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3. History Heaven’s Best is a Family owned and operated Franchise started in Rexburg ID in 1983 There are now 1300 Franchised areas through United States, Canada and England The first North Carolina Heaven’s Best Franchise opened in Raleigh in 1990 There are now 44 Franchised areas in North Carolina. Locally owned and operated by 13 operators. 3

4. What do we do differently and why do clients prefer Heaven’s Best We have good looking wives. Exclusive Environmentally Friendly Cleaning Solution Outstanding Stain Protection. for Carpets & Upholstery Highly Effective Stain Remover A Very Meticulous Technician 4

5. The Heaven’s Best Carpet Cleaning system has 4 major advantages Your carpets get cleaner. They stay cleaner longer They dry in one hour Our cleaning solution is safe for babies, pets and environment 5

6. How do we do that? 6

7. Get your carpets cleaner Proprietary cleaning solution. No one else has it. It removes soil and stains more completely without harsh chemicals. 7

8. Our spot remover is based on the same science as the cleaner. It is still safe and environmentally friendly. 8

9. They stay clean longer Many carpet cleaning products are detergent based. Detergents typically leave a residue. Residue always has a tendency to attract soil. Our cleaning solution along with the process we use does not leave the same residue common to other systems. 9

10. They Dry in about one hour Again it is because of our own special cleaning solution and our system We use a low moisture system that cleans better and dries faster There is no good reason to wait hours or days for carpet to dry 10

11. Environmentally safe The safety of our cleaning solution is very important to us and our clients. It helps reduce allergy problems for many. It reduces dangers of chemical problems even for expectant mothers. It is safe for babies and pets to be on the newly cleaned carpets. It does not harm the environment. 11 MSDS sheets available

12. Our cleaning solution and stain remover really do get out stains and spots many others leave behind. For situations that require a higher level of sanitation we also have hospital grade disinfectant. 12

13. A regular maintenance program with Heaven’s Best a great investment. Extends the useful life of your carpet. Can help reduce sickness in the home. People just feel better when they know their carpets and upholstery are clean. A good impression is money in the bank for your business. There is never a good time to make a bad impression in your home or your business. 13

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15. Tandus Tandus is one of the largest commercial grade carpet manufacturers. They are located in Dalton, Ga. Tandus has recognized Heaven’s Best as an Authorized Certicare Service Provider. “The Heaven’s Best franchisee has exhibited through a systematic demonstration that we have a thorough understanding and knowledge of Tandus products and how best to maintain and clean its products.” 15

16. Our Guarantee When you schedule with us our guarantee is this... We’ll inspect the work to be done and tell you what to expect. If you are skeptical we clean one small room or reasonable area. If you are not pleased with the results - just say so and we’ll leave, you owe nothing. We will even leave a sample bottle of our stain remover as a thank you for giving us the opportunity. 16

17. Bottom line is this... We know we can do it right. We are confident you will like the work. We guarantee your satisfaction. Our success depends on repeat customers and referrals. We know that won’t happen unless you are more than just “satisfied” with our work. 17

18. Other Services Clean and care for Hardwood Floors Clean and seal Tile and Grout Floors Clean and protect Upholstery Clean and sanitize Mattresses Clean upholstery and carpet in Cars and RVs Clean and moisturize Leather 18

19. Thank you for your time. Eddie & Debbie Bodford Owner/Operators Heaven’s Best 339-399-4770