Clinics With Admin level access rights, from the Enlighten Menu you will have the option to manage further subjects. Click on ‘Clinic’s. If you have multiple Clinics within the building, then each Clinical system will be appear here. Underneath your correct Clinic, click on ‘Clinicians’.
Editing Clinician Details This populates from your clinical system a list of your GP’s/Consultants/Nurses. Click on ‘Edit’. Clinician ID – ID set up in Clinical system Clinician Name – Name set up in Clinical system Call Alias – This is how the Clinician Name will appear when calling to PCD (Patient Call Display) Check-in Message – All patient for this Clinician will see this message when used the Self Check-in. If you click on ‘More Options’ you have further options. Use Call Alias for Patient Calling Display – tick this box to the Call Alias set up for that Clinician. Block Check-in for this Clinician – tick this box to block ALL patients (for the current day) for this Clinician, this ask them to report to reception. Display Average Waiting Time – By default this automatically ticked to display average waiting time on your PCD, un-tick the box to disable this. Display No. Of Patients Waiting – By default this is automatically ticked to display No. of Patients Waiting on your PCD, un-tick the box to disable this. Click on ‘Save’.
Demographics From the Enlighten Menu click on ‘Clinic’s’ and select ‘Demographics’. To help you keep your Patient information up to date, you have the option here to enable certain demographic details for patients to answer after they have used the self check-in system. If you tick the ‘Enable Demographic Questions’ this will enable all the questions for patients to answer. However if you would prefer for patients to answer a selection of questions, ‘Enable’ the relevant boxes under the categories. If you tick the ‘Required’ box the patient will have to respond the questions to complete the self check-in. Any details the patients answers as incorrect, the appointment will not be confirmed and will be asked to go to reception.
Settings From the Enlighten Menu click on ‘Clinic’s’ and select ‘Demographics’. About This Clinic – The information here is configured by our Engineers, this tells you the Clinical System and the Clinic Name that has been created. Settings for Jayex – This where our Engineers configure Enlighten to your Clinical System. Value Added – You have the option to enable Average Waiting times and number of Patients Waiting. It is recommend you tick ‘Display Patient name in Confirmation Screen’, this will display the patients name on the appointment confirmation screen, click ‘save’ when have made changes. Check-in Rules – You can set (in minutes) how early and how late a patient can check in using the Self Check-in system. Click ‘save’ when you have made changes and re-start the touch screen application. (See Super Admin Manual to re-start Touch screen application)
Reset Data & Error Logs ‘Reset Data’ will only be used by our Engineers. If for example you change clinical systems, we would reset the data so you have a blank database. ‘Error Log’ is used to monitor the services that operate Enlighten, we can then identify any issues.
Reports From the Enlighten Menu click on ‘Reports’. Select a report to run from the list. Select a date range to produce your results on and click ‘View Reports with Above Conditions’. You have the option to ‘Save’ or ‘Open’ the results in PDF format. Your results are shown by a graph. The ‘Touch Screen Usage’ report is broken down by the number patients who used the touch screen and the number of patients that were manually marked as arrived. This will also calculate the average time taken by a person using the touch screen (in seconds).