“What is the health of the infrastructure?” “How efficiently are we using the infrastructure? What does it cost?” “How many of those do we have? Need? When?” “Changes compared to the last reporting period?” “What’s the capacity forecast? What should/will it cost?” “What were the exceptions? Do we Care?” “What’s the risk assessment?”
“I know the performance and costs of my infrastructure!” “I know how efficient my IT environment is and can be and what it will cost” “I know what we have, what we need, and when we need it!” “I know what has changed and why from the last period!” “I have a Capacity and Financial Plan!” “I understand the exceptions and their importance!” “I know what my risks to performance are and will be!”
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