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Welcome to the 2006 Public Safety Communications Update.

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Presentation on theme: "Welcome to the 2006 Public Safety Communications Update."— Presentation transcript:

1 Welcome to the 2006 Public Safety Communications Update

2 10:00 amIntroduction - Steve Bowman 10:15 amPresentations:  Simulcast  Narrowband  Major Projects  Two-Way Display Paging  Narrowband Fire and EMS  Police Voice  911 CAD Replacement  Communications Vehicle  MDT Replacement  Technology  Issues/Challenges 11:30 amQuestion and Answer Session 12:00 pmClosing

3 Communications Update Vision Components:  An open architecture format facilitating ease of interconnecting with other systems and an ease of upgrading.  Intelligent management of voice, data and image assets based on the end-user situational need.  An infrastructure that is secure, independently powered in emergencies, redundant, reliable, using wireless connections, fiber connections and other appropriate devices.

4 Communications Update Vision Components (continued):  GPS Technology for locating assets and resources.  Technology and system components that comply with all federal standards and meet accepted public safety standards.  Equipment that is user-defined; and  A structure that can be backed up locally, regionally or nationally.

5 Communications Update SIMULCAST Presented by: Rich Verdouw

6 Communications Update  Present Simulcast  Fire 5 and EMS 295  Future Simulcast  Fire 1,2,3 and 4

7 Communications Update NARROWBAND Presented by: Rich Verdouw

8 Communications Update


10 Communications Update FCC Ruling relating to nationwide VHF/UHF (Fire/EMS, Police) frequencies:  In 1992 the FCC recognized the need for more efficient use of Radio Spectrum.  In 1995, the FCC mandated:  Radios manufactured after Feb. 1997 must be narrowband capable.  No wideband radio can be domestically sold after Jan. 2005.  No Wideband radio can be imported after Jan. 2008  Most recent legislation:  Effective January 1, 2011, NO RADIO CAN BE USED, SOLD, OPERATED on wideband frequencies, and all wideband licenses will be terminated.

11 Communications Update Narrowband (continued):  If wideband to narrowband frequency interference is reported, the wideband station is liable to rectify the situation. (ie. Xerox Tower – Sheriff’s Dispatch)  Fines START at $1000. per incident, per day.  **Immediate termination of operations may be levied by the FCC and Federal Marshal’s.

12 Communications Update  FCC – Including Region 55 Planning Committee.  Department of Homeland Security/FEMA.  National Incident Management System (NIMS) in accordance with HSPD-5.  SAFECOM.  Association of Public Safety Communication Officials (APCO). Organizations for Guidelines and Approvals:

13 Communications Update MAJOR PROJECTS


15 Communications Update CAD and MOBILE DATA TECHNOLOGY (MDT) Presented by: John Merklinger

16 Communications Update DOT Matrix vs Ink Jet Printer:  Over 65% of the agencies asked for the DOT Matrix printers back.  The speed at which the DOT Matrix prints is faster, which is imperative for fire and EMS.  The DOT Matrix is more durable and has a better warranty.  The paper cost is significantly less.  The DOT Matrix allows for multi-part paper or NCR paper to be added, up to five sheets, so multiple copies can be printed at one time.  The cost of replacement ribbons is about 2/3 less than an Ink Jet cartridge.  The ribbons for the DOT Matrix last longer than the Ink Jet.

17 Communications Update Example: Police Vehicle Installation

18 Communications Update MDT Replacement Project:  Will be done in conjunction with CAD replacement.  Desire and need to provide high speed broadband access versus old technology.  Desire to tie into a police, fire and EMS central records management system.  Integration with other systems.  Old analog versus new digital technology.

19 Communications Update MDT Replacement Project (continued):  Build own infrastructure versus using other I/P based networks:  Cellular-broadband.  802.11 b, g etc. vs. government owned wireless network.  Use of web browsers versus proprietary software or some hybrid combination.  Radio RF networks-file size challenges.  Hybrid networks.  Hot spots for uploads.  Ability to do over the air updates.

20 Communications Update MDT Replacement Project (continued):  Issues:  May interface with SARA Title III information?  Who owns infrastructure and software?  Who owns hardware?  Possible interface with electronic PCR’s?  Who pays for vehicular equipment?  Connection to CAD. Everything starts with CAD.

21 Communications Update COMMUNICATIONS VEHICLE Presented by: John Merklinger

22 Communications Update Current Vehicle: Trailer One Hundred

23 Communications Update Trailer One Hundred: Interior View

24 Communications Update Proposed Vehicle Schematic

25 Communications Update Mobile Communications Vehicle:  On-scene mobile radio site.  Mobile radio repair shop.  Provides many areas of the frequency band.  Ability to interface communications with adjoining counties.  Cellular phones.  All radio frequencies patchable through use of ACU-1000.  Satellite uplink assures access even in disasters.

26 Communications Update Mobile Communications Vehicle (cont.):  Provide field based dispatch support:  Meets NIMS requirements for integrated communications and a unified command post.  Frees up incident commander to run incident. Leaves resource issues, etc. to the dispatchers.  Provides enhanced technology to manage incidents.

27 Communications Update Mobile Communications Vehicle (cont.):  Dispatch Features:  Provides up to 3 scene dispatchers.  Direct CAD access.  Mapping and Pictometry access.  Provides dispatch resources at scene.  Provides dispatch resources for large events.

28 Communications Update 911 Presented by: John Merklinger

29 Communications Update Aerial View of 911 Center

30 Communications Update 911 Updates Since 2003:  Installation of Phase 1 and Phase 2 wireless technology. Able to track the latitude and longitude (x,y coord.) of cellular telephones.  Replaced all administrative telephones.  Installation of Mapping and Pictometry to plot location of wireless callers.  NYS grant assisted in taking new Pictometry photos in June 2006. Available to all agencies free of charge.

