1. USFSCO New Student Orientation http://paymybill.uillinois.edu Welcome to the University of Illinois Springfield! University Student Financial Services and Cashier Operations

2. USFSCO New Student Orientation http://paymybill.uillinois.edu About USFSCO University Student Financial Services & Cashier Operations (USFSCO) is the central billing and payment unit of the University of Illinois. We serve students at all three of the U of I campuses.

3. USFSCO New Student Orientation http://paymybill.uillinois.edu Location and Hours: Cashier Operations (Bursar) Office Lower Level Public Affairs Center (PAC) 184 Office Hours: – 9am to 4pm Monday thru Friday – Closed during lunch hour (12:30 – 1:30)

4. USFSCO New Student Orientation http://paymybill.uillinois.edu Cashier Operations con’t Visit us for: – Student Account Payments (Checks only) – SMTD Bus Passes (Cash or Checks only) – SMTD Bus schedules/route maps – Deposit Cash or check on iCard

5. USFSCO New Student Orientation http://paymybill.uillinois.edu Location and Hours: Customer Service Lower Level Public Affairs Center (PAC) 182 Office Hours – 8:30am to 5pm Monday thru Friday – Closed during lunch hour (12:30 – 1:30) Visit us for: – Billing questions – Authorized Payer set up questions – Direct Deposit set up questions

6. USFSCO New Student Orientation http://paymybill.uillinois.edu The 5 Most Important Things to Know The Family Educational Rights and Privacy Act (FERPA) The University Billing Cycle Payment Options Direct Deposit of Student Account Credits Read Campus Emails

7. USFSCO New Student Orientation http://paymybill.uillinois.edu FERPA Prohibits USFSCO from giving specific student account information to anyone without the student’s authorization Parents (and others) need to be an “Authorized Payer” Students enroll Authorized Payers online – instructions on our website Authorized Payers get their own login ID and password to access account information and make payments online

8. USFSCO New Student Orientation http://paymybill.uillinois.edu University Billing Cycle Student Account transaction detail and balance is available online in UI-Pay Reflects tuition, fees, housing, and other charges/credits from campus departments You can review your up-to-date student account activity anytime online in UI-Pay

9. USFSCO New Student Orientation http://paymybill.uillinois.edu University Billing Cycle con’t Student Account Summary updated in September after assessment of Fall charges/tuition/fees Fall Due Date is September 28, 2012. Spring Due Date is February 28, 2012 Check your account regularly, especially if you add /drop courses

10. USFSCO New Student Orientation http://paymybill.uillinois.edu Your Payment Options Online in UI-Pay with electronic check or credit card (only accept MasterCard, AMEX, or Discover - will incur a 2.4% fee) In person or by mail Checks must be drawn on US Bank in US Dollars Checks must have UIN and student’s name written on front For your safety and security, we do NOT accept cash payments peerTransfer

11. USFSCO New Student Orientation http://paymybill.uillinois.edu What if I don’t pay by due date? Delinquent accounts are assessed a 1.5% late payment fee each month on remaining balance A financial hold is placed on the account – Prohibits registration for future term Holds on account prior to Priority Registration – Prohibits adding/dropping of courses – Prohibits release of official transcripts

12. USFSCO New Student Orientation http://paymybill.uillinois.edu Direct Deposit Credit balances/overpayments will only be refunded directly to the student by direct deposit Refund process 30 – 45 days Students receive an email when a refund has been processed Students must enroll in direct deposit online Must change personal information if leave UIS

13. USFSCO New Student Orientation http://paymybill.uillinois.edu Contact Us With Any Questions Email: usfscohelp@uillinois.edu – response within 24 hours (excluding weekends )usfscohelp@uillinois.edu Phone: 217-206-6727 (UIS) Website: http://paymybill.uillinois.edu/http://paymybill.uillinois.edu/ – more detailed information available 24/7 Office hours: 8:30am to 5:00pm Monday thru Friday (closed 12:30 – 1:30 for lunch hour)

14. USFSCO New Student Orientation http://paymybill.uillinois.edu

15. USFSCO New Student Orientation http://paymybill.uillinois.edu We look forward to serving you! University Student Financial Services and Cashier Operations