1. Tivoli Storage Manager v. 4.1 Sales Presentation

2. New Dynamics in Todays Business World Challenges and Opportunities for IT How Integrated Storage Management Can Help Tivolis Information Integrity Initiative Why Tivoli? Discussion

3. New Dynamics in Todays Business World Technology adoption has reached an all-time high, building heterogeneous islands of information that must be connected across a complex Information Grid Laptop Palmtop PDA Cell Phone Pager

4. Focus on Return on Information TM 0 5 10 15 20 25 30 35 40 45 $B Traditional BusinessesNet Generation Assets Market Cap Fixed Asset Intensive Information Asset Intensive

5. Impact of e-business on the Bottom Line $1.07 $0.54 $0.27 $0.02$0.01 $0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20 BranchTelephone ATM PC BankingInternet Retail Banking: Cost/Transaction per Delivery Channel Transactions / Data Volume

6. Implications for our Customers Data Explosion Revolutionizing Scalability Needs –Traditional backup/restore techniques alone are no longer viable Increasing reliance on Mobile Computing –Network infrastructure does not support bandwidth requirements Relentless Technology Refresh –Creates unnecessary business disruption The Unspeakable D-word –Downtime is simply unacceptable

7. The Information Grid Must Manage Both Information and the Grid Total Lifecycle management of data storage resources –New servers, storage, and networks Total Lifecycle management of data assets –Creation, placement, quality-of-service, recovery, expiration

8. Storage at the Helm Stored information is now growing at 8-fold per year, largely driven by e-business initiatives More storage sold in 1999 than all prior years combined Storage prices falling at rates that exceed 35% per year For the first time, companies are spending more time and money on managing data, instead of storing it 40% of corporate assets still reside on S/390 - waiting to be unleashed!

9. The Challenges: Build manageable, available data infrastructure and recovery plans Leverage the rapid introduction of new technologies Control growth effectively Backup and archive within specified windows Restore lightning fast Build consistency across heterogeneous environment Challenges and Opportunities for IT

10. The Opportunities: How can I use storage and integrated storage management to spur incremental growth? How can online technologies help me reduce costs? How can users do more for themselves? How can I leverage the power of the Internet into revenue and market share? How can I build best practices throughout the organization? Challenges and Opportunities for IT

11. Integrated Storage Management Helps Integrated Storage Management is: Centralized administration Monitoring Reporting Protection Puts key information at your fingertips by: Making more efficient use of storage Reducing Total Cost of Ownership by standardization and simplification Eliminating disparate point solutions across heterogeneous environments Supporting incremental growth through business application support

12. The Tivoli Storage Management Initiative provides an end-to-end management solution with proven methodologies to help customers link storage management policies with key business practices, to enable them to use information to DRIVE business, rather than simply support it. The Tivoli Information Integrity Initiative

13. Architectural Foundations Business Policies control storage management Integrated but separable design Open Standards in everything we do Scalable solutions from bytes to files to volumes to applications from PDAs to Mainframes from departmental to enterprise Integration Points for partner products extendable via documented interfaces Integral part of Enterprise Systems Management

14. Storage Elements (disk, tape, optical, robotics...) Common Services SAN Fabric Elements (switch, hub, bridge) CopyServIcesCopyServIces SAN Manager Element Managers Disk Manager Removable Media Manager Storage Resource Manager Local File SystemDatabase File ApplicationsDatabase Applications Applications ApplicationDataResourceNetworkElement StorageAutomatIonStorageAutomatIon SAN Data Manager IFS BackupServIcesBackupServIces Architecture for Total Storage Management

15. Tivoli Storage Management Solutions Data Infrastructure Data Infrastructure Storage Network Management Storage Network Management Enterprise Storage Mgmt. Enterprise Storage Mgmt. Tivoli Storage Manager Tivoli Data Protection for applications Tivoli Space Manager Tivoli Disaster Recovery Manager Tivoli Storage Network Manager Tivoli SANergy Tivoli Open System-managed Storage Tivoli Decision Support for Storage Management Analysis Tivoli Storage Resource Manager Storage Resource Mgmt. Storage Resource Mgmt.

