6–1 Performance Dimensions Source: Adapted from M. Blumberg and C.D. Pringle, The Missing Opportunity in Organizational Research: Some Implications for a Theory of Work Performance, Academy of Management Review, October 1982, p. 565.
ERG Theory… Key points for managers 6–5 The message for managers is that policies and practices must be devised to help satisfy these needs because this will result in fulfilled and motivated employees. Although very similar to Maslow's hierarchy of needs, ERG theory does not stipulate (mean: require/insist on/specify) that the needs have to be met in a particular order.
7–12 The Job Characteristics Model (JCM) The job characteristics model, designed by Hackman and Oldham, is based on the idea that the task itself is key to employee motivation. Specifically, a boring and monotonous job stifles motivation to perform well, whereas a challenging job enhances motivation. Variety, autonomy and decision authority are three ways of adding challenge to a job. Job enrichment and job rotation are the two ways of adding variety and challenge.