1. Common Issues for Office Managers and Secretaries

2. Time Tickets Tickets assigned by classification and number of UNF hours earned Priority registration for Honors, Veterans, Athletes Course Schedule Postings (subject to change) Spring – Late October Summer – Early March Fall – Late March Registration Begins

3. If the student doesnt see a time ticket in myWings Not admitted Not active Broken continuous enrollment and needs to re-apply Exception: Students who attempt to register during add/drop week during what would have been their 3 rd un- enrolled term may be re-activated without re-admission SR indicates that a student is accessing the course schedule before his/her time ticket. SR will disappear once registration is active for that student. No Time Ticket/SR

4. Registration overrides are granted on SFASRPO Pre-req, time, spec appr, level, class, college, program, duplicates, field Multiple overrides may be necessary Duplicates override doesnt work if theres a waitlist SPEC APPR used for AA (Advisor Approval) and DP (Department Permission) restrictions Can give override by course or specify CRN Registration Overrides

5. Granting an Override

6. Student selects the Add or Drop Classes option on the Registration Tools and Resources menu in myWings. Student enters the CRN in an empty box at the bottom of the worksheet How to Add to a Waitlist

7. Student receives error message that the class is Closed and must select Wait Listed from the Action menu Student clicks Submit Changes to Save. How to Add to a Waitlist

8. Student will see Wait Listed in Status area To drop from a waitlist, the student must select Web Drop/Full Refund from the Action menu and Submit Changes How to Add to a Waitlist

9. Automatic job runs every two hours on even hours to place students into open seats Job runs each day from the first day of a registration period through the 4 th day of add/drop week Only manual moves by department chairs are completed on the final day of add/drop week Students receive auto email upon movement from waitlist into class section NOTE: Students may place themselves on a waitlist from the first day of a registration period through the 3 rd day of add/drop week. Automatic Waitlist Job

10. Student gets message that a class is Open but has a waitlist Automatic waitlist job hasnt run since a student dropped the class – will show as Closed once job runs Student doesnt move off of waitlist or is dropped from a waitlist Maximum hours have been reached Already in another section Doesnt meet registration criteria – registration prevented due to restrictions or pre-requisites attached to class In another section with the same course number (special topics) Common Waitlist Issues

11. Department chairs can raise/lower enrollment and waitlist caps via Department Browse Click on caps to make adjustments Enrollment Capacity Management

12. Enrollment Cap drop down menu goes up to room cap Waitlist Cap drop down menu goes up to 100 Enrollment Capacity Management

13. Students dropped for first day non-attendance at department/instructor discretion Send email to Justin Lovins Drop requests must be received by 5pm on the last day of add/drop week Records will add a note to Advising History but departments are responsible for email notification to student First Day Non-Attendance

14. Late Registration fee – $100 For any student who registers for a class via the Request for Late Registration form during the two weeks after add/drop week For any student whose first registration activity for the term is during add/drop week Late Registration

15. Request for Course Transfer does not result in additional fee Students may switch sections of the same course OR move to a related course (such as moving to a pre- req or beginner course if not prepared for the current course) Course transfer period is after add/drop week through the end of the 3 rd week of classes. Course Transfer

16. Students who have no payment on their account for the term and no pending financial aid may be purged for non-payment Any financial transaction prevents the purge Students MUST drop classes they do not want and NOT rely on the purge Purge

17. Re-Registration fee - $100 Purged student who wishes to re-register must reinstate into all previously registered classes (closed classes are not reinstated) Reinstatement period is after purge through the end of the 3 rd week of classes Reinstated students must pay immediately and may be purged again if payment is not received or aid is not pending Reinstatement

18. Degree-seeking and non-degree seeking undergraduate students (including post-bac) are limited to the following: Three (3) withdrawals for 1000/2000 level courses Three (3) withdrawals for 3000 level or higher courses Medical withdrawals, withdrawals for military service, etc are excluded from withdrawal limit WP and WF grades count in withdrawal total Effective for courses taken Fall 2013 or later; courses taken Summer 2013 and earlier DO NOT count in the total No withdrawal limit for graduate students New Course Withdrawal Limits

19. Withdrawal Screen for Students

20. UNF Administrative Applications > Student Maintenance > Independent Study Titles Input – Departmental View May be submitted at any time during the semester Contact Justin Lovins for access if needed Transcripts are updated with individual titles after semester has rolled to academic history DIS Course Titles

21. DIS Course Titles

22. UNF Administrative Applications > Catalog Schedule > Faculty Alpha List One week submission window in fall/spring – longer in summer due to multiple parts of term Percentages of responsibility must total 100% Institutional Research loads the FAIR system after completion Faculty Alpha List

23. Click CRN to enter instructor information Faculty Alpha List

24. Enter instructor N number, percentage of responsibility, and session – Click Update *** Entry must equal 100% to be saved, so you will get an error message until all instructors are entered (if there are multiple instructors). *** Faculty Alpha List

25. Records email box: records@unf.edurecords@unf.edu University Registrar – Megan Kuehner Assistant Registrar – Andrea McLeod University Scheduler – Justin Lovins Graduation Coordinator – Leah Carpenter Major Changes/Enrollment Verifications – Simone Wilson Transcripts – Matt Holcombe Contact Information