1. Centre for Information Technology (CIT) Pavla Lokajová - Technical department David Sameš – IS department

2. Services and IS Operation of information systems Computer network services Technical administration of PC Services of editorial centre

3. User account Login = personal study number (R01234) Password = x followed by birth certificate number (x8506230987) Validity = 180 days Student, who studies more study programmes, has more study numbers, and also more user accounts.

4. Novell - file services Login to net (LDAP), Storing users data and access to them from Internet, Access to shared data (e.g. study materials), Placing personal web pages. To access data in Novell net is possible: From computers in University of Ostrava classrooms, From Internet – through web interface (http://data.osu.cz:8008) or through FTP (ftp.osu.cz)http://data.osu.cz:8008ftp.osu.cz

5. Email electronic address: studentnumber@student.osu.cz studentnumber@student.osu.cz web interface on https://student.osu.cz https://portal.osu.cz –>“Studentská pošta” (after login it is possible to change the language to English:https://student.osu.cz https://portal.osu.cz --> “Možnosti” --> “Vzhled možnosti” --> “Jazyk”) Email clients (MS Outlook, Mozilla Thunderbird, etc.)

6. Portal 1/2 Login = personal study number (R01234) Password = x followed by birth certificate number (x8506230987) on address http://portal.osu.czhttp://portal.osu.cz Important data kept about students – personal data, gained credits and marks, exams, etc.,

7. Portal 2/2 Pre-registration (selecting of subjects, which students will study) – http://portal.osu.cz/predzapisy http://portal.osu.cz/predzapisy Registering on exam terms (only from web interface) – http://portal.osu.cz/zapisZkousky http://portal.osu.cz/zapisZkousky Helpdesk – http://portal.osu.cz/sluzby/helpdesk

8. Moodle e-learning Accessible on http://moodle.osu.czhttp://moodle.osu.cz For login use your user name and password for Novell net (same as email and portal) Using depends on tutor

9. ID cards Student can choose one of two types of ID card: ID card of University of Ostrava (100 CZK) ID card of University of Ostrava with ISIC licence (220 CZK) The main use of ID cards is: Use of catering system in OU student's canteen, Use of University library services – card serves as reader's card, Authorization to enter selected University classrooms (that is for example some PC classrooms), ISIC card enables its user to set up a claim to price reduction in different firms and organizations.

10. eduroam international computer network wireless only (yet) at University of Ostrava

11. eduroam http://eduroam.osu.cz http://www.eduroam.org documents & downloads

12. eduroam settings SSID eduroam cipher mode WPA2 EAP protocol PEAP + MSCHAP-v2 username: loginname_same_as_portal_login@osu.cz (R08123@osu.cz) radius servers: radius1.osu.cz, radius2.osu.cz set eduroam password (different from your user=portal=Novell=mail=STAG password) at https://portal.osu.cz/wps/myportal/mojeStranka/hesla https://portal.osu.cz/wps/myportal/mojeStranka/hesla

13. eduroam coverage Covered buildings: - IT - University Library - faculties’ main buildings General list of university buildings at: http://www.osu.eu/index.php?kategorie=690

14. Dormitories in Hladnov and Vítkovice Users need valid Novell account for login on portal.osu.cz http://cit.osu.cz/index.php?kategorie=34427 http://cit.osu.cz/index.php?kategorie=34427 valid registration - IP address for proper destination /Hladnov, Vitkovice/ on portal.osu.cz PC with OS supporting: 802.1x authorization for Hladnov (Windows XP or 2000 or Vista, Linux) PPTP VPN for Vitkovice (Windows XP or 2000 or Vista, Linux) to pay (150 CZK / 30 days)

15. Dormitories - contacts Student administrators: Hladnov: Ivan Haška, r06184@student.osu.czr06184@student.osu.cz Vítkovice: Jiří Vanžura, d07465@student.osu.czd07465@student.osu.cz Helpdesk: portal@service.osu.cz, site@service.osu.cz, kolejenet@service.osu.czportal@service.osu.czsite@service.osu.cz kolejenet@service.osu.cz CIT network administrator Jiri.Kubina@osu.czJiri.Kubina@osu.cz, phone: 597091144

16. Technicians Support to end users – PC Maintain and service computer classrooms and study rooms Technician for every main building Helpdesk: technici@service.osu.cztechnici@service.osu.cz

17. Technical support contacts Service / ISHelpdesk emailtelephone STAG (Study Agenda) and other IS is@service.osu.cz59709 1147 Accounts, login problemskonta@service.osu.cz59709 1115 Novell services, ID cardsnovell@service.osu.cz59709 1115 Portalportal@service.osu.cz59709 1108 Emailemail@service.osu.cz59709 1147 Moodle e-learningelearning@service.osu.cz59709 1128 Networksite@service.osu.cz59709 1113 Eduroameduroam@service.osu.cz59709 1158 Dormitorieskolejenet@service.osu.cz59709 1144 Technicianstechnici@service.osu.czDepends on building

18. CIT building – Bráfova 5

19. CIT English pages http://cit.osu.eu