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Metro Transit INTELLIGENT TRANSPORTATION SYSTEMS (ITS)

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Presentation on theme: "Metro Transit INTELLIGENT TRANSPORTATION SYSTEMS (ITS)"— Presentation transcript:

1 Metro Transit INTELLIGENT TRANSPORTATION SYSTEMS (ITS)

2 CUSTOMER BENEFITS

3 Customers may get personalized trip itineraries on the Internet at www.mymetrobus.com Metro information is available 24/7 Automated Trip Planning

4 Automated Trip Planner http://www.mymetrobus.com/

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6 Itinerary Choices

7 Itinerary Results

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10 Real Time Schedule Information for Passengers Possibly added to Internet Trip Planner Possibility of additional digital information signs at major bus stops. Possible access via Cell Phone or PDA Possibility of Automated Telephone Response Technology

11 Customer Travels to Recommended Bus Stop Location

12 Provide passengers with visual impairments the same information other customers have External Route Announcements

13 Fare box equipment accepts: Cash fares Transfers – magnetically encoded with expiration time Passes – magnetically encoded with valid dates 10-Ride Cards – automatically deducts rides One-Day Pass product – may be purchased from Operator 2-4-$6 Pass product – may be purchased from Operator on Saturdays, Sundays & Holidays Fare box equipment records: Fare media by type (i.e., 31-Day, UW Employee, etc.) Fare media by expiration date Fare media by time of day and location. Customer Boards Bus and Pays Fare

14 Internal Stop Announcements Both audio and visual internal stop announcements 1,090 bus stops have been programmed for internal announcements, representing approximately 50% of all Metro bus stops These announcements keep Metro in compliance with ADA and Transit & Parking Commission policy Time and Date display added in Fall of 2006

15 Digital Display Signs

16 TRANSIT OPERATOR BENEFITS

17 Single Point of login to Radio, Fare Box and Destination Sign. New Fare Box Equipment helps with fare and transfer validation Mobile Data Terminal provides operator schedule information as well as voice radio control and passenger messaging Transit Operator Benefits

18 Mobile Data Terminal (MDT)

19 Allows driver to send emergency signal to Dispatch Enables Driver and Dispatcher to have voice contact in emergency situations If warranted, Dispatcher can contact 9-1-1 9-1-1 can then communicate directly with Metro Driver Mobile Data Terminal (MDT) Fixed-Route & Paratransit

20 Enables driver to make automated transfer requests Allows driver to receive text messages from Dispatch and then reply back to Dispatch Plays prerecorded informational messages Mobile Data Terminal (MDT) Fixed-Route & Paratransit

21 OPERATIONS SUPERVISOR BENEFITS

22 Controls the two-way radio Displays Metro Transit time & date Displays driver fixed-route and paratransit schedule information Allows Supervisor to send and receive messages to/from Drivers & Dispatch Mobile Data Terminal (MDT) Road Supervisor Functions

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24 Controls the two-way radio Displays Metro Transit time & date Displays driver fixed-route and paratransit schedule information Allows Dispatcher to send and receive messages to/from Drivers & Road Supervisors Operations Dispatch Terminal Dispatch Supervisor Functions

25 Operations Dispatch Terminals Dispatch Supervisor Functions Fixed-RouteParatransit

26 Automatic Vehicle Location (AVL) 800 MHz Trunked Voice Radio System - Metro purchased new radio tower equipment that is being utilized by Metro, MPD, MFD & other city agencies Vehicle Area Network - Every bus is equipped with a computer, MDT, Global Positioning Satellite (GPS) antenna/receiver and voice & data radio - Metro facility has wireless Local Area Network (LAN) to constantly update buses with current route & announcement data 2,034 Bus Stops Surveyed - Each bus stop had to be located by latitude & longitude - Precise distance between each bus stop had to be recorded

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32 MAINTENANCE SUPERVISOR BENEFITS

33 ELECTRONIC TRANSMISSION OF ENGINE PROBLEMS Maintenance Supervisors May Monitor Hot engines Low oil Transmission malfunctions

34 AVL Map Application Maintenance Supervisors may use application to: locate disabled buses communicate with Transit Operators

35 METROS SERVICE DEVELOPMENT STAFF TEAM BENEFITS for Route & Schedule Recommendations

36 Automatic Passenger Counters (APCs) Infra-red Beams Provide Accurate Boarding & Alighting Passenger Counts Beams are located in stairwell at front & rear doors 40 fixed-route buses equipped with APCs are rotated throughout the route system every four days Information may be tracked to the bus stop location level for route & schedule planning purposes Provides federally mandated ridership data

37 AVL Playback Feature Used to evaluate the on-time performance of revenue service Provides Transit Scheduler with more accurate information to determine travel time between scheduled time points Playback Module is Extremely use for Passenger Complaint Resolution, especially schedule adherence issues.

38 Fare Box Planning Data Used to evaluate passenger boardings by fare media type Provides Service Development Team with information to determine passenger boardings by route and time of day Provides more accurate means of reporting monthly ridership data

39 TRANSIT PARTNER BENEFITS

40 Fare Box Data Used to report unlimited-ride pass customer boardings for contracting partners Provides accurate pass usage data for program evaluation and billing purposes

41 POLICY MAKER BENEFITS

42 Improved Data for Decision Makers Metro staff is able to provide policy makers with more accurate data for purposes of considering: Fare changes Route and schedule changes Transit unlimited-ride pass agreements


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