31 Communications Update 911 Updates (continued):  Upgraded computer servers.  Replaced all dispatch furniture.  Replaced all 248 PC’s & monitor’s in the building.  Replaced all radio PC’s at Main Street and at the Cobb’s Hill backup facility.  Upgraded and installed Embassy technology for 911 radio systems.  Replaced Recording System.

32 Communications Update Workstation with New Monitors

33 Communications Update 911 Updates (continued):  Upgraded software and hardware for 911 telephones including a new digital telephone switch for 911 calls.  Completed VOIP technology to NENA i2 standards. Had to involve NYS PSC to force compliance from some companies. First in NYS to meet NENA i2 standards.  Significant fiber network upgrades including new 144 pair fiber cable feeding the 911 Center.

34 Communications Update Software Upgrades

35 Communications Update Hardware Upgrades

36 Communications Update 911 Updates (continued):  Enhanced building security with numerous upgrades.  Upgraded to version 11.3 of EMD.  Purchased and implemented a reverse calling system for use in emergencies and disasters.  Replaced all TTY/TDD telephones both on Main Street and at Cobb’s Hill.  Trained all employees in NIMS requirements.

37 Communications Update Reverse Calling System

38 Communications Update PAGING Presented by: Rich Verdouw

39 Communications Update  Voice  One-way  Two-way

40 Communications Update MINITOR V VOICE PAGER

41 Communications Update VOICE:  Voice paging will be maintained for the foreseeable future.  Motorola’s only narrowband pager is the Minitor V at County contract $448.  Other brands available, not tested by P.S.C.  Recommendation: Departments purchase voice pagers.

42 Communications Update ADVISOR GOLD ONE-WAY PAGER

43 Communications Update ONE-WAY:  One-way digital paging will be maintained as long as possible.  P.S.C. has spare transmitter parts.  Advisor II is available from Motorola on County contract at $180.  One-way pagers should be carried until the two-way system is certified.

44 Communications Update TWO-WAY:  Allows response back to the sender with canned messages.  Allows acknowledgement of 911 jobs.  System retains personal pages while you are out of coverage area.

45 Communications Update TWO-WAY (continued):  First 5,000 Model 1501 pagers with standard charger at a price of $155 each.  After the first 5,000, our ordered price will rise to $185 each. Advanced charger, $63 each.  The above prices are for Monroe County customers only.  List price for out-of-county purchases will be $365 each with an advanced charger.

46 Communications Update Critical Response Systems 1670 Oakbrooke Drive, Suite 370 Norcross, Georgia 30093-1849  P.O. addressed and payable to CRS.  Fax P.O. to Radio Center, 585-473-7807.  Radio Center will record order and forward to CRS.  All payments should be sent to CRS.

47 Communications Update Coverage Key: Blue = some Green = better Yellow = good Red = excellent Two-Way Paging System Coverage

48 Communications Update TECHNOLOGY Issues/Challenges Presented by: John Merklinger

49 Communications Update Integration Challenges:  Planning begins in 2007 and lasting until 2009 using staff and consultants:  CAD replacement.  MDT replacement.  RMS system for Police, Fire and EMS.  JMS software.  Outside Influences:  VOIP and I/P effects on 911 Centers (NG 9-1-1).  NENA, NASNA and APCO standards.  National standards as set forth by Federal DOT.  Outside influences and standards such as NFPA, CALEA, NAED, NYSSA etc.

50 Communications Update Integration Challenges (continued):  Limited number of CAD vendors able to handle a 911 Center of Monroe County’s size.  APCO standards for CAD computer languages (xml, I/P, comma delineated text files,.net technology, Oracle versus SQL, Etc.)  Impact of changes on staffing and training costs to agencies. Potential impact of those costs on user agencies.

51 Communications Update Funding Challenges:  All projects are competing from a limited pool of financial resources.  Potential grant money available:  Chance to use NYS wireless dollars?  County CIP funding currently earmarked at $10.7 million for multiple projects. Final cost dependant on the bid process/results.  Finding sufficient funding so the equipment lasts the 5-10 years of life expectancy.

52 Communications Update Planning Issues:  Region 55 700/800 MHz Planning.  SWN Role and Interface.  Note: Statewide Radio System not Statewide Cell System.  Continued Infrastructure Funding.

53 Communications Update 10 Year Increase – Infrastructure/Equipment Summary ProjectNumberDevice Jail, Correctional Facility, Courts 700 4 12 Portable Radios Repeaters Receivers 1999 Fire System Replacement 30 10 Receivers Transmitters Requests for Additional Terminals 24Data Fixed Stations Paging 20 2 Base Stations Control Systems Microwave 10 20 Microwave Links Microwave Radios Additional Mobile Radio Requests 100Police Mobile Radios Mobile Data – State Police Vehicles 25Mobile Data Packages New Sites 12 8 3 New Site Equipment Installed (8 more waiting) Buildings Towers Fiber 14Sets of Fiber Termination/Distribution Equipment

54 Communications Update REFERENCE SITES: Public Safety Communications:    FCC – Region 55   Critical Response Systems 

55 Communications Update Reference Sites (continued): 911:     FEMA:  NIMS: 

56 Communications Update REFERENCE SITES (continued): Department of Homeland Security:  US Department of Transportation: 

57 Communications Update Question and Answer Session:  Simulcast  Narrowband  Major Projects  Two-Way Display Paging  Narrowband Fire and EMS  Police Voice  911 CAD Replacement  Communications Vehicle  MDT Replacement  Technology  Issues/Challenges

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