1. A Guide To Help You Have The Most Outstanding Cleaning Experience Possible

2. Welcome To The Ultimate Cleaning Experience! OUR MISSION To Provide You With The Most Outstanding Cleaning Experience Possible!

3. 5 Reasons Clients Choose Lewis Cleaners Reputation Reputation Experience Experience Education Education Systems Systems Guarantee Guarantee

4. 1. Reputation The areas most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively.

5. 2. Experience Lewis Cleaners is experienced in cleaning all carpet and fabric types as well as every soiling condition known to our industry.

6. 3. Education We are certified by the IICRC (worlds most recognized body of certification for carpet & upholstery cleaners). Members of our industrys most prestigious associations.

7. 4. Systems Our cleaning systems are the most advanced on the market getting MAXIMUM SOIL REMOVAL and MAXIMUM SPOT REMOVAL without leaving a sticky residue or over-wetting your carpet.

8. 5. Guarantee We offer a 100% money-back guarantee. If you are not completely satisfied, we will rush back at no charge to satisfy you.

9. Our 11 Step Cleaning Program This program is designed to provide you with the most outstanding cleaning experience ever!

10. Step 1: Pre-Inspection Please do a walk through inspection with your technician to identify soiling conditions, carpet construction, and potential permanent stains. Please do a walk through inspection with your technician to identify soiling conditions, carpet construction, and potential permanent stains.

11. Step 2 :Pre-vacuum Your carpet is pre- vacuumed with our Turbine Vacuum System to remove harmful, bonded, dry soil. Vacuum exhaust goes outside protecting your indoor environment. Your carpet is pre- vacuumed with our Turbine Vacuum System to remove harmful, bonded, dry soil. Vacuum exhaust goes outside protecting your indoor environment.

12. Furniture Moving Furniture Moving Sofas, chairs, and tables will be carefully moved,if requested. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs. Sofas, chairs, and tables will be carefully moved,if requested. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

13. Step 3: Pre-Spray, Pre-Spot Step 3: Pre-Spray, Pre-Spot Traffic areas and spots are pre- treated. Traffic areas and spots are pre- treated.

14. Step 4: Pre-groom Step 4: Pre-groom Your carpet will be (if needed) pre-groomed with a carpet groomer, rake or rotary cleaning machine (depending on soil level) to further loosen traffic area soil. Your carpet will be (if needed) pre-groomed with a carpet groomer, rake or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.

15. Step 5: Extract & Rinse Step 5: Extract & Rinse Once the soil has been loosened, our state- of-the art truck- mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. Once the soil has been loosened, our state- of-the art truck- mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet.

16. Step 6: Neutralize Step 6: Neutralize The pH is balanced on every carpet and fabric cleaned. This is accomplished during the extract & rinse process. The pH is balanced on every carpet and fabric cleaned. This is accomplished during the extract & rinse process.

17. Step 7: Post Spot Treatment Step 7: Post Spot Treatment If any spots are not removed during cleaning process, specialty spotting techniques are employed. If any spots are not removed during cleaning process, specialty spotting techniques are employed. Note: Potential permanent stains, as identified by technician, may not be removed. Note: Potential permanent stains, as identified by technician, may not be removed.

18. Step 8: Dry Bonnet Step 8: Dry Bonnet Some carpets (not all) benefit from a dry bonnet process. Ask your technician whether he advises this process or not. Dry bonnet assists in faster drying and prevents wicking on some carpets. Some carpets (not all) benefit from a dry bonnet process. Ask your technician whether he advises this process or not. Dry bonnet assists in faster drying and prevents wicking on some carpets.

19. Notice: For carpets over 2 years old, we advise that you apply carpet protector. Consider these advantages: Spills clean easier Spills clean easier Dry soil vacuums easier Dry soil vacuums easier Next professional cleaning more effective Next professional cleaning more effective Carpet lasts longer Carpet lasts longer Carpet looks better Carpet looks better Prevents some permanent stains-saves you money-you enjoy it more Prevents some permanent stains-saves you money-you enjoy it more 100% money-back guarantee 100% money-back guarantee

20. Step 9: Speed Dry Step 9: Speed Dry High velocity air movers are placed on the carpet to speed dry carpet High velocity air movers are placed on the carpet to speed dry carpet

21. Step 10: Post Grooming Step 10: Post Grooming The carpet pile is set in one direction for faster drying and more visual appeal. The carpet pile is set in one direction for faster drying and more visual appeal.

22. Step 11: Post Inspection Step 11: Post Inspection Please walk through your home or business to inspect the work. Please let us know that you are pleased by signing the service receipt. Please walk through your home or business to inspect the work. Please let us know that you are pleased by signing the service receipt.

23. After your carpeting is cleaned Keep children/pets off carpet and upholstery until completely dry. Keep children/pets off carpet and upholstery until completely dry. Use CAUTION when walking from carpet to hard surface floors – SLIPPERY! Use CAUTION when walking from carpet to hard surface floors – SLIPPERY! Remove protective blocks and tabs when carpet is COMPLETELY DRY. Remove protective blocks and tabs when carpet is COMPLETELY DRY.

24. Ask about our SERVICES: Carpet Cleaning Carpet Cleaning Upholstery Cleaning Upholstery Cleaning Protective Coatings Protective Coatings Carpet Restretching/Repair Carpet Restretching/Repair Oriental/Area Rug Cleaning Oriental/Area Rug Cleaning Marble, Stone & Tile Cleaning Marble, Stone & Tile Cleaning Retail Cleaning Products Retail Cleaning Products Hardwood floors Hardwood floors

25. Get FREE MONEY or FREE CLEANING with our REFERRAL REWARD PROGRAM! For every NEW customer you refer to us, you will receive a 10 percent referral fee. A certificate redeemable for CASH or SERVICES will be sent to you AUTOMATICALLY when you refer us.