2 Model e-mail An e-mail usually has the following structure: Salutation BodyComplimentary closeWrite the in the form of a business letter. Keep a formal tone.The three parts are explained on the following slides.
3 SALUTATION Subject: Introduction: Make the subject line precise, short and simple.Introduction:Write an appropriate salutation, e.g. Dear Sirs.Introduce yourself and refer to previous correspondence, if any.State the reason(s) why you are writing.
4 BODYStructure the contents of your in clearly defined sections.Make sure you address all the issues mentioned in the instructions.Arrange the contents logically.
5 COMPLIMENTARY CLOSE End the e-mail appropriately. Write a complimentary close taking the salutation into consideration, e.g. Yours faithfully.