1. Job Interviews Chapter Seven

2. After completing this chapter, you will be able to: define “interview” and list the purposes of a job interview prepare a résumé explain the steps in preparing for a job interview demonstrate effective interview behavior analyze and critique job interviews

3. Job Interview A conversation, usually between two people, to determine if one of them should join the organization the other represents.

4. Where do I look for a job? Newspapers Federal or state employment agencies Internet sources Signs Friends / networking Headhunters

5. Résumé A summary of your academic and employment background and job qualifications.

6. What should go on a résumé? Your name Your mailing address Your phone number Your e-mail address An employment goal or summary (optional) Relevant skills Education (with degrees and major) Relevant honors and scholarships Past leadership roles Relevant extracurricular activities Past work history

7. What shouldn’t go on a résumé References Anything that indicates your ethnic background, religion, sexuality, or political preference References to family or other personal relationships Unrelated career goals Clichés Humor Personal Photos Your shortcomings Misspelled words Typos

8. Prepare for the Interview Research the organization. Practice answers to questions. Dress the part.

9. What will they ask me? Qualifier Questions Personal Questions Behavioral Questions

10. What should I wear? Whenever possible, dress one step above the job for which you are applying. Professional interviews require a suit and tie, white shirt, and dress shoes. Casual interviews still require slacks, a dress shirt, and dress shoes. A tie is optional. For women, a well-fitted suit or dress is acceptable for both the casual and professional interview. Hair, jewelry, and make-up should be CONSERVATIVE.

11. What do I do in the Interview? Arrive (alone) 5 to 15 minutes early. Bring a copy of your résumé and/or application. Conduct yourself in a professional manner. Greet the interviewer BY NAME and shake hands firmly. Listen carefully and follow directions – wait for a seating cue. Sit / stand up straight. Present a positive attitude. Show an understanding of the organization. Maintain eye contact. Show how past experiences (both educational and business) are relevant to the job. Ask appropriate questions. Thank the interviewer.

12. 10 Ways to Bomb an Interview 1. Arrive late. 2. Give a limp handshake. 3. Chew gum. 4. Move around, wiggle constantly. 5. End every statement with “you know.” 6. Appear clueless about the organization. 7. Appear interested mainly in salary or benefits. 8. Dress sloppily. 9. Talk about your social life. 10. Leave without asking any questions.

13. “Don’t call us…” (The Post-Interview Follow Up) Write a thank-you letter that reminds the interviewer who you are and what skills you offer. If you don’t get the position, another job may become available, and the interviewer will remember you favorably. Be sure to include you name, address, phone number, and date of the interview. Don’t call – write.

14. Summary A job interview is a conversation between two people to determine if one of them should joint the organization the other represents. Once you have found a job prospect, you will need to prepare a résumé of your work experience and relevant educational background. Practice questions before you go to an interview. Dress neatly and conservatively, arrive alone and on time, listen carefully, and follow directions. Present a positive attitude in the interview, sit/stand up straight and maintain effective eye contact. A follow-up letter can remind the interviewer of your qualifications and leave them with a positive impression of you.