1. TRAINING AND DEVELOPMENT Collegiate Softball Umpires Association

2. TRAINING AND DEVELOPMENT CSUA is THE umpiring group of choice  Assigns all or a portion of  11 conferences Divisions I, II and III NAIA Junior Colleges  80 plus schools  In 6 States

3. TRAINING AND DEVELOPMENT CSUA is THE umpiring group of choice CSUA is one of the MOST sought after umpiring groups  Have more NEW requests annually than we have staff

4. TRAINING AND DEVELOPMENT CSUA and umpiring is a business, plain and simple  Client / Vendor Relationship  A basic Supply and Demand Scenario  Supply – Product Quality CSUA Umpires  Demand – Consumer (Universities and Colleges) A Product that meet their demands Ample Quantity Quality

5. TRAINING AND DEVELOPMENT The What If  What if We Can Not Supply the Numbers of Umpires Required?  Lose the Contract

6. TRAINING AND DEVELOPMENT The What Ifs  What if We Can Not Supply the Numbers of Umpires Required?  Lose the Contract  What if We Can Not Supply the Quality They Require? The What Ifs  What if We Can Not Supply the Numbers of Umpires Required?  Lose the Contract  What if We Can Not Supply the Quality They Require?

7. TRAINING AND DEVELOPMENT The What Ifs  What if We Can Not Supply the Numbers of Umpires Required?  Lose the Contract  What if We Can Not Supply the Quality They Require?  Lose the Contract The What Ifs  What if We Can Not Supply the Numbers of Umpires Required?  Lose the Contract  What if We Can Not Supply the Quality They Require?

8. TRAINING AND DEVELOPMENT The What Ifs  What if We Can Not Supply the Numbers of Umpires Required?  Lose the Contract  What if We Can Not Supply the Quality They Require?  Lose the Contract CSUA will always need QUALITY umpires And Quality comes from Training and Development The What Ifs  What if We Can Not Supply the Numbers of Umpires Required?  Lose the Contract  What if We Can Not Supply the Quality They Require?  Lose the Contract

9. 5 Steps to Provide a Quality Product Annual CSUA Training Meeting NCAA Online Test  eOfficials.com

10. 5 Steps to Provide a Quality Product Game Reports and Importance of Each  Umpire to Assigner Game Results  Advise Assigner of any issues or potential issues  Coaches Report about Umpiring Crew  Let CSUA know if our PRODUCT is meeting the CLIENT’S needs  Advise CSUA of any Game issues

11. 5 Steps to Provide a Quality Product Game Reports and Importance of Each  Umpire Partner Reports  For Your Partner Would not be here if CSUA did not think you were already a quality umpire We are looking for ways to improve our product.

12. 5 Steps to Provide a Quality Product Game Reports and Importance of Each  Umpire Partner Reports  For Your Partner Identify a continual mechanics issue that is occurring game after game This should have been also discussed at your post game Identify a continual rule(s) misinterpretation issue that is occurring game after game This should have been also discussed at your post game Collaborate Coaches reports we get

13. 5 Steps to Provide a Quality Product Game Reports and Importance of Each  Umpire Partner Reports  For CSUA Assist our Umpire (A CSUA product) in correcting the continual mechanics issue or a rule misinterpretation. Identify an improper mechanic or rule misinterpretation that is occurring in several of our umpires Send a message to our umpires with the correct information. Add it to our training programs

14. 5 Steps to Provide a Quality Product Game Reports and Importance of Each  Umpire Partner Reports  For the Coaches and AD's Let our customers / clients know that we have identified the issue and are correcting it.

