3. BOMB WARNING PROCEDURE By Col. S D Tandon

4. BOMB WARNING PROCEDURE 01. GENERAL 01. GENERAL 02. ACTIONS BEFORE BOMB THREAT 02. ACTIONS BEFORE BOMB THREAT 03. ACTIONS AFTER BOMB THREAT-COURSE OF ACTION 03. ACTIONS AFTER BOMB THREAT-COURSE OF ACTION a) SEARCH BEFORE MOVEMENT OF PERSONNEL a) SEARCH BEFORE MOVEMENT OF PERSONNEL b) MOVEMENT OF PERSONNEL BEFORE SEARCH b) MOVEMENT OF PERSONNEL BEFORE SEARCH 04. FACTS TO BE COLLECTED 04. FACTS TO BE COLLECTED 05. PAY PARTICULAR ATTENTION TO 05. PAY PARTICULAR ATTENTION TO 06. ACTION TO BE TAKEN 06. ACTION TO BE TAKEN 07. LOOKING FOR THE OBJECT 07. LOOKING FOR THE OBJECT 08. CHECK LIST 08. CHECK LIST 09. SUMMARY 09. SUMMARY

5. ACTIONS BEFORE BOMB THREAT a) LIASE WITH NEAREST BOMB DISPOSAL UNIT b) STRICT INSPECTION OF PACKAGES & MATERIALS BROUGHT IN MATERIALS BROUGHT IN c) TIGHTEN ACCESS CONTROL SYSTEM d) PHYSICAL INSPECTION OF BUILDING e) TRAIN TELE OPERATORS TO HANDLE THREAT CALLS CALLS f) NOMINATE FLOOR MONITORS g) PREPARE EVACUATION PLANS h) REHEARSE AND PRACTICE EVACUATION i) SELECT ASSY AREA j) MAKE A DISTINCT ALARM SYSTEM j) MAKE A DISTINCT ALARM SYSTEM

6. ACTIONS AFTER THE BOMB THREAT-COURSE OF ACTION a) SEARCH BEFORE MOVEMENT OF PERSONNEL i) A HIGH INCIDENCE OF HOAX i) A HIGH INCIDENCE OF HOAX ii) EFFECTIVE SECURITY ARRANGEMENTS ii) EFFECTIVE SECURITY ARRANGEMENTS EXIST EXIST iii) IMPRECISE / INCORRECT DETAILS iii) IMPRECISE / INCORRECT DETAILS iv) CALLER SOUNDING, INTOXICATED, VERY YOUNG, CALLING OUT OF FUN iv) CALLER SOUNDING, INTOXICATED, VERY YOUNG, CALLING OUT OF FUN v) GENERAL THREAT IS LOW v) GENERAL THREAT IS LOW b) MOVEMENT OF PERSONNEL BEFORE SEARCH i) WARNING / INFORMATION IS PRECISE i) WARNING / INFORMATION IS PRECISE (LOC, DESCRIPTION, TIME, MOTIVE) ii) THREAT OF VIOLENT ACTION IS HIGH ii) THREAT OF VIOLENT ACTION IS HIGH

7. FACTS TO BE COLLECTED FROM CALLER

8. è UNITS OR BUILDING INVOLVED è NATURE OF THREAT è TIME OF THREAT è THREAT COMES FROM & WHY è WHERE IS IT PLACED è WHAT IT LOOKS LIKE è TIME TO EXPLODE

9. PAY ATTENTION TO CALLER. FOLLOWING IS USEFUL è VOICE CHARACTERISTIC è TONE - NORMAL OR OTHERWISE è DID IT SOUND CLEAR OR MUFFLED è WAS IT HIGH PITCHED, SHUTTRING, NERVOUS è WAS IT SLURRED TO INDICATE DRUNK è WAS IT HURRIED SPEECH, WITH EXCITEMENT è CULTURED VOICE, ANY PRONOUNCED ACCENT, REPEATED WORDS LIKE, YOU KNOW, REPEATED WORDS LIKE, YOU KNOW, YOU FOLLOW ME, UNDERSTAND. YOU FOLLOW ME, UNDERSTAND. è TRY & ESTABLISH SEX & AGE OF CALLER è CALLER DISPLAYING KNOWLEDGE OF UNIT OR ESTABLISHMENT ESTABLISHMENT è WHETHER DIRECT CALL OR OPERATOR CONNECTED, COULD OPERATOR HELP TO IDENTIFY. COULD OPERATOR HELP TO IDENTIFY. (OPERATORS SHOULD BE TRAINED TO USE TAPE- (OPERATORS SHOULD BE TRAINED TO USE TAPE- RECORDER) RECORDER)

10. ACTION TO BE TAKEN è KEEP VERBATIM RECORD OF CONVERSATION è TRY OBTAIN NAME, ADDRESS AND TELEPHONE NUMBER OF CALLER. NUMBER OF CALLER. è TRY TO KEEP CALLER TALKING è ASK TELEPHONE EXCHANGE TO TRACE CALL è COMPLY WITH REQUEST OF CALLER TO CONNECT FURTHER FURTHER è INFORM SECURITY

