2ولو كنت فظا غليظ القلب لانفضوا من حولك فأعفو عنهم واستغفر لهم وشاورهم في الأمر فإذا عزمت فتوكل على الله.
3And by the mercy of Allah you dealt with them gently and had you been sever and harsh harted they would have broken away from about you ; so pass over their faults and ask Allah’s forgiveness for them and consult them in the affairs .Then when you have taken a decision, put your trust in Allah ,certainly, Allah love those who put their trust in him.Chapter 3 verse 159
4What is leadership? Charisma? Qualities? Personalities? Undoing of a leaderInflexibleConvinced of their own infallibilityUnable to changeDoesn’t guarantee effectiveness.Qualities?Personalities?
5What is leadership?The concept of leadership is the direction and guidance, by example, given to others to get quality work done and to achieve objectives.
6What is leadership? Thinking through organization mission Setting Define itEstablishing itSettingGoalsPrioritiesStandards
7What is leadership? Responsibility not rank & privilege Mistakes.Triumphs.Strong associates & subordinates.Create human energies & vision.
8What is leadership? Earn trust. Earn spiritual tranquility. Earn followers.Like him ?Agree ?
9Followers Creation They can generate Confidence frightenedCertainty vacillatingAction hesitantStrength weaknessCourage cowardiceOptimism cynicismConviction that the future will be better
11Effective Leader Who has followers, not necessarily thinker. Who show results, not necessarily popular.Who accept responsibility.Who are highly visible ,sets an example.P.Druker
12Roles Of LeaderPath findingAligningEmpoweringStephen Covey
13Path finding It deals with the larger sense of future. It ties together the value system and vision with the needs of customers and other stakeholders through a strategic plan
14AligningIt ensures that organizational structure, systems, and operational processes all contribute to achieving the mission and vision.The people are also in alignment with the vision.
15Empowering Growing of effective leaders People actively given opportunity to try out their talents & skillsGiven training& study opportunity
16Vital questions What do I want? What needs to be done? What can I do to make a difference?What is the organization mission ?What is the persons performance, values?What are the associates strength?
17“Here lies a man who attracted better people into his service than he was himself” Andrew Carnegie’s Tomb stone
18Mirror Test The person they wanted to The leader greatest temptation Be.Respect.Believe in.The leader greatest temptation“do the popular rather than the right thing”
19“ Our role as leaders is not to catch people doing things wrong, but to create an environment in which people can become heroes.”Newt Hardie,Vice President Quality, Milliken.
20Lao TsuThe very highest leader is barely known by men. Then comes the leader they know and love. Then the leader they fear.Then the leader they despise.The leader who doesn’t trust enough will not be trusted.When actions are performed without unnecessary speechThe people say , “We did it ourselves”
22Leadership Styles Autocratic / Bureaucratic. Diplomatic / Consultative (sells an already made decision).Democratic (ask the group for decision).** Participatory ** The TQM leadership style / Best style.Participatory: Presents the problem and / or the draft decision to staff and receive suggestions, then make the decision based on what is best for the organization.
23Delegation To delegate or not to delegate ? They do it. The one thing they only can do.The one thing that can make a difference.The one thing that will set standards.The one thing they want to be remembered for.They do it.
24Leadership vs. Management ManagersAdminister.Maintain.Focus in structure.Take the short view.Rely on control.LeadersInnovate.Develop.Focus on people.Take the long viewInspire and motivate.
25Leadership vs. Management ManagersAsk you to do the job.Tell how and when.Accept the status quo.Do things right.LeadersMotivate you to do it then help you.Tell what and why.Challenge the status quo.Do the right thing.
26The Quality LEAP Model ASTRAY ULTIMATE Align Empower E F F E T I V E highULTIMATEAlignEmpowerlowE F F E T I V EE F F I C I E N ThighPersevereLeadLOSTlowQUESTINGThe Quality LEAP Model
27The inherent capacity to choose, to develop a new vision for ourselves, to respect our life, to forgive some one, to apologize, to make a promise and then keep it, in any area of life,is, always has been, and always will bea moment of truth for every true leader Stephen Covey