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Triple A – Total Facility Management THE ROADMAP: FROM MANAGEMENT TO (NEW) LEADERSHIP New leadership = Sustainable = More $ucce$ and more FUN. Koos Groenewoud.

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Presentation on theme: "Triple A – Total Facility Management THE ROADMAP: FROM MANAGEMENT TO (NEW) LEADERSHIP New leadership = Sustainable = More $ucce$ and more FUN. Koos Groenewoud."— Presentation transcript:

1 Triple A – Total Facility Management THE ROADMAP: FROM MANAGEMENT TO (NEW) LEADERSHIP New leadership = Sustainable = More $ucce$ and more FUN. Koos Groenewoud

2 Triple A – Total Facility Management FILM 1: Smart girl in bar June 30FM & BS CONFERENCE IFMA SPAIN 20112

3 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 20113 Agenda 1.Brief Introduction 2.Trends in Leadership 3.Servant Leadership 4.(Some) Golden Rules (Goldsmith) 5.My Vision

4 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 20114 Koos (Mr.Connectivity) Groenewoud Ambassador Greenleaf center for Servant Leadership Europe Ambassador Marshall Goldsmith Founder & Owner at AAA (TRIPLE A) Total Facility Management (AAA-TFM) People & Customers Leadership + Professional Service / Hospitality & Facility Management

5 Triple A – Total Facility Management FM & BS CONFERENCE IFMA SPAIN 20115 Trends in Leadership PlanetPeopleProfit June 30

6 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 20116 Trends in Leadership New World of Works Generation Y Growing succes Goldsmith and Kotter Growing interest in Servant Leadership Social responsability Walk the talk, Teamplayers, 360 feedback

7 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 20117 Servant Leadership Robert Greenleaf Listening Empathy Healing Awareness Persuation Conceptualization Foresight Stewardship Commitment to the growth of people Building community

8 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 20118 What Got You Here Wont Get You There New York Times best seller, How successful people become even more successful Discover the 20 workplace habits you need to break

9 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 20119 Adding too much value: The overwhelming desire to add our two cents to every discussion Passing judgement: The need to rate others and impose our standards on them Making destructive comments: The needless sarcasms and cutting remarks that we think make us so sharp and witty

10 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 201110 Speaking when angry: Using emotional volatility as a management tool Failing to give proper recognition: The inability to praise and reward Telling the world how smart we are: The need to show people were smarter than they think we are Winning too much: The need to win at all costs and in all situations when it matters, when it doesnt, and when its totally beside the point

11 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 201111 Playing favorites: Failing to see that we are treating someone unfairly Refusing to express regret: The inability to take responsibility for our actions, admit were wrong, or recognize how our actions affect others Not listening: The most passive-agressive form of disrespect for collegues

12 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 201112 Failing to express gratitude: The most basic form of bad manners Punishing the messenger: The misguided need to attack the innocent who are usually trying to help us

13 Triple A – Total Facility Management My Vision Recommendations

14 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 201114 Recommendations Handle your people, clients and suppliers with proper care Explain what you expect from your employees, but dont tell them how to achieve it Treat people the way youd like to be treated yourself Stick strictly to the Anyone cant have more than 1 boss principle

15 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 201115 Recommendations (2) Make more use of words like Thanks, Sorry, Excellent and Help Be a true member of your team Walk the talk Dare to be vulnerable Bend critisism to an opportunity Be a Leader by Exceptions

16 Triple A – Total Facility Management June 30FM & BS CONFERENCE IFMA SPAIN 201116 www.aaa-tfm.nl www.speakersacademy.nl http://nl.linkedin.com/in/koosgroenewoud koos.groenewoud@aaa-tfm.nl design: www.powerpointspecialist.nl


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