Presentation is loading. Please wait.

Presentation is loading. Please wait.

MRA Progress and Next Actions Ministry of Tourism 21-February-2014 By: Mr. TRY Chhiv Deputy Director General of Tourism Secretariat Director of National.

Similar presentations


Presentation on theme: "MRA Progress and Next Actions Ministry of Tourism 21-February-2014 By: Mr. TRY Chhiv Deputy Director General of Tourism Secretariat Director of National."— Presentation transcript:

1 MRA Progress and Next Actions Ministry of Tourism 21-February-2014 By: Mr. TRY Chhiv Deputy Director General of Tourism Secretariat Director of National Committee for Tourism Professional 1

2 Outlines  Recall: MRA’s Goals  Mechanism for implementing MRA  Progress and Next actions  Propositions 2

3 MRA: What are the goals ?  In compliance with ASEAN Economic Community 2015  Tourism sector: 3 areas for cooperation  ASEAN Mutual Recognition Arrangement on Tourism Professionals  Mobility of Tourism Professionals  Exchange of best practice and experience on human resources development  Address the gap of Professionals Competences among ASEAN countries 3

4 Mobility: 2 areas / 6 labor divisions / 32 job titles I.HOTEL SERVICES 1.1 Front Office Front Office Manager Front Office Supervisor Receptionist Telephone Operator Bell Boy 1.2 Housekeeping Executive Housekeeper Laundry Manager Floor Supervisor Laundry Attendant Room Attendant Public Area Cleaner 1.3 Food Production Executive Chef Demi Chef Commis Chef Chef de Partie Commis Pastry Baker Butcher 1.4 Food and beverage service F&B Director F&B Outlet Manager Head Waiter Bartender Waiter 4

5 Mobility: 2 areas / 6 labor divisions / 32 job titles 2. TRAVEL SERVICES 2.1 Travel agencies General Manager Assistant General Manager Senior Consultant Travel Consultant 2.2 Tour operations Product Manager Sales and Marketing Manager Credit Manager Ticketing Manager Tour Manager 5

6 Cambodia: Mechanism for MRA Implementation 6 NCTP National Training Board ASEAN Secretariat Assessment CertificationRecognition

7 How to become an ASEAN Tourism Professional ? 7

8 TRAINING CENTER ( Based on ASEAN Curriculum ) TOURISM PROFESSIONALS ASSESSMENT (NCTP) CERTIFIED TOURISM PROFESSIONALS Registration NCTP ASEAN Registration System CERTIFICATION (NTB ) Cambodia: Assessment and Certification 8

9 How can a Tourism Professional be assessed successfully ? 9

10 Recommendation: Training and Capacity Building  Attend a training center implementing CATC (Common ASEAN Tourism Curriculum). Ex. PSE  Use CATC for in-house training or capacity building program  comply with ACCSTP (ASEAN Common Competency on Tourism Professionals) 10

11 NCTP’s activities to support MRA Implementation 11

12 12 MRA Dissemination

13 Cambodian Competency Standards for Tourism Professionals in Hotel Services 13

14 Training of Master Trainers and Assessors in Housekeeping : 120 pax 14

15  1 competency = 1 Training Toolbox containing= 4 manuals  242 competencies = 242 x 4 = 968 documents  144 competencies (hotel services) = 144 x 4 = 576 documents Ex. Competency: “Work effectively with customers and colleagues” Trainer GuideTrainee Manual Assessor Manual PowerPoint Training Toolboxes in Hotel services : developed

16  Ceremony : 2,000, Representatives from ASEAN Secretariat Integrating ASEAN Curriculum into PSE Program:16 Sep

17 PSE Progress 17

18 18

19 Cambodia as a lead country 19

20 Next actions  National level:  Developing Cambodian Competency Standards on Tourism Professionals in Travel Services  Developing Tourism Skills Passport  Pilot project on Training of Master Trainers and Assessors coached by ASEAN project team  Register Cambodian Tourism Professionals  Develop Qualification Framework for Tourism Professionals  Pilot project on Assessment of Tourism Professional on Housekeeping Division  Other… 20

21 Next actions  Regional level:  Regional Secretariat establishment in 2015 in Jakarta, Indonesia  ASEAN Skill Competition in Hanoi, Vietnam in 2014  Master Trainers and Master Assessors in Front Office, Food & Beverage and Food Production (12 from Cambodia)  Development of ASEAN Tourism Professional Registry System (ATPRS) 21

22 Proposition 1.Tourism lecturers to use ASEAN Toolboxes in their curriculum 2.Tourism Schools to use ASEAN Curriculum in their Tourism Programme 3.Travel industry to use ASEAN Toolboxes for their in-house-training 22

23 Thank You! Visit us at: Website: cambodiatourismprofesseionals.gov.kh Facebook: Cambodia Tourism Professionals 23


Download ppt "MRA Progress and Next Actions Ministry of Tourism 21-February-2014 By: Mr. TRY Chhiv Deputy Director General of Tourism Secretariat Director of National."

Similar presentations


Ads by Google