商务英语口译教程 Part Two General Business Relations 一般商务往来.

商务英语口译教程 Part Two General Business Relations 一般商务往来

Unit 1 Meeting at the Airport
Part Two Unit 1 Meeting at the Airport This unit includes some general conversations with relation to the business, such as how to pick up the customer at the airport, how to exchange greeting with the customer, and how to make some small talks with the customer on the way to hotel. The learner can learn it according to each situation easily and then can easily handle every situation when it happens.

Part Two Unit 1 Meeting at the Airport Teaching Aims: 1. Knowledge aim: Through the study of this unit, the students will learn how to talk properly and be considerate when meeting foreign guests. 2. Skill aim: Students will be able to make their conversations according to the given situations. Core Skills: 1. Dress and behave oir properly 2. Recognizing and greeting a guest 3. Being warm and considerate

Part Two Unit 1 Meeting at the Airport Background Knowledge In business activities, when foreign customers or partners visit for business, it is more important thing for you to meet the guests at the airport or at the railstation. In order to leave a good impression, Of course, it would be best for a male receptionist to match his suit with a suitable tie, and it would be the first choice for a lady to wear a professional woman's suit when meeting the gusets. As you konw, properly dressing is the first step towards business success. When introducing and greetings, travel topic is always the best choice. It can be used to show your concern for the clients, and can narrow the distance between the two sides. As a receptionist, you should take the initiative to help the customers with baggage. On the way to the hotel, you can introduce some of the scenery along the way, or changes in the city. In this way, silence can/should be avoided. And it also can help the guests learn the city which they are visiting. Anyway, it is the basic courtesy of hospitality.

Part Two Unit 1 Meeting at the Airport 在商务活动中，国外的客户和合作伙伴前来洽谈时，要想给客人留下良好的印象，机场接机是较重要的一步。着装应正式，选择西装、套裙等，展示公司、个人的良好形象，这是迈向生意成功的第一步。在介绍和问候后，可以询问旅途状况来继续话题，以表示对客户的关心，拉近双方的距离。作为接待人员，应主动提出替客户拿行李，使客户感受到你的热情。在去酒店的路上，可以介绍一些沿途的风景、城市的情况或变化，不仅可以避免无话可说的局面，也可加深客人对到访地的了解，同时这也是基本的待客礼节。

Part Two Unit 1 Meeting at the Airport Section One Situational Dialogue Directions: Students must be able to recite these dialogues fluently and understand them. Mr. Wilson, the general manager of the International Trading Corporationand from Canada, and his assistant, Mr. Parker, arrive at the Baiyun Airport. Li Hua, the sales manager of Guangzhou Textiles Corporation, is now at the airport to meet them and send them to the Garden Hotel.

Part Two Unit 1 Meeting at the Airport Dialogue One At the Airport (Li Hua, the sales manager of Guangzhou Textiles Corporation, is now at the airport to meet Mr. Wilson and his assistant, Mr. Parker. ) L: Excuse me; are you Mr. Wilson from the International Trading Corporation? W: Yes, I am. L: How do you do, Mr. Wilson. My name is Li Hua, the sales manager of Guangzhou Textiles Corporation. W: How do you do. Mr. Li. Glad to meet you. L: Glad to meet you, too. W: This is my assistant, Mr. Parker. This is Mr. Li. L: How do you do, Mr. Parker. Nice to meet you. P: How do you do , Mr. Li. Nice to meet you too.

Part Two Unit 1 Meeting at the Airport L: (to Mr. Wilson and Mr. Parker) I came here to take you to your hotel. W&P: Thank you. It is very kind of you to come and meet us at the airport, Mr. Li. L: It's my pleasure. Did you have a good flight? W: No, not very good. I got air sick. L: Do you feel better now? W: Yes, but I feel tired because the flight was long. L: Let’s go and get your checked into the hotel. W: Fine, thanks. L: Let me help you with your luggage. W: Thank you. They are a bit heavy. L: This way, please. My car is waiting outside. W: O.K. Let’s go.

