STRATEGIC PLAN 2011-2014 Our strategic planning process was guided by the following principles: Resident Focused Quality of Care Engagement Transparency Education Accountability Integration Sustainability Innovation Trends
MISSION Committed to enhancing the quality of life in a caring and safe environment
VISION Recognized as a leader in providing quality care through spectacular service, innovation, education and collaboration with our residents, clients, staff and community partners
By Following Our Mission, Core Values, and Strategic Aims, our VISION will be achieved
We are Proud to present this plan – yet is only that – a plan. We will not achieve success unless we incorporate these Aims into our daily activities.
Our dedicated employees and volunteers are deeply valued and we rely on your expertise in our day to day operations. We look forward to spectacular new opportunities and partnerships both internally and externally.
We are committed to ensuring a sustainable future for all of our residents and staff.
RESIDENTS FIRST Residents First is one of the most comprehensive and innovative quality improvement (QI) initiatives in Canada. This provincial initiative supports long-term care homes in Ontario in providing an environment for their residents that enhances their quality of life. Residents First also facilitates comprehensive and lasting change by strengthening the long-term care sector's capacity for quality improvement.
RESIDENTS FIRST Fairhaven will begin working on a new initiative reviewing our admission process as part of our quality improvement.
RESIDENTS FIRST Over the past six (6) months, we have taken the opportunity to use the “lean” program in the Building Services and Reception areas.
LEAN = 5s Lean means creating more value for customers with fewer resource s. What is 5s? Sort Straighten Scrub Schedule Score
FAMILY CARNIVAL September 24 th 11:00 am to 2:00 pm BBQ, Bouncy Castle, Games, Petting Zoo, and more…. Bring your Family and Friends Fairhaven Foundation Event
SHOP ‘TIL YOU DROP November 19 10:00 am to 4:00 p.m. Items to purchase – candles, jewellry, art, Avon, etc. Raffle and demos of Christmas Decorating Fairhaven Foundation Event Contact Pat Hooper – Ext 214 (705-743-4265)