2Interoperable Communications – A Definition Interoperability is the ability of public safety service and support providers to communicate with each other via voice and/or data:On demandIn real timeWhen neededWhen authorizedSAFECOM definition of Interoperable Communications
3GIN Solution Interoperable Communications System that: Uses existing Radio Frequency infrastructureAchieves “on demand” interoperability through overlay additions to the current RF infrastructure: IP network backbone, IP network components and Mobile Communication UnitsAllows interoperability between disparate radio system technologiesProvides flexibility and scalabilityAchieves functionality in most areas of state population with fixed communications assets; in remaining areas with mobile communication assetsWill be implemented in multiple phasesWill be completed by June 2010Is being managed effectively by three working groups: HSTF Communications Subcommittee, Technical Working Group, Operations Working GroupFeasibility Study– What can we do with this money to address interoperable communications?The requirement from GEMA was for the functionality to meet or exceed the 75% of the state population. Actually, it is over 80%.
5Coverage Map How did the counties get selected? 1) Population – Took top 40 most populous counties2) Critical infrastructure– nuclear power plants (Appling (Hatch, Appling GA), Burke (Vogtle, GA), & Early (Farley, Dothan AL) counties.3) Transportation corridors – 75, 95, 16 big ones for hurricane evacuation
6Motorola MOTOBridge Comprised of 4 basic components: Operational Management Control (OMC) ServerKeeps track of network configuration and is used to manage entire systemTwo redundant systems (main and backup)Session Initiated Protocol (SIP) ServerSets up calls on the systemRadio Gateway Unit (RGU)Connects the radio systems into the networkResides in every jurisdiction (usually in communications center)Work Station Gateway Unit (WSGU)Gives dispatcher access to the systemThe first two (OMC & SIP) don’t really affect the PSAP. They are located in Glynn County and at the State Patrol (Confederate Ave, ATL GA)The last two are the equipment located at a PSAP.
7MOTOBridge Technology System AMCUSystem B800 MHzVHFRGURGUMPLSVHFUHFTop level function diagram.WSGUDispatchWSGU911 DispatchOMC ServerSIP Server
8Point out that Motorola is monitoring the network for problems and failures. Two MCUs located at Cobb and Wayne counties
9R-GU Interoperability Serial (RS232) (Enables Radio controls, Emergency Notification and Wireless Data)4W+E&M/Tone Remote ControlSmartZone800 MHzSystemP-25MPLSNetworkCEBBIM4WSerial (RS232)StationConventional/TrunkedPSTNConsolette1 to 8 interface Connections per RGUCellLMR SystemAviation4W+Tone Remote Control
17MCU Resources MCU Resources MCU Operational Modes 1 VHF repeater 5 channel 800 MHz Trunking Capable Repeater System (MCU #1 only)1 Aviation Radio2 HAM Radios2 800 MHz Control Stations2 VHF Control Stations2 UHF Control Stations1 Low Band Control StationCache of MHz and 25 VHF portablesMCU Operational ModesInterconnected to GIN MPLS via satelliteFree standing
18GIN Security Solution IP Network Uses private IP addressing Has no public internet accessAll gateway units protected with built-in firewallsAll core equipment protected with external firewallsDedicated equipment with applications used only for the Georgia Interoperability NetworkAES encryption of voice communications on the MPLS network and satellite linkSignaling and control information between the SIP and OMC servers to Gateway Units use IP-Sec tunnelsGeorgia Interoperability Network satellite traffic is only routed to intended destination
19Capacities Network PSAPs 1000 Dispatch positions, 5000 radio ports, and 64,000 talkpath connectionsPSAPs15 talkpaths per Radio Gateway Unit (R-GU) port60 talkpaths per R-GU9 conference bridge participants per Workstation Gateway Unit (WS-GU)24 talkpaths per WS-GU60 seconds audio replay duration per WS-GU talkpath
20What Project Will Not Do Increase Radio Frequency CoverageIncrease Channel CapacityAllow Radio of One Type to Communicate with Transmitter of Different TypeEliminate Technology Obsolescence
21Importance of ProjectGeorgia’s First State-wide Interoperable Communications ProjectFunded Mostly by Federal Grants with Additional Local and State InvestmentsLocal Governments and State Agencies Involved in DesignWill Serve as a Model for Larger State-wide Initiatives
22Value Proposition for System Local Law EnforcementInteroperable communications for law enforcement and other first responders at local levelInteroperability with neighboring agencies with overlapping radio frequency coverageDispatch back-up capability with other agencies for continuity of operationsDispatch conferencing with other departments and agenciesInteroperable communications statewide in major eventsState AgenciesCentralized broadcast, remote monitoring statewide in major event situationsSelective dispatch center conferencing statewideDispatch consolidationAllParticipate in first statewide interoperable communications projectHelp create a model for future state wide interoperable communication projects involving multiple local and state government agenciesProject mostly funded by federal moneyMight want to go to the core applications
23Core Applications Overlapping RF Coverage System A System B Communications between responders in areas where different RF systems provide overlapping coverage.Typical scenario: An incident near a county border. Even if each jurisdiction has RF coverage in the area, it is difficult for responders from each to intercommunicate with each other. It requires using talkaround (if the radios are in the same frequency band), swapping radios, or using an on-scene ACU Each of these is limited; one large drawback for each of these is the ability to keep the command and control for each jurisdiction (e.g. dispatch centers) in the communications loop. A gateway solution would allow each jurisdiction’s responders to use their native RF systems and still intercommunicate with each other. It would also allow both command and control structures to be connected as well.
