1. Welcome to the Bursar’s Office A copy of this presentation can be found on the Bursar’s Office Homepage at www.kent.edu/bursar Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 1

2. What Do We Do? The Kent State University Bursar's Office is responsible for the billing and collection of student fees as well as the disbursement of all student refunds. Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 2

3. What Will We Cover Today?  Student Records  Student Billing  Student Account Information  Payment Options  Refunds  Bursar’s website Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 3

4. Student Records According to The Family Educational Rights and Privacy Act (FERPA) all student records belong to the student. Parents can complete the “Verification of Student Dependent Status Form” through the Registrar’s Office in order to have access to a student record. Please visit the Registrar’s website at www.registrars.kent.edu for more information about FERPA.www.registrars.kent.edu It is the student’s responsibility to: Check their official kent.edu and FlashLine account for important information. Verify that their address information is correct. Ensure that their account is paid on time. Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 4

5. Student Billing Students will receive an e-mail at their official university e-mail address advising them when bills are available for viewing. The bill is a “snap shot” of their student account. Up-to-date account information is available to students 24/7 through their FlashLine account, under Student Tools/My Account. NOT all registration activity may result in a statement being generated prior to a due date. It is the student's responsibility to verify due dates. Due Dates can be found on the Bursar’s website. Authorized User. A person other than the student may have the ability to view and pay a student’s bill as an Authorized User. Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 5

6. Student Billing Student bills: Kent State University does not send paper bills. Page 1 6

7. Student Billing Student bills: Kent State University does not send paper bills. Page 2. 7

8. Student Billing Student bills: Kent State University does not send paper bills. Page 3 8

9. Student Account Information Step-by-Step instructions regarding access to student account information can be found on the Bursar’s website. * Copies of the step-by-step document will be available during the resource fair * 9

10. Payment Options The Bursar's Office accepts cash, personal check or electronic debiting from a checking or savings account, money order or cashier’s check, MasterCard, Discover, American Express or Diner’s Club Single Payment – This is the most direct, easiest option: Credit and Debit card payments can only be made through our secure website at https://payonline.kent.edu/payonline. Ahttps://payonline.kent.edu/payonline convenience fee is assessed for Credit and Debit Card payments. Electronic Check payments can also be made at https://payonline.kent.edu/payonline with no fee.https://payonline.kent.edu/payonline You can pay with check, cash, or money order by mail or in person at the Bursar's Office or at any Regional campus. Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 10

11. Payment Options Installment Payment Plan – Students make 3 installment payments (not available in Summer). A $35 service charge is assessed per term. Tuition Management Plan - Spreads tuition charges both for Fall and Spring semesters over a 10 month period. A $95 enrollment fee is assessed for the 10 month period. For more information visit www.afford.com.www.afford.com Kent First Payment Program -This plan is for tuition cost only and is available to Freshmen at the Kent Campus. Kent Plus Payment Program - Covers room and board fees for three academic years. Additional payment information, such as using Financial Aid or a 529 College Savings Plan can be found on the Bursar’s website. Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 11

12. Refunds KSU cannot disburse financial aid to a student account until 10 days before the first day of classes for which the student is enrolled and once all requirements have been met. A student’s Title IV Federal Aid will automatically pay their current institutional charges (i.e. tuition, fees, room and board) and up to $200 for a prior award year institutional charge. Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 12

13. Refunds Authorization of Title IV Aid, current non-institutional charges Students can authorize that their Title IV Federal Aid be used to pay for their current award year non-institutional charges. Authorization of Title IV Aid, prior year non-institutional charges Students can authorize that their Title IV Federal Aid be used to pay up to $200 of prior award year non-institutional charges. * Authorization of Title IV Aid * Can be accessed under Student Tools/My Account via FlashLine Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 13

14. Refunds Direct Deposit: Will allow for fast access to a student refund. This can be done through a student’s FlashLine account under Student Tools/My Account. Direct Deposits do not apply to credits from charge cards or Parent Plus Loans. Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 14

15. Paper Checks are mailed to: o Campus Address – This is the dorm address and is updated by Residence Services. o Local address- If the student is not living in the dorms. o Permanent address – If the student does not have one of the two address types above Refunds Bursar’s Office 131 Schwartz Center (330) 672- 2626 bursar@kent.edu www.kent.edu/bursar 15

16. Bursar’s website Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 16

17. Contact Information Bursar’s Office Phone: 330-672-2626 E-mail: bursar@kent.edu Fax: 330-672-2615 website: www.kent.edu/bursar Student Financial Aid Office Phone: 330-672-2972 E-mail: finaid@kent.edu Fax: 330-672-4014 website: www.kent.edu/financialaidwww.kent.edu/financialaid Bursar’s Office 131 Schwartz Center (330) 672-2626 bursar@kent.edu www.kent.edu/bursar 17