Part Two Unit 1 Meeting at the Airport Dialogue Two On the Way to Hotel (1) (It is on the way to the hotel, and Li Hua is talking with Mr. Wilson and Mr. Parker' about their trips in Guangzhou.) L: Is this your first time to Guangzhou? W: Yes, it is. L: How long are you going to stay in Guangzhou? W: About 5 days. L: Where’s your next stop? W: Hong Kong. L: Will you go there for business or for sightseeing? W: For business. L: Have you ever been there before?

Part Two Unit 1 Meeting at the Airport W: Yes, I’ve been there once last year. L: Do you like China? W: Yes, it’s a nice place. L: Do you smoke? W: No, thanks. I just quit smoking. L: Really? Oh, it’s not easy. I tried many times, but always failed. W: Well, you know, it was very hard at the very beginning after all when I decided to quit. L: Anyway, it is a long way to go.

Part Two Unit 1 Meeting at the Airport Dialogue Three On the Way to Hotel (2) (It is still on the way to the hotel, and Li Hua and Mr. Wilson are talking about the scenery along the road.) W: How far is it to the hotel? L: About a Fifty-minute ride. W: In which hotel will we stay? L: We've reserved two suites for you at the Garden Hotel. It is one of the best hotels in Guangzhou. I hope you'll have a good stay there. W: That's great! Thank you. L: You might take in the view of the outskirts and the city along the way. W: Look, how many newly-built houses are dotted about the fields.

Part Two Unit 1 Meeting at the Airport L: They are farmers’ houses. W: How splendid! And what’s the building over there? L: It's the Pazhou Exhibition Center. It is the largest exhibition center of Asia now. W: It is also very wonderful. L: Guangzhou International Garments Festival is held there every year. W: Maybe I'll attend it next time. L: Great. I can guide you. W： You're so kind. W: This street is so beautiful, lined with trees and flowers. Everything is so fresh and green in your city. L: Yeah. As you know, Guangzhou is named "City of Flowers", as here flowers bloom luxuriantly all the year round.

Part Two Unit 1 Meeting at the Airport W: It is worthy of the name. But the traffic jam in Guangzhou is really heavy. L: You are right. The traffic jam is more serious especially during the rush hour. Here we are. Please get out of the car. W: Oh! It's a wonderful place. L: Let's go to the reception desk first.

Part Two Unit 1 Meeting at the Airport Useful Patterns 1. Words and Phrases 1）textile ['tekstail] n. 纺织品；（-s）纺织业； a. 纺织的 2）assistant [ə'sistənt] n. 助手，助理，助教； a. 助理的，辅助的 3）quit [kwit] v. 停止，放弃；离开，辞(职) 4）reserve [ri'zə:v] /vt. 保留；预订 5）suite n. 套间 6）newly-built adj. 新建的 7）dot [dɔt] vt. 散布于，点缀 8）luxuriantly [lʌg'zju:riəntli] adv. 繁茂地，丰富地 9）traffic jam / ['træfik dʒæm] / n. 交通阻塞 10）sales manager 销售经理 11）air sick 晕机的 12）Guangzhou International Garments Festival 广州国际服装节

Part Two Unit 1 Meeting at the Airport 2. Basic Sentences 1) Excuse me, are you Mr. Wilson from the International Trading Corporation? 请问，你是国际贸易公司得威尔逊先生吗？ 2）My name is Li Hua. I’m from Guangzhou Textile Corporation. I’m here to meet you. 我叫李华，是广州纺织公司的。我是来接您的。 3）Glad to meet you./Nice to meet you. 很高兴认识您。 4）I came here to take you to your hotel. 我是来带您到酒店的。 5）It is very kind of you to come and meet us at the airport. 您能来机场接我们，真是太好了。 6）It's my pleasure. 这是我的荣幸。

Part Two Unit 1 Meeting at the Airport 7） Did you have a good flight? 旅途还顺利吧。 8） I got air sick. 我晕机。 9） Let’s go and get your checked into the hotel. 我们去酒店办理入住手续吧。 10）Let me help you with your luggage. 我帮您拿行李吧。 11）My car is waiting outside. 我的车在外面等。 12）Is this your first time to Guangzhou? 您是不是第一次到广州来？ 13）How long are you going to stay in Guangzhou? 你准备在广州待多久？

