1. Agency Administrators August 17, 2004 Wethersfield Police Department CAPTAIN A Service Management Update Capitol Region Council of Governments

2. Agenda CAPTAIN System Direction CJIS Application Summary Update Wireless Service Update CAPTAIN Improvements/Changes Requests for New Features/Functions crcog.org

3. CAPTAIN Mobile Data System Originally designed as a statewide pilot mobile data system Operating for almost six years in the field Principal purpose was four fold: – Field COLLECT access – Paperless incident reporting including crash – Regional data sharing – Field messaging service Piloted in 39 towns as part of the Capitol Region Chief of Police Association Commercial carrier technology

4. CAPTAIN Usage Status Statewide Standard; mobile data system of choice for CT law enforcement agencies 85 law enforcement agencies use some part of the system in their police cars Currently managed by Capitol Region Council of Governments through its Public safety Council with a single technical committee. No full time employees 1180+ laptop, palmtop, devices 1500+ LAN based devices

5. CAPTAIN Components  Messaging (chat)  Inquiry  CAD Interface  Interface to Local Records Management  Incident Reporting  Crime (NIBRS)  Crash  Interface to DOT Server  Traffic Stops (Racial Profiling)

6. Next Steps Implement New Wireless Technology Add Functionality and New Users Migrate Application to Browser

7. CAPTAIN Next Steps Implement New Wireless Technology  Specify new broader band wireless service with ruggedized devices and GPS capability  Procure through competitive bid  Test and evaluate  Affirm network security and reliability  Initiate conversion of selected elements of connection  Provide new “modems” for each user  Dispose of CDPD equipment  Roll out complete by December 2004

8. CAPTAIN Next Steps Add Functionality and Users  Identify application changes and improvements through several JAD sessions  Revise application to include new COLLECT functionality  Support field use of OBTS and PRAWN  Consider alternatives to data sharing and reporting model  Specify and acquire Homeland Security and Emergency Management applications for CREPC towns  Specify and acquire AVL and critical resource map services  Add Fire and EMS CAD interfaces  Add Fire and EMS to Messaging Service with added security  Legacy interfaces will continue to be maintained for a considerable time  Would like to implement electronic citations

9. CAPTAIN Next Steps Migration to Browser  Contract with a vendor for selected project management services; including specification development  Technical Committee will continue to manage project  Re-visit DOIT application hosting  Legacy interfaces will continue to be maintained for a considerable time

10. Reporting Model Three approaches to incident and crash reporting: –National standard (NIBRS, NFIRS, MMUCC) –Common report form for all users (IOWA National Model) –XML based interfaces for all CAPTAIN reporting to meet state and national standards

11. End User Perceptions Police officers are becoming the first line in data entry Police officers are the most expensive data entry staff in the justice and traffic records systems Mobile applications have to first work for those who work in the field Research must be done without collecting all of the data all of the time There needs to be a dividend from the efficiencies brought from task to transfer to police officers in the field

12. QUESTIONS? James P. Donnelly Project Manager CAPTAIN Mobile Data Communications Systems 860 826-3087 james.donnelly@ps.ci.new-britain.ct.us