15. 5 Steps to Provide a Quality Product Evaluations by staff throughout the season at Games  Collaborate the reports we receive  We can have a short post game with the crew and, WITHOUT anyone knowing we got reports, we can help our umpires correct an improper mechanic or misinterpreted rule. We are looking to improve our product!  Identify umpires for post season work  Identify umpires for higher level assignments  Do an evaluation at an umpires request

16. 5 Steps to Provide a Quality Product Evaluations by staff throughout the season at Games  Collaborate the reports we receive  We can have a short post game with the crew and, WITHOUT anyone knowing we got reports, we can help our umpires correct an improper mechanic or misinterpreted rule. We are looking to improve our product!  Identify umpires for post season work  Identify umpires for D1 level assignments  Do an evaluation at an umpires request Fall ball on field training and evaluation opportunities

17. Reports Umpire Responsibilities – for EVERY game  Contact the School and your Partner  A minimum of 24-hours in advance

18. Reports Umpire Responsibilities – for EVERY game  Contact the School and your Partner  Provide a Umpire Game Form to both coaches  Umpire Handouts and Requirements  2-person handout Two forms per page – 8-1/2” x 11” paper One for each coach Fill them out for the coaches using full names Password Protected. coacheval – all lower case – one word

19. Reports Umpire Responsibilities – for EVERY game  Contact the School and your Partner  Provide a Umpire Game Form to both coaches  Items Coaches will report on Mechanics Technical Competence Professionalism Communications

20. Click Here for Umpire Game Form for both coaches

21. Remember the PRE-Game Requirements of contacting the school and your partner!

22. Click on 2- person handout (No 3-person yet)

23. Two forms per page

24. Cut it in two - neatly

25. Fill it out – full names 4-15-09Pittsburgh SteelersPhoenix Cardinals Mike Tomlin Santonio Holmes

26. Password Protected – all lower case

27. coacheval all lower case

29. Reports Umpire Responsibilities – for EVERY game  Contact the School and your Partner – minimum 24-hours prior  Provide a Umpire Game Form to both coaches  Umpire Handouts and Requirements  2-person handout Two forms per page – 8-1/2” x 11” paper One for each coach Fill them out for the coaches using full names Password Protected. Coacheval – all lower case – one word  Items Coaches will report on Mechanics, Technical Competence, Professionalism and Communications

30. Questions About the Coaches Evaluations?

31. Reports Umpire Post-Game Reports  Umpire to Assigner Post Game Results  Umpire Partner Evaluation Report

32. Umpires POST- Game Required Reports

33. umpireeval all lower case

34. Reports Umpire Post-Game Reports  Mandatory  Done on-line  Filed ASAP but no later than 24-hours after the game  www.csua1.com (a one not an L) www.csua1.com (a one not an L)  Umpires button  Password protected to stop Spamming  umpireeval All lower case

35. Umpires Post- Game Report to Assigner – click on Assigner’s name

36. List of Home teams with Assigner’s Name

38. Unusual plays, situations and circumstances ONLY

39. Rule(s) Interpretation or mechanic(s) issue(s)

40. Reports Umpire to Assigner Post Game Results  99% should be mundane  Tell the Assigner about UNUSUAL plays, situations and circumstances only.  Rule(s) or Mechanic(s) questions If it’s serious or you expect the school to call Denny Mader – you call him first! Error on the side of safety!

41. Questions About the Post Game Report?

42. Umpire’s Partner Report

43. Same things the coaches are telling us 99% of these reports should be all 3’s – 3’s mean they are doing their job correctly.

44. Reports Umpire Partner Reports  CSUA is looking for ways to improve our product; NOT looking to pounce on members of our staff.  Identify a continual mechanics or rule(s) misinterpretation issue that is occurring game after game – by CSUA or by the umpire.  Collaborate Coaches reports we get  The only report online now is 2-person  99% of the reports should be all 3’s  Do the report while the thoughts are still fresh

45. Questions About the Partners Evaluations?

46. Collegiate Softball Umpires Association

47. CSUA - Tomorrow and Beyond! CSUA is THE umpiring group of choice and one of the MOST sought after umpiring groups CSUA is a business, plain and simple; its products are umpires; its’ clients are conferences and schools CSUA will always need QUALITY umpires Quality comes from Training and Development and being a Professional Professionalism comes from caring – about who you are, how you act and who you represent

48. CSUA - Tomorrow and Beyond! You are CSUA! Represent it with Pride!