24Core Applications Large Scale Events System A System B Communications between responders in different areas during large-scale events.Typical scenario: Mass evacuation across multiple counties (e.g. hurricane evacuation up I-16). There may be cases where a responder in one jurisdiction needs to communicate with another responder located in anther jurisdiction. This could occur for large-scale traffic control. This could also have been used to communicate with multiple agencies during the Brian Nichols manhunt. Using their native RF system, each user would be able to talk to someone else on their native RF system.
25Core Applications Dispatch Consolidation/Backup System A System B Dispatch center backup/consolidation for continuity of operations.Typical scenario: Dispatch center is rendered inoperable due to natural disaster. There are times where a jurisdiction’s dispatch center may be rendered inoperable due to natural disaster or other unforeseen circumstances. A gateway system will allow another jurisdiction, be it neighboring or across the state, to assume those duties and be able to dispatch over the first counties own radio system. In other words, in provides geographic diversity in dispatch capabilities to ensure continuity of operations.Typical scenario: Dispatch consolidation. For example the Georgia State Patrol mans a number of dispatch centers throughout the state. Currently, each of these centers must be manned 24x7, even though the dispatch traffic at certain times (e.g. the middle of the night) is minimal. This leads to overstaffing and strain on the budget. A gateway system would allow the dispatch capability from multiple centers to be sent to one remote location at night, allowing one or two persons to perform these duties more efficiently.
26Core Applications Centralized Broadcast GEMA System B System A System CSystem DRemote broadcast over multiple radio systems.Typical scenario: Sending emergency message to large group of individuals at once. There are some cases where a message needs to be sent to a number of individuals on multiple systems. For example, assume a 9/11-type situation where fire and police from multiple entities are responding to an incident in a building. If someone noticed the building about to collapse, they could send the message to everyone involved with a push of a button. This speeds up the delivery of critical messages, improving response efficiency and saving lives.GEMA
27Core Applications Remote Monitoring/Control GEMA System B System A System CSystem DRemote monitoring of radio communications.Typical scenario: Situational awareness for centralized agency. In the case of a regional or statewide emergency, an entity such as GEMA may want to be aware of the situation as it progresses and be reconfiguring resources on the fly. Instead of having to personally contact the entities involved to get information, which distracts those entities from the job at hand, a gateway system will allow GEMA to passively monitor the radio and other communications from a remote site. This gives them real time situational awareness without the need to directly contact someone.GEMA
28Core Applications Dispatch Conferencing Conferencing between multiple dispatch centers.Typical scenario: Command and control for multi-agency, multi-jurisdiction response. Intercommunication is not only needed by personnel on the street. It is also needed by the command and control structure to best plan a large-scale response and deploy resources most effectively. A gateway system would allow as few or as many dispatch centers as possible to communicate on demand to meet those needs.
29Core Applications Mobile Platform System B System A System C Connecting a mobile communications unit to PSAPs or Dispatch Centers.Typical scenario: Major event in an isolated rural area (e.g. plane crash). Limited funding will probably mean that only part of the state will be equipped with a permanent gateway installation in the first round of the system. To cover the other areas, a mobile communications unit can be created (or an existing unit can be refitted) to provide some of the same capabilities as the fixed installations. These units can be strategically staged in the state to provide optimal response time.
30Core Applications Traveling Across Jurisdiction System A System B System CCommunications back to home base while traveling across jurisdictions.Typical scenario: Prisoner transport. There are many times where public safety personnel must venture outside the coverage of their native RF system. Even if that becomes necessary, if the responder is an area covered by an RF system that is compatible with their radio (i.e. both VHF or both 800 MHz), the local operator could give the guest user permission to get on their channel and talk back to the guest home command and control.
31Agency Responsibilities OHS/GEMA - ImplementationGSP - Business Owner & Network AdministratorLocal Governments - OperatorsPoint out that we work for GEMA
32Training and Exercises Vendor TrainingEnd Users (Train the Trainer)System AdministratorsSystem EngineersMCUGeorgia Interoperability Network ExercisesLocalRegionalState-wide
34Communications with Public Safety Community NewsletterSite MeetingsWorkshopsSite Specific ReportsTraining CDSite Survey ToolsOperations ManualNewsletter is working out to be 3-4 months in between updates