1. 1© Copyright 2014 EMC Corporation. All rights reserved. Results Lower operating costs Expect savings of $500K over three years Foundation laid for Software-Defined Data Center Challenge Data growth limitations as capacity and performance planning was not possible; lack of capacity use tracking by service level Manual reporting too time-consuming, providing limited insight No charge-back for different business divisions Transparency Enables Capacity Planning Medical Device Leader chooses EMC ViPR SRM Industry Medical Devices Region Multinational based in Switzerland Managed Environment 2 Data Centers 500TB EMC Storage 1,000+ VMs Solution Tracks FAST pool consumption and predicts when new capacity and additional performance will be needed Introduction of SLAs allows customer to meet performance, availability and cost of SLAs

2. 2© Copyright 2014 EMC Corporation. All rights reserved. Results Optimized storage resources to control costs of rapid data growth Comprehensive management reports available in minutes Challenge Exponential growth is testing and exceeding the limits of customer’s current storage infrastructure capabilities Complicated management and reporting tools provide insufficient and incomplete operational management, monitoring and reporting Adding Control to Rapid Data Growth Leading Dialysis Provider chooses EMC ViPR SRM Industry Healthcare Region North America Managed Environment 3 Data Centers 3PB Storage 1,000+ VMs Solution Simplified management, monitoring and reporting of EMC infrastructure and 3rd party storage solutions Multi-vendor capacity, performance and configuration dashboards Customized reporting for key stakeholders

3. 3© Copyright 2014 EMC Corporation. All rights reserved. Results Improved success of operational decisions during troubleshooting and operational planning IT business office uses comprehensive reporting ability to more effectively manage capacity and demand planning and save on cost Challenge Difficult to analyze infrastructure performance, and time consuming to forecast storage requirements for future growth Existing tools incomplete and difficult to maintain No reliable single tool for storage reporting Data-Driven Decision Making for Storage World’s Largest Pharma Company chooses EMC ViPR SRM Industry Pharmaceuticals Region Multinational based in US Managed Environment Data Centers all over the world Solution Centralized tool for reporting on performance and forecasting capacity and performance growth Provides invaluable tracking data for understanding and auditing changes to the environment

4. 4© Copyright 2014 EMC Corporation. All rights reserved. Results Technicians able to reclaim multiple days a week in productivity due to change management process improvements Executives better understand storage utilization and cost by business Storage team can clearly justify additional storage purchases Challenge Change management process takes at least one full day when array change is performed due to lack of reporting tool that shows all systems (physical and virtual) that will be effected Unable to project storage needs or view utilization by business unit Optimizing Change Management Process Leading Health Services Provider chooses EMC ViPR SRM Industry Healthcare Region US Managed Environment 2 Data Centers 1PB Storage Solution Centralized view of environment shows management exactly what will be impacted from host to storage when changes are made Streamlines change management process and gives them at least a day of their time back every time an array upgrade is needed

5. 5© Copyright 2014 EMC Corporation. All rights reserved. Results Improved management and reporting capabilities have enabled improved cost control and ability to proactively address availability and service levels Lower OPEX Challenge Large, complex storage environment and lack of end-to-end visibility created a barrier to optimize its storage to improve ROI Management struggled with cost control and capacity planning due to lack of transparency and reliable reporting Proactive Storage Management Leading Healthcare Provider chooses EMC ViPR SRM Industry Healthcare Region US Managed Environment 3 Data Centers 10PB Storage Solution Resolved key operational and business challenges for customer by providing dynamic, real-time reporting, capacity utilization and trends, service level compliance and storage service alignment

6. 6© Copyright 2014 EMC Corporation. All rights reserved. Results IT will be able to recoup ~$7M funding per year from chargeback enabled by ViPR SRM Challenge Difficulty identifying server to storage connectivity Unable to provide full visibility to major users of storage in order to do chargeback Chargeback Capability Saves Client $7M Leading Health Plan Provider chooses EMC ViPR SRM Industry Healthcare Region US Managed Environment 5 Data Centers 45PB EMC Storage Solution Provides topology maps that visualize end-to-end infrastructure Instant drill down capability for troubleshooting and analysis Ability to classify hosts by applications and user groups so attached storage can be charged back