16. Tivoli Storage Management Solutions Tivoli Storage Management Enterprise Protection Application Protection SAN Management Workgroup Protection Change Management Asset Management Operations Management Problem Management Security Management IT Service Level Management E-Business Management Pervasive Management Tivoli Enterprise

17. Supports 8 different server platforms: Windows, AIX, SUN Solaris, HP-UX, MVS, VM, OS/390, and OS/400 Protects 27 of the most popular platforms as clients: Apple, Digital, HP, IBM, Microsoft, NCR, Silicon Graphics, SUN Microsystems and more Integrates fully with hundreds of storage devices, as well as LAN, WAN and emerging SAN infrastructures Provides online backups of all major groupware, Enterprise Resource Planning applications, and database products Allows access from any location via centralized management from a browser-based interface Tivoli Storage Manager

18. Delivers central administration capabilities for improved production and lower Total Cost of Ownership Helps organizations proactively manage, report on, and analyze customers business environments Manages IT resources and business information growth, giving users access to virtually unlimited storage without the costs of adding additional disk Makes more efficient use of storage devices, helping you more cost-effectively manage storage growth and secondary storage costs Tivoli Storage Manager

19. New Features for V4.1

20. Subfile backup DES 56-Bit Encryption Fully Integrated with Tivoli Storage Manager Platforms All V4.1 servers V4.1 Windows 95/98, NT4, W2K clients Encryption Adaptive Sub-File Backup Technology

21. Host - NTHost - LinuxHost - AIXHost - SunHost - HPHost - OS/390Host - AS/400Host - True64other Local Area Network Disk Subsystem - IBM Switch - McData Bridge - SAN data Gateway, Crossroads Tape Subsystem - STK Switch - BrocadeSwitch - VixelSwitch - Ancor Tape Subsystem - IBM Array - Clariion Disk Subsystem - EMC Disk Subsystem - HDS JBOD - Dell Array - Compaq Storage Area Network New Features for V4.1

22. Extend Your Corporate Reach Tivoli offers unique solutions for: E-business environments: Online non-disruptive backups keep business systems available 24x7xforever Mobile environments: Our new Adaptive Differencing technology allows mobile workforces to backup in a fraction of the time Storage Area Network environments: Our new LAN-free data movement capability shifts backup and recovery traffic from the front-end network to the SAN, delivering dramatic reductions in backup and recovery times while restoring bandwidth and response time to central applications online

23. Adaptive Database Mapping Manages backups intelligently, resulting in lightning fast restores Disaster Recovery Management Database tracks critical information and delivers a complete, up-to-the- minute recovery plan Recover Business Functions Lightning Fast

24. Tivolis optional enterprise management system Delivers a complete view of operations Monitors and manages the entire business process, including networks, systems, storage, information, security, and business applications Helps manage the rapid growth and change in todays heterogeneous computing environments Control Information at Your Fingertips

25. Tivolis Information Intelligence At Work Progressive Backup Methodology Tivoli Decision Support Tivoli Space Manager Tivoli Data Protection Record retention features including Instant Archive and Intelligent Retrieve

26. Out of the box best practices Can be easily supplemented to meet unique business needs Tivoli specialist teams and Business Partners Perform installation and build policies that can change with a customers business need Browser-based interface Makes it easy for users to control their own backups and restores, and enables Help Desks to remotely restore data from anywhere in the world Offered in modules Makes it easy to start small and grow as your needs evolve, lowering operating costs! Build a Scaleable Environment

27. Tivoli Storage Management Solutions Tivoli Delivers The highest return on information: Tivoli Storage Manager is designed to help customers manage information better and faster than ever before A complete, end-to-end solution: Tivoli provides the broadest coverage of hardware and software environments and configurations than any other storage management offering Business-driven intelligence: Tivoli sets a new standard in storage management and helps you align storage management practices with business goals

28. Tivoli Storage Management Solutions Key features to remember: Lightning fast recovery Resource Sharing (tape pooling) LAN-free data movement for SAN environments Tivoli Decision Support for Storage Resource Management Progressive Backup Methodology Unique tape collocation and reclamation technology Mobile Workforce Support (mobile agility for LAN speeds) Unique record retention features Integrated Enterprise Management Tivoli Data Protection for Applications and Databases Tivoli Decision Support Tivoli Space Manager

29. Tivoli Storage Manager protects more than a million systems and applications around the world. Tivoli Storage Manager is the ONLY choice for complete storage management in heterogeneous platform environments. Tivoli Storage Manager is the product of choice of more than 80% of the Fortune 100 companies Tivoli (and IBM combined) hold more than 24 patents related to storage management technology – the cumulative total of all of our competitors is 4. Tivoli and IBM are investing heavily in Tivoli Storage Management and SANs! About Tivoli

30. Tivoli Storage Manager v. 4.1 www.tivoli.com/storage