1. Volkmar Wille, mobilkom austria Ernst Klaus, SNPM IT Solutions 17.11.2005 T.A.Cook Birmingham Life-Cycle Management by SNPM ®

2. Volkmar Wille Ernst Klaus History

3. Volkmar Wille Ernst Klaus Innovations ÖBB MOBILE TICKET - Worlds first actual m-commerce application (1999) A1 MOBILGUIDE - Europes first Location Based Service (2000) A1 GPRS DATAGUARD - Secure mobile access to company data (2001) A1 TELECOMMANDER - Control devices remotely using mobile and Internet (2002) Mobile payment of parking fees (2003) A1 SIGNATURE – Digital signature with the mobile phone (2004)

4. Volkmar Wille Ernst Klaus New Technologies Best network quality (confirmed through testing by Vienna University of Technology) First full-coverage GPRS-network worldwide (2000) First network operator with WAP-Push technology worldwide (2001) First national UMTS-network in Europe (2002) First national network operator with Push-to-talk technology (2004) First national EDGE-network (2005)

5. Volkmar Wille Ernst Klaus Operating Figures Customers: 4.95 Mio. Employees: 3.625

6. Volkmar Wille Ernst Klaus Key Financial Indicators Revenues: 2.125,5 Mio. EUR EBITDA: 765.4 Mio. EUR EBIT: 407.4 Mio. EUR

7. Volkmar Wille Ernst Klaus Asset Management in the mobilkom austria group Core Business Processes Asset Life-Cycle SNPM ® Asset Manager 3.0 Total Asset Visibility, Life-Cycle Management PM-Integration into Accounting Global SCM – B2B Processing Standards Integration of RFID