Part Two Unit 1 Meeting at the Airport 14）Will you go there for business or for sightseeing? 你去那是做生意呢，还是观光？ 15）We've reserved two suites for you at the Garden Hotel. 我们在花园酒店给你订了两间套房。 16）I hope you'll have a good stay there. 希望您能在这过得愉快。 17）You might take in the view of the outskirts and the city along the way. 您可以看看沿途郊区和城市的风景。 18）Guangzhou is named "City of Flowers", as here flowers bloom luxuriantly all the year round. 广州被誉为“花城”，这里一年四季鲜花盛开。 19）It is worthy of the name. 它的确名副其实。

Part Two Unit 1 Meeting at the Airport Class Work Directions: Translate the following dialogues into English and Practice them with you partner with the useful patterns in the situational dialogues. Dialogue A A: 请问你是来自加拿大Stones 公司的Green先生吗？ B: 是的，我是。 A: 我是天强公司的王先生。我是来接您的。 B: 哦，太好了。谢谢您。 A: 旅途愉快吗？ B: 好极了。 A: 您的手续都办好了吗？ B: 是的。 A: 我已经为您定了一间房，在阳台上可以看见美丽的湖泊。 B: 非常感谢，您想得真周到。 A: 那么，我想我们先去您住的宾馆吧。 B: 好的。

Part Two Unit 1 Meeting at the Airport Dialogue B A: 请问，您是从美国来的史密斯先生吗？ B: 是的，我是大卫.史密斯。 A: 我叫李红，是中国电子公司的。我是到这儿来接您的。 B: 非常感谢。 A: 欢迎您来北京。 B: 谢谢。有机会访问北京我感到很高兴。 A: 我们感到非常荣幸。 B: 恐怕这会给你们那添很多麻烦。 A: 没关系。旅途愉快吧？ B: 是的。一路很顺利。服务很周到。 A: 听您这幺说，我很高兴。我想，这么长的旅途，您一定累了。 B: 是的，有一点。不过我想明天就恢复过来了。 A: 希望您能在这儿过得愉快。 B: 谢谢。我肯定会过得很愉快。 A: 这是您全部的行李吗？ B: 是的，都在这儿了。 A: 我们的车就在那儿，送您去宾馆。 B: 好的。 A: 我们出发前您还有什么事情需要处理吗？ B: 哦，我这就给我夫人打个电话，可以吗？ A: 当然可以。

Part Two Unit 1 Meeting at the Airport Efficiency Transferring Directions: Work in group of four. Two of you are hosts, and two of you are visitors. The visitors just arrived at the airport, and the hosts need to greet and welcome them. Host 1—You know Visitor 2. Host 2—This is the first time that you have met either of the visitors. Victor 1—This is the first time that you have met either of the hosts. Victor 2—You know Host 1.

Part Two Unit 1 Meeting at the Airport Go through the following steps with the hosts initiating the contact and the visitors responding appropriately. When you have finished, change the roles. Welcome the visitors Greet the visitors you know. Allow the visitor you know to introduce his/her colleague to you. Introduce your colleague. Ask about the visitors’ trip. Help the visitors with their luggage. Show the visitors the way to parking lot. Make some small talks

Part Two Unit 1 Meeting at the Airport Look at the following topics you might talk about on the way to the hotel. ◇ weather ◇ trips ◇ business ◇ sport ◇ drink ◇ family and children ◇ current events ◇ fashion ◇ food ◇ art ◇ hobbies and interests ◇ holidays ◇ local customs ◇ TV programs ◇ movies ◇ music

Part Two Unit 1 Meeting at the Airport Show Time Directions: Make a conversation with your partner and show to the class according to the given material above. Pay attention to your tone, eye contact, gesture and your body language.