11. CHECK LIST CHECK LIST 1. QUESTIONS TO BE ASKED : 1. QUESTIONS TO BE ASKED : a) WHO ARE YOU ? a) WHO ARE YOU ? b) WHERE ARE YOU CALLING FROM ? b) WHERE ARE YOU CALLING FROM ? c) WHERE IS THE BOMB ? c) WHERE IS THE BOMB ? d) WHAT DOES IT LOOK LIKE ? d) WHAT DOES IT LOOK LIKE ? e) WHY DID YOU PLACE IT ? e) WHY DID YOU PLACE IT ? f) WHN WILL IT EXPLODE ? f) WHN WILL IT EXPLODE ? 2. DATE & TIME OF RECEIVING THE 2. DATE & TIME OF RECEIVING THE WARNING : WARNING : 3. EXACT WORDINGS OF THE THREAT : 3. EXACT WORDINGS OF THE THREAT : ……………………………………………………... ……………………………………………………... ……………………………………………………… ………………………………………………………

12. 4. CALLERS IDENTIFYING CHARACERISTICS : a) SEX ……………………. b) AGE ……………………. c) ACCENT ………………. d) VOICE ( LOUD, SOFT ETC.) ……………….. e) DICTION ( GOOD, NASAL, ETC. ) ………………… f) SPEACH ( SLOW, FAST ETC. ) ………………………. g) MANNER ( CALM, EMOTIONAL, ABUSIVE ETC.)……………. h) BACKGROUND NOISES ( ROAD TRAFFIC, MUSIC ETC. ) ………....................... I) ANY ONE PROMPTING FROM BEHIND …………………………… 5. WAS THE VOICE FAMILIAR ? 6. FULL DETAILS OF PERSONS RPORTING :

13. LOOKING FOR THE OBJECT - SEARCH FOLLOWING

14. è ELEVATOR SHAFT ACCESS POINTS è CEILING AREAS è REST ROOMS è ACCESS DOORS è PLUMBING OR ELECTRICAL FIXTURES è TOILET AREAS è STAIRWELL è BOILER AND AIR-CONDITIONING PLANT ROOM è MAIN SWITCHES AND VALVES è INDOOR TRASH RECEPTICLES è RECORD ROOMS è MAIL ROOM è FIRE-HOSE RACK è CAR PARKING AREAS è RECEPTION LOUNGE è PANTRY AREA è SUSPICIOUS EMPTY VEHICLES IN THE AREA

15. WHAT TO DO ? è IF SUSPICIOUS OBJECT IS DISCOVERED è IT MUST NOT BE MOVED OR TOUCHED

16. IF THE PRESENCE OF THE OBJECT REMAINS UNEXPLAINED TAKE FOLLOWING ACTIONS :- è è AUTHORISED PERSON TO ORDER EVACUATION (BE NOMINATED BEFORE HAND) è è CORDON AREA THROUGH VOLUNTEERS è è AN INCIDENT CONTROL POINT IS TO BE ESTABLISHED (ICP) è è INFORM SECURITY / LOCAL POLICE è è MANAGEMENT TO BE KEPT INFORMED è è FIRE BRIGADE, AMBULANCE ALERTED è è ENTRY & EXIT SEALED è è DO NOT OBSTRUCT EMERGENCY SERVICES è è CALL BOMB DISPOSAL UNIT è è CLEARANCE OF BUILDING UNDER FLOOR MONITORS è è DISTINCT ALARM SYSTEM FOR EVACUATION

17. ASSEMBLY AREA è 100 TO 200 FEETS AWAY è OPEN AREA, AWAY FROM LARGE GLASS PLATES & WINDOWS GLASS PLATES & WINDOWS è AVOID PARKING AREA è PROCEDURE FOR CONTROL & CHECKING OF PERSONS CHECKING OF PERSONS è DO NOT INFORM ASSEMBLY AREA IN ADVANCE ADVANCE

18. ACTION BY EMPLOYEES

19. è PLACE SAND BAGS AROUND THE OBJECT è SECURE CLASSIFIED & VALUABLE DOCUMENTS è A QUICK VISUAL SEARCH FOR SUSPECTED PACKAGES PACKAGES è OPEN WINDOWS & DOORS WHERE POSSIBLE è LEAVE FOR ASSEMBLY AREA, CARRY PERSONAL BELONGINGS BELONGINGS è DO NOT RE ENTER BUILDING è DO NOT USE ELEVATORS, KEEP THEM AT GROUND LEVEL WITH SUPPLY CUT OFF GROUND LEVEL WITH SUPPLY CUT OFF è DO NOT SWITCH ON / OFF ELECTRIC SWITCHES

20. S U M M A R Y 1. TAKE BOMB THREAT CALL SERIOUSLY 2. CERTAIN ACTIONS MUST BE TAKEN BEFORE THE THREAT CALL 3. FLOOR WISE EVACUATION PLAN BE MADE AND REHEARESED INCLUDING EVACUATION OF PATIENTS 4. PARTICULAR ATTENTION BE PAID TO CALLER, CHECK LIST KEPT READY 5. FLOOR MASTERS TO CONTROL SITUTATION