1. Real-Time Transit Information – A Regional 511 Perspective Nisar Ahmed June 13, 2013 T3 Webinar, RITA

2. Whats covered The Agency Transit landscape Regional connectivity and coordination 511 stitching it together A look ahead 2

3. The Agency: who we are 3 MPO for the nine county San Francisco Bay Area region Governed by a policy board, mostly appointed by local elected officials Transportation planning, coordinating, and financing agency Bay Area Toll Authority Service Authority for Freeways and Expressways

4. Bay Area transit 4 The region West and South Bay East Bay North Bay

5. Transit connectivity: regional hubs 5

6. Transit connectivity: Wayfinding 6 Kiosk Hub ID sign In the hub TIDs

7. One card, all transit 7

8. What 511 Delivers Traffic – real-time highway conditions and driving times; historical travel times Transit – travel planning and real-time departures Ridesharing & bicycling Parking - location and real-time availability Emergency messaging (bridge closure, transit work stoppages) One source of information 8 Transit hub signs How Its Delivered Phone – 511 Web – 511.org Mobile – m.511.org App – 511 SF Bay Transit Texting (SMS) Highway traffic CMSs Ferry flap sign Data feeds

9. Path of accomplishments 9 Phone Driving Times New Transit Trip Planner and Revamped Transit Webpages Real-time Transit Departures Twitter Updates School Pool Website – Traffic, Transit, Rideshare & Bicycling Driving Times on Highway Changeable Message Signs MY511 Personalized Service Mobile Website Driving Times & Real-time Transit APIs Real-time Transit Texting Bike Mapper Multi-modal Trip Planner New Traffic Website Transit App Parking 2002 2004 2007 2008 2010 2011 2012

10. Popular source for info 10 511.org is the most useful web site I have ever encountered. This web site should be located on all Bay Area residents favorites list! 49 Million Calls 49 Million Calls 200 Million Web User Sessions 12,700 Twitter Followers

11. Real-time transit on the phone 11 Dial abbreviated number 511 Say Departure Times Provide stop ID or use the help menu to navigate through the agency, route, direction, and stop name

12. Real-time transit on the web 12 Real-time prediction tool on desktop web Real-time prediction tool Real-time predictions with the trip planner on desktop web Real-time predictions with the trip planner Real-time prediction tool on mobile web Real-time prediction tool Also available through texting Soon to be added to the Enhanced Trip Planner (Multi- modal)

13. Real-time on digital displays 13 Hub sign Flap sign Transit Tracker

14. Open data exchange 14 Standardize data collection and delivery Support for bulk as well as ad-hoc query based data needs Collection and delivery of static (configuration) and real-time data Adoption of available standards Easy and streamlined access to data

15. Transit data flow architecture Realtime Data Config Data 511 XML / GTFS+ / manual 511 XML / SIRI XML Email / FTP JMS: publish/subscribe API (SIRI, NeTEx) GTFS Convert GTFS- Realtime External Developer using bulk data 511 Tools External Developer using ad-hoc query

16. Open data development timeline 16 Workshop was held on March 28, 2013 Complete revised specification to be published this month through our developer group API development and deployment expected to be completed this Summer Organize a launch event in Fall