Part Two Unit 1 Meeting at the Airport Additional Exercises Ⅰ Make sentences according to the examples. 1) Excuse me, but are you Mr. Wilson from Canada? A. 对不起，请问您是英国来的Alexandra小姐吗？ B. 对不起，您是微软公司的史密斯先生吗？ 2) My name is Li Hua, the sales manager of Guangzhou Textiles Corporation. A. 我是王兰，Exxon公司的售后服务部经理。 B. 我是张珊，青岛纺织进出口公司的秘书。 3) It is very kind of you to come and meet me at the airport, Mr. Li. A. 非常感谢您帮我拿行李。 B. 非常感谢您帮我叫了一部出租车。

Part Two Unit 1 Meeting at the Airport Ⅱ Sentence Interpretation 1）假如我没弄错的话，你是新西兰来的Smith先生吧。 2）我帮你拿行李吧。 3）你上次来北京是什么时间？ 4）机场离我们公司开车大约需一个半钟。 5）希望您能在这里过得很愉快。

Part Two Unit 1 Meeting at the Airport III. Role Play A: You are an interpreter who accompanies Mr. Zhang, the sales manager of Dalian Light Industrial Product Import & Export Corporation. You are to meet Mr. Anderson from the Harvard Industry Corp. at the airport. You are to greet the guest and introduce yourself and Mr. Zhang. You also need to arrange for the transportation and take the guest to the hotel. B. You are from Tianjin Food Import & Export Corporation and meet Mr. Smith from the Harvard Industrial Corp at the airport. This is his first visit to China. You can ask Mr. Smith about the journey and accompany him to the hotel. On the way to the hotel, you and Mr. Smith talk about the weather first and then the development of Tianjin in recent years. You can talk about a lot of things to keep the conversation going.

Part Two Unit 1 Meeting at the Airport Section Two Situational Interpretation Directions：In this section, students are expected to read the manuscripts carefully and interpret them. Task 1 Directions: Read the following manuscript carefully, and try to interpret it into English. 亲爱的新同学们，经过高中3年的努力学习，你们终于跨入了北京大学。在这里，我谨代表全体教师向你们表示欢迎，并给你们一些建议。首先，学如逆水行舟，不进则退。你们要永不懈怠，永不放弃你们的学习。学海无涯，需要你们努力地探索。没有人会改变你，除了你自己。

Part Two Unit 1 Meeting at the Airport 第二，在大学生活里，你们应该培养良好的习惯。你们远离父母，你们当中有些人可能会逐渐迷恋上吸烟，酗酒或网游。因此，这正是要我们把握好并照顾好自己的时候。在大学里，最重要的事情之一，就是学习如何与人相处，这将直接影响到你们未来的人际关系。第三，每个人都有机会以不同的方式度过你的大学生活。从现在起，你们会有足够的时间去学习和娱乐。在这里，你们完全享有实现目标，使你们梦想成真的自由。第四，无论多忙，特别是在学期初，切记不要忽略你们的父母。一个电话或一封信都会令他们放心，也便于他们能够把自己的事情处理得更好。你们爱自己的父母，不是吗？最后，我代表你们未来的教师和朋友，希望你们能在就这可爱的校园里，享受你们的大学生活。

Part Two Unit 1 Meeting at the Airport Notes: 1. 代表 represent; on behalf of 2. 学如逆水行舟，不进则退 Study is like sailing against the current; either you keep forging ahead or you keep falling behind. 3. 学海无涯 it's never too old to learn 4. 培养良好的习惯 develop a good habit 5. 迷恋 be addicted to; be fixated on; be attached to; be infatuated with; 6. 与人相处 get along with... 7. 享受生活 enjoy one's life

Part Two Unit 1 Meeting at the Airport Task 2 Directions: Read the following manuscript carefully, and do the exercises. Trying One Topic after Another In talking to a person you have just met and about whom you know nothing, the best approach is to try one topic after another, usually not by asking questions that can be answered "yes" or "no" but by asking his advice or opinion. From his answer, hopefully you can carry on a conversation. Don't be afraid of a period of silence. Think before you speak. It's sometimes difficult to know whether it's appropriate to chat with the visitor. Some people are friendly and will engage you in an interesting and detailed conversation. Others like to chat a bit about the weather. A few will tell you their life stories. Some just prefer to be left alone. Whatever the situation, take your cue from the visitor.

Part Two Unit 1 Meeting at the Airport Make an attempt to open a conversation with a question such as "How was your flight?" and if he answers "OK" or "Fine", you may want to drop it there unless he picks it up again. If , however, he gives you a detailed answer full of stories, that's an indicator he's open to conversation. Even if his answer is short but unconventional such as "Rotten" to the question of how his flight was, he's left you an opening to ask "why" or "That's too bad. Did you have has bad weather?". If he makes a comment about the rain, you might say something about the weather in general, but don't go into a lengthy monologue about your problems getting to work in the downpour that morning. You will leave the visitor with the impression that you are an interesting and interested person and, just as important, a good listener when you don't monopolize the conversation out of panic that nothing will be said if you don't carry the conversation ball all by yourself.

Part Two Unit 1 Meeting at the Airport If you find the visitor's opinion totally unacceptable, try to change the subject as soon as possible. If that doesn't work, excuse yourself from the conversation, particularly if you care intensely about the subject and might become emotional in your response. Certainly，stop talking as soon as the visitor appears to be growing tired of it or seems to want to be quiet. Don't take a visitor's falling interest in chatting with you as a personal rejection. They should be given the opportunity to be comfortable.

Part Two Unit 1 Meeting at the Airport Exercises 1. Work in groups, and try to interpret the manuscript into Chinese. 2. Translate the following words and phrases into Chinese. 1) carry on ______________ 2) engage sb in conversation ______________ 3) take one's cue from sb ______________ 4) indicator ______________ 5) lengthy ______________ 6) monologue ______________ 7) monopolize ______________ 8) intensely ______________

Let's Practice & Check the Answer

Part Two Unit 1 Meeting at the Airport Suggested Answers for Teaching Reference Section One Situational Dialogue Class Work Dialogue A A: Are you Mr. Green from Canada Stones Company? B: Yes, I am. A: I am Wang of Tian Qiang Company. I am here to meet you. B: Oh, it’s so kind of you. Thank you. A: Did you have a nice trip? B: Just perfect. A: Are you through with the customs formalities? B: Yes. A: I have reserved you a room with a balcony over-looking a beautiful lake. B: Thank you very much. It’s very considerate of you. A: Well, I think we’ll go to your hotel first. B: OK!

Part Two Unit 1 Meeting at the Airport Dialogue B A: Excuse me; are you Mr. Smith from the US? B: Yes. I’m David Smith. A: My name is Li Hong. I’m from China Electronics Ltd. I’m here to meet. B: Thank you very much. A: Welcome to Beijing. B: Thank you. It’s pleasure to have an opportunity to visit Beijing. A: The pleasure’s all ours. B: I’m afraid this must be a lot of trouble for you. A: No, no trouble at all. Did you have a nice flight?

Part Two Unit 1 Meeting at the Airport B: Yes. The flight was smooth. The service was good. A: I’m glad to hear that. I think you must be tired after such a long trip. B: Yes, a little bit. But I think I’ll be all right tomorrow. A: I hope you’ll have a pleasant stay here. B: Thank you. I’m sure I will. A: Is this all your baggage? B: Yes, it’s all here. A: We have a car over there to take you to your hotel. B: That’s fine. A: Right now, is there anything you would like to do before we set off? B: Well, I’d just like to make a quick call to my wife, if that’s all right. A: Yes, of course.

Part Two Unit 1 Meeting at the Airport Additional Exercises Ⅰ. Make sentences according to the examples. 1) Excuse me, but are you Mr. Wilson from Canada? A. Excuse me, but are you Miss Alexandra from Britain? B. Excuse me, but are you Mr. Smith from Microsoft Company? 2) My name is Li Hua, the sales manager of Guangzhou Textiles Corporation. A. My name is Wang Lan, the after-sales service manager of Exxon Company. B. My name is Zhang Shan, the secretary of Qingdao Textiles Import & Export Corporation. 3) It is very kind of you to come and meet me at the airport, Mr. Li. A. It is very kind of you to help me with my luggage B. It is very kind of you to call a taxi for me.

Part Two Unit 1 Meeting at the Airport Ⅱ. Sentence Interpretation 1）If I am not mistaken, you are Mr. Smith from New Zealand. 2）Let me help you with your luggage. 3）When did you come to Beijing last time? 4）It's about one and half hours to drive from the airport to our company. 5）I hope you will have a good stay here.

Part Two Unit 1 Meeting at the Airport Section Two Situational Interpretation Task 1 Dear New Students, After three years’ struggle on study in high school, you are qualified to enter our Beijing University. Here I represent all the teachers to welcome you and give you some advice. Firstly, Study is like sailing against the current; either you keep forging ahead or you keep falling behind. You should never delay or give up your study. It's never too old to learn, and you have to study positively. No one will change you except yourself.

Part Two Unit 1 Meeting at the Airport Secondly, you should develop good habits in your college life. Now you are far away from your parents and some of you may be gradually addicted to smoking, overdrinking or the Internet games. So it’s time for us to make a good control and take good care of ourselves. In university, one of the most important things that you should learn is how to get along well with others, which would directly influence your interpersonal relationship in the future. Thirdly, everyone has the chance to spend your college life in a different way. From now on, you will have enough time to study and to play. Here you are absolutely free to achieve your goals, and make your dream come true.

Part Two Unit 1 Meeting at the Airport Fourthly, you should never neglect your parents no matter how busy you are, especially at the beginning of the semester. A telephone or a letter will set their minds at rest, and then they can deal with their own things better. You love your parents, don’t you? Finally, On behalf of your future teachers and friends, I hope all of you will enjoy your life on this lovely campus.

Part Two Unit 1 Meeting at the Airport Task Exercise 1 不断尝试新话题跟一个刚见面并且对其一无所知的人交谈，最好的办法是不断尝试新话题。一般来说，不要问一些可以用“是”或“否”来回答的问题，而是征求他的建议或意见，从他的回答中，你也许可以把谈话继续下去。不要怕冷场。要三思而后说。有时很难弄清楚与来访者闲聊是否合适。有些人很友好，愿意与你进行有趣和深入的交谈。另一些人喜欢谈一谈天气情况。少数人会告诉你他们生活中的轶闻趣事。而有些人宁愿独自呆着。不管在什么情形下，你应该从来访者那里找到暗示。

Part Two Unit 1 Meeting at the Airport 试着用“你的飞行怎么样？”这样的问题来开始谈话，如果他的回答“还行”或“很好”，你就要放弃这个话题，除非他再提起它。但是，如果他给你一个详细的回答，包括很多具体经过，这是他愿意谈话的表示。即使他的回答很简短，用不太平常的“糟透了”来形容他的飞行，他还是让你可以接着再问“为什么？”或“太糟了，你碰上坏天气了吧？”如果他谈到下雨，你也可以一般性地谈论天气，但不要一个人讲一大通你自己那天早上上班时淋雨的经过。不要垄断整个谈话，不要以为自己不承担起交谈的责任就会冷场。这样你就会给对方留下印象，你是一个有趣而且对别人也感兴趣的人，此外，你还是一个好听众，这一点同样重要。

Part Two Unit 1 Meeting at the Airport 如果你发现来访者的观点完全不能接受，就试着尽快改变话题。如果还不凑效，就退出这场谈话，特别是当你对所谈的话题非常敏感，你的反应可能变得情绪化的时候更应如此。当然，一旦来访者表现车厌倦或似乎想安静独处，你就应该立即停止谈话。不要把来访者对闲聊兴趣的减低看做是对你个人的拒绝。应该给他们机会让他们感到舒坦。

Part Two Unit 1 Meeting at the Airport Exercise 2 1. carry on 继续，进行 2. engage sb in conversation 使某人参加谈话 3. take one‘s cue from sb 从某人得到线索 4. indicator 指示者，指示物 5. lengthy 很长的，冗长的 6. monologue 滔滔不绝的话 7. monopolize 垄断 8. intensely 激烈地；热切地

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商务英语口译教程 Part Two General Business Relations 一般商务往来.

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