2. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Telephone Bomb Threats Advice to Businesses and the Public

3. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Contents Telephone Bomb Threats Bomb Threat Checklist

4. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Handling bomb threats Most bomb threats are made over the phone. The overwhelming majority are hoaxes, often the work of malicious pranksters, although Irish republican terrorists have also made hoax calls. To date Al Qaida and its associated networks have not issued bomb threats. Any bomb threat is a crime and, no matter how ridiculous or unconvincing, should be reported to the police. Telephoned bomb threats are frequently inaccurate with regard to where and when a bomb might explode, and staff receiving a bomb threat may not always be those trained and prepared for it. But although they may be unable to assess a threat's accuracy or origin, their impressions of the caller could be important.. Receiving such a threat may be the closest that many people ever come to acts of terrorism, so be prepared for affected staff to be temporarily in a state of shock. Affected individuals may need counselling or other support. Ensure that all staff who could conceivably receive a bomb threat are trained in handling procedures - or at least have ready access to instructions. This applies particularly to public transport organisations, courts, banks, hotels, hospitals, news agencies, voluntary organisations and those offering any sort of emergency service. Switchboard operators should be familiar with procedures and rehearse them regularly.

5. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Telephone Bomb Threats 2/3 of PIRA bomb threats were hoaxes 3/4 of dissident bomb threats are hoaxes Location and time cannot be taken as accurate e.g. Omagh Codeword's can be hidden in the message IRT do plant bombs without any warning

6. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Possible Targets Railway Stations / Lines Airports Race Courses Sporting venues (other) Roads Public Houses Bridges Iconic & Crowded Places

7. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Recipients Samaritans Television Media Companies Hospitals Newspaper Groups Hotels Local Authorities

8. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Organiser Response Accurately record all details Use recommended checklist Immediately inform Police -999 Inform Security Co-ordinator Effective search / security regime Search or Evacuate?

9. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND

10. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND HOW CAN PUBLIC HELP? Obtain from the caller: The time the original call was received Has the recipient / telephonist attempted caller ID and with what result Preserve any exhibits, tapes, notes etc

11. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Draw up, ideally with advice from your local police Counter Terrorism Security Adviser (CTSA), a clear and accessible list of actions to take on receipt of a call. Stay calm and listen Obtain as much information as possible - try to get the caller to be precise about the location and timing of the alleged bomb and try to establish whom they represent. If possible, keep the caller talking Ensure that any recording facility is switched on Handling Bomb Threats

12. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND When the caller rings off, dial 1471 (if that facility operates and you have no automatic number display) to see if you can get their number Immediately tell the designated Security Co-ordinator. It is their responsibility to decide on the best course of action and who should notify the police. If you cannot get hold of anyone, and even if you think the call is a hoax, inform the police directly. Give them your impressions of the caller as well as an exact account of what was said If you have not been able to record the call, make notes for the security staff or police. Do not leave your post - unless ordered to evacuate - until the police or security arrive. Handling Bomb Threats

13. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND A printable copy of a Bomb Threat Checklist can be found at www.cpni.gov.uk

14. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Advice to Public on Finding Suspect Device DO CALL POLICE AT THE EARLIEST OPPORTUNITY DON'T PUT YOURSELF IN DANGER DO BE CONFIDENT DON'T TOUCH IT DO ACT PROMPTLY MINUTES SAVED COULD BE LIVES SAVED

15. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND QUESTIONS

16. TOTAL POLICING SO20 COUNTER TERRORISM PROTECTIVE SECURITY COMMAND Freedom of Information Act Protective Marking: None Publication Scheme Y/N: Yes Title: Telephone Bomb Threats Advice to Businesses and the Public Summary: As above Branch / OCU: SO20 Counter Terrorism Protective Security Command Date created: 28/09/2010 Review date: 27/03/2011 Version:1 Author: KS & DC, SO20 CTPSC