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Copyright © Glencoe/McGraw-Hill Slide 1 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility.

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Presentation on theme: "Copyright © Glencoe/McGraw-Hill Slide 1 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility."— Presentation transcript:

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2 Copyright © Glencoe/McGraw-Hill Slide 1 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority In this section: Within an organization, managers have authority to direct workers. This section discusses : Maintaining Authority Enforcing the Unit of Command Principle Why Delegate? Learning to Delegate Resistance to Delegating

3 Copyright © Glencoe/McGraw-Hill Slide 2 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority What You’ll Learn Three benefits of delegating. Five reasons some managers are reluctant to delegate. How managers delegate effectively.

4 Copyright © Glencoe/McGraw-Hill Slide 3 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority Why It’s Important Managers cannot and should not make all decisions themselves.

5 Copyright © Glencoe/McGraw-Hill Slide 4 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority Key Terms delegate subordinate unity of command span of management accountability

6 Copyright © Glencoe/McGraw-Hill Slide 5 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority Maintaining Authority Enforcing the Unity of Command Principle Establishing an Appropriate Span of Management Giving Subordinates the Authority to Make Decisions Ensuring Accountability Managers can maintain authority by delegating some of their authority and responsibility by:

7 Copyright © Glencoe/McGraw-Hill Slide 6 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority The Unity of Command Principle Employees should have only one immediate supervisor. Confusion is likely to result when a worker has to report to two people at the same time.

8 Copyright © Glencoe/McGraw-Hill Slide 7 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority Establishing an Appropriate Span of Management The span of management, or span of control, defines the number of subordinates a manager can effectively control. The factors that determine how many subordinates a manager can handle include: the complexity of the jobs subordinates perform the quality of the people who fill the positions the ability of the manager

9 Copyright © Glencoe/McGraw-Hill Slide 8 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority

10 Copyright © Glencoe/McGraw-Hill Slide 9 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority Fig 2-1 Why Delegate? Some tasks are too time-consuming to handle alone. Some tasks are too routine to warrant a manager’s attention. Some tasks may require special skills that a manager may not possess.

11 Copyright © Glencoe/McGraw-Hill Slide 10 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority Learning to Delegate In order to delegate, managers need to: identify which tasks can be delegated. analyze how they spend their time. look for tasks that can be handled by subordinates determine which subordinates can best handle the task. make sure that the subordinate to whom they delegate understands and accepts responsibility for the task he or she is being given.

12 Copyright © Glencoe/McGraw-Hill Slide 11 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority

13 Copyright © Glencoe/McGraw-Hill Slide 12 of 12 BUSINESS MANAGEMENT Real-World Applications & Connections GLENCOE Section 12.2 Delegating Responsibility and Authority Fact and Idea Review 1.What is the unity of command principle? 2.Name three factors that control the number of subordinates that a manager can handle 3.Give three reasons why it is important for managers to delegate. 4.Explain the process by which managers determine which tasks to delegate.


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