2Model e-mail An e-mail usually has the following structure: Salutation BodyComplimentary closeWrite the in the form of a business letter. Keep a formal tone.The three parts are explained on the following slides.
3SALUTATION Subject: Introduction: Make the subject line precise, short and simple.Introduction:Write an appropriate salutation, e.g. Dear Sirs.Introduce yourself and refer to previous correspondence, if any.State the reason(s) why you are writing.
4BODYStructure the contents of your in clearly defined sections.Make sure you address all the issues mentioned in the instructions.Arrange the contents logically.
5COMPLIMENTARY CLOSE End the e-mail appropriately. Write a complimentary close taking the salutation into consideration, e.g. Yours faithfully.