Presentation on theme: "Garima Kapoor Waltz Through Business Etiquettes!."— Presentation transcript:
Garima Kapoor Waltz Through Business Etiquettes!
Garima Kapoor Good Manners Mean Good Business They says it takes 15 seconds to make a good first impression, and the rest of your life to undo it, if it was a negative one. So always be prepared to look and sound your best.
Garima Kapoor The Right Handshake The handshake is the universally accepted way of greeting people and introducing oneself in the bussiness world. It should be a warm, palm-to-palm handshake, lasting about 3-4 seconds.
Garima Kapoor The Business Introduction In business introductions, rank and position take precedence over age ao gender. Whenever you find yourself in a group or in situations where you must introduce a colleague to a senior person or your client to your boss, always say the name of the most important person first to show deference.
Garima Kapoor Telephone and Cell Phone Always call during regular business hours. Call back or answer voice messages within 24 hours. Remember cell phone is only for emergencies. Switch off your cell phone while attending a meeting or business luncheon.
Garima Kapoor Effective Business Emails Reply to all business emails within 24 hours, maximum 36 hours. Always use sentence case UPPERCASE means you are shouting, lowercase shows you are lazy. Always use email signature, including your complete contact information.
Garima Kapoor The Perfect Business Attire What you wear is a sign of your respect for the other person or the organisation you are working or interacting with. Observe the dress code of your workplace. On casual dress days, wear business casual clothes.
Garima Kapoor The Business Luncheon/Dinner Remember, a Business Meal is for eating and networking. Place the napkin on your lap and don’t wipe your face or nose with it.
Garima Kapoor The Value Business Referral Referrals are invaluable to business. When people give you a referral or a sales lead, thank them.
Garima Kapoor Skilled Business Networking Corporate parties, cocktail receptions, office parties are excellent places to network. Office parties are an extension of the office environment; so appear on time, dress appropriately, drink in moderation.
Garima Kapoor The Smart Business Talk When meeting prospective clients or business associates, to initiate the discussions and get the business talk going, start with introductions and by asking general questions.
Garima Kapoor Value Time, Value Business Time is precious, time is money. Be time conscious and stick to the rules of punctuality.
Garima Kapoor The Friendly Office Environment Be polite and courteous, even to those you do not like, to avoid fights and negative tension.