1. Carpet Care Protecting Your Carpet

2. Agenda 5 Elements According to CRI Creating and Implementing a plan. Interim-Low Moisture Methods Spotting: Challenges Winter Carpet Care

3. Ingredients from CRI The Carpet and Rug Institute Ingredient Soil Containment Vacuuming Spot / Spill Removal Interim Cleaning Restorative Cleaning

4. Getting the Recipe Right Soil Containment Interim Maintenance Spotting Restorative Cleaning Vacuuming

5. Consistently Cleaner Carpets A Healthier Building Prolong Life of Carpets Stay within a Budget PLAN……To organize a series of actions to achieve a specified outcome GOALS……

6. Contain….Be a Dirt Detective Walk Off Matting: Preferably permanent and maintained. More frequent maintenance in areas closer to entries. Maintaining areas outside entrances

7. Highlight Entries dirt portal Too often we end up dealing with the dirt after it has been spread through the building.

8. Poll Do you have at least 15 feet of walk-off matting at entries? 15 FEET

9. Vacuuming Dry Soil Removal prevents carpet fiber abrasion leading to fraying and matting Green: HEPA Filtration for Indoor Air Quality

10. Vacuum Strategies Define areas by traffic levels Define areas by activity Define areas by distance from entrances Not all carpeted areas are going to be treated the same.

11. IAQ and Carpets Well maintained carpets have a positive impact on Indoor Air Quality Vacuum’s equipped with proper filtration can reduce the amount of particulates emitted into the air.

12. Spot / Spill Removal Spot Frequently. Prevent Staining. Matching spotting product/process to the spot.

13. Interim Maintenance When dry soil removal is not enough. What does it do? –Cleans top portion of carpet fiber Why? –It’s easy and dries fast –Reduces the need to deep clean Mostly high and moderate traffic areas.

14. Interim Cleaning Removes adhered soils / spots that vacuuming does not. Fast drying, low moisture Not a deep cleaning replacement.

15. Poll Do You use spin bonnet cleaning in their carpet care programs?

16. Interim Maintenance –Spin Bonnet –Encapsulation Cleaning –HOST –Ready Space

17. Encapsulation Cleaning with ECO2 Fast Dry: 1 hour More effective Residue Free: Encap Polymer Fresher Carpets: Oxygen

18. Restorative Cleaning Deep cleaning of the entire carpet fiber. Cannot eliminate this ingredient. Pre-spray traffic lanes Green: Maintains IAQ

19. Restorative Cleaning Restorative Maintenance –HOT WATER EXTRACTION

20. Poll Do you use only water in the solution tank of extractors? Do you use a neutralizing rinse?

21. Acid Rinse Process Neutralize Alkaline Residue 1.Pre-spray as necessary 2.Use Back to 7 in solution tank of extractor.

22. Special Cleaning Problems Rescue Cleaning- When extraction is not enough 1.Contact Time: Pre-spray with PRE-TREAT, especially any highly soiled areas. 2.Pre-Scrub-w/ more aggressive agitation 1.Floor Machine w/Nylon Brush 2.Counter rotating machine w/ nylon brush. 3.Extraction: Use EXTRACTION

23. Special Cleaning Problems Ice Melt Residue: Calcium Chloride 1.Pre-Spray Visible Spots with Back to 7 (mild acid). 2.Extract spots with hand tool or extract entire carpet with a neutralizing rinse.

24. Stubborn Stains Heat Transfer Method An iron A white towel Apply CARPET SPOTTER Place towel over spot. Use iron and steam to towel and spot. Allow towel to absorb loosened stain.

25. Pet Stains What about the odor? 1.Locate area (tip: use a blacklight) 2.Apply spotter BIO-POWER Plus 3.Place a damp, white towel 4.Leave for 8 hours or more. 5.Flush with water, extract out.

26. Beverages X-Ray Hydrogen Peroxide is color safe bleach. Acidic formula removes coffee stains.

27. Products Spotting: Carpet Spotter and Bio-Power Plus or X-Ray Interim Maintenance: SpinShield (bonnet) or ECO2 (encapsulation) Restoration Maintenance: Extractrion (extraction), Back to 7 (extraction rinse) Auxiliary Products: Defoamer