HOW DOES E4 TOUCH BENEFIT ME? Enlighten E4 is a fully configurable self service platform with advanced features. Optimised to release staff & engage effectively with patients, whilst standardising processes to lower operational costs. Following quick, secure & intelligent authentication, patients can review their information to ensure data is accurate, update if required and even complete QOF type surveys. Dramatically improves data quality, helping with accurate patient follow up.
Additional postcode security check Three levels of patient messaging Review and update contact information Confirm and update demographics Review Next of Kin details Capture consent to follow up on appointment A FEATURE RICH SOLUTION …. Health promotion images and messages 47 languages supported Visual awareness screens and themes Fast date of birth check-in by calendar or keypad Future proofed for check-in with barcode or unique reference
Issue arrival receipts and reference numbers Bi-directional with appointments Real time monitoring of the waiting room Wayfinding assistant to direct patients and visitors Show number of patients waiting Show average waiting times PACKED WITH REAL FUNCTIONALITY…. Unaccompanied minors security feature Multiple appointment check-in Display staff photographs Patient journey tracking with audit trail Detailed reports on many aspects Integrates with the Enlighten survey module
The additional survey module will add even more value, with multiple survey types on-board, all backed up with powerful graphical reports with drill-down feature. The Enlighten E4 survey module allows local or centrally managed surveys to be published on a range of devices. Delivering flexibility with intuitive filtering by gender, age, behaviour & previous access, from pre-arrivals (via portal) or the self-check-in process with READ code filing back to the patient record, through post contact outcomes with total anonymity. ENHANCED PATIENT SURVEYS …. Enlighten allows multi-layered questioning, with single or multiple choice answer types, images or text, free form or prescribed answers. Questions created in English can be translated to any of our 47 supported languages for full community inclusion. Jayex provides a range of professional services to assist in creating bespoke reports, translating or sharing surveys.
ACCESSIBILITY MATTERS.... Touch screens on wall, counter or floor standing must be accessible for all able-body and wheelchair users and have clear options for sighted and poorly sighted users. Enlighten has high contrast accessibility screens to assist even more patients. Our team will assist in identifying the best locations and set up for your reception, to ensure a safe, visible and accessible solution.
WALL, COUNTER OR FLOOR STANDING OPTIONS Bolt down or free standing, fully enclosed with option for printer or barcode scanner. 17” screen. 1440 x 510 x 300 mm 17” with acrylic frame & banner for wall or counter options.
TAKE CONTROL WITH A 360° SELF SERVICE SOLUTION Call Microtech on +44 (0)1563 530480 to discuss your requirements. firstname.lastname@example.org www.microtechsupport.co.uk Microtech Support Limited 17/19 Hill Street Kilmarnock KA3 1HA