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Feedback Drs. Angelika Raths - HOVUmc Drs. Karol Habryka - HOVUmc Huisartsopleiding VUmc
No education without feedback
Huisartsopleiding VUmc Rules of giving feedback
Huisartsopleiding VUmc 1. don’t ‘save’
2. be clear about what you want to say, before you say it.
3. not too much Huisartsopleiding VUmc 5. not too much
Huisartsopleiding VUmc 4. use ‘ I ’ statements
Huisartsopleiding VUmc 5. be desriptive report what you saw heard felt
Huisartsopleiding VUmc 6. be specific concreet example avoid ‘always’
Huisartsopleiding VUmc 7. be careful about giving advice
Huisartsopleiding VUmc 8. tell, what you want/wish
Huisartsopleiding VUmc 9. give time to think about it
Huisartsopleiding VUmc give also positive feedback!
Huisartsopleiding VUmc Rules of receiving feedback
Huisartsopleiding VUmc listen
Huisartsopleiding VUmc ask, what you didn’t understand
Huisartsopleiding VUmc don’t defend yourself
Huisartsopleiding VUmc don’t ‘pay back’
Huisartsopleiding VUmc tell how you feel
Huisartsopleiding VUmc No living together without feedback
Sender: ENCODE the message. Receiver: DECODE the message. Feedback: Response to communication that shows whether the message is understood.
© 2006 Snack Music Productions
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