWA), RPC/HTTPS and ActiveSync Mobile access – latest version is Mobile 6 (Mobile 5 and 2003 will still work) – Latest ActiveSync version is 4.5.0 – Windows Vista uses the Mobile Device Centre

3. To put your footer here go to View > Header and Footer3 Overview – Mailbox size increase

4. To put your footer here go to View > Header and Footer4 Exchange Migration project Move all staff to exchange service Staff should not notice the migration Staff should be able to use their choice of email client Aims & Goals To this end we set up IMAP and POP proxies from the UNIX server to the Exchange server. This meant that few or no changes need to be made to the clients Team of people working on this: Chris De La Force, Jean Guo, Christine Storey, Claire Thompson, Chris Wakelin. And me.

5. To put your footer here go to View > Header and Footer5 Exchange Migration Project Started in earnest last year New users went on from September 2007 2 Phases: – Phase 1: - The easy users – Phase 2: - The difficult ones. Staff members moved overnight, during this time they had no access to their mailbox. Remarkably few complaints.

6. To put your footer here go to View > Header and Footer6 Exchange Migration Project Phase 1: Move staff accounts with less than 1.2Gb mail, no resends and using IMAP There are now 3421 mailboxes on the Exchange servers – 302 Users remaining – 24Gb of data These will be finished over the next couple of months.

7. To put your footer here go to View > Header and Footer7 Exchange Migration Project Phase 1

8. To put your footer here go to View > Header and Footer8 Exchange Migration Project Phase 2 Approximately 333 users, 264Gb of data – 127 users with Non-Trivial resends – 98 users with > 1.2Gb data – 114 POP3 logins 2 users with POP3 logins and Non-Trivial Resends 4 users with Non-Trivial resends and > 1.2Gb No-one has the grand slam!

9. To put your footer here go to View > Header and Footer9 Exchange Migration Project Phase 2 – Non Trivial resends We are cross-referencing against the Trent database, to remove people who have left, but still in user reg, or who are “external” users We will then migrate and put the rules in by hand.

10. To put your footer here go to View > Header and Footer10 Exchange Migration Project Phase 2 – POP3 Logins POP3 is no longer required. Identify cases where it is used for historical reasons and attempt to provide an alternative. Phase 2 – Large mailboxes Completely unquota’d is undesirable Explore use of the Vault.

11. To put your footer here go to View > Header and Footer11 Exchange – The Future Step 1: Get swanky names for future email projects…. Project EVE – Enterprise Vault for Exchange Project HAVE – High AVailability for Exchange Step 2: Explain Projects.

12. To put your footer here go to View > Header and Footer12 HAVE Goals: Provide a more resilient Exchange service – Clustered servers – Load balanced front-ends – Make sure that we have to work fewer hours Allow for unexpected load increases We want to move from the HAVE-nots to the HAVEs

13. To put your footer here go to View > Header and Footer13 FrontEnd HAVE-not BackEnd Live Datastore DR Datastore Snapmirror iSCSI

14. To put your footer here go to View > Header and Footer14 Phase 1: FrontEnd NLB HAVE Phase 2: BackEnd Cluster Live Datastore DR Datastore Snapmirror iSCSI

15. To put your footer here go to View > Header and Footer15 HAVE Phase 1: FrontEnd – should be in place shortly

16. To put your footer here go to View > Header and Footer16 HAVE Phase 1: NEW URL – www.owamail.reading.ac.ukwww.owamail.reading.ac.uk Old one will still work Will provide HTTP and RPC/HTTPS access immediately. Phase 2: Esteem are providing consultancy Dell servers are now on order Some disruption is inevitable. Timescale TBC

17. To put your footer here go to View > Header and Footer17 EVE: Enterprise Vault for Exchange Service will be targeted at users with large mailboxes. Trial: – 10 windows & Outlook users – > 1.5Gb mailstore – ‘Normal’, rdg-home users – Extra support provided – 2 policies: 13 months & 24 months Once this has been proved we will look at a terminal server for non-windows users. Any developments by Symantec will be monitored.

18. To put your footer here go to View > Header and Footer18 Summary Exchange migration: – Phase 1 nearing completion. – Phase 2 will kick off soon after HAVE – High AVailability for Exchange – Will provide better resilience and redundancy – Phase 1 – FrontEnd nearing completion – Phase 2 – BackEnd in planning stages EVE – Enterprise Vault for Exchange – Trial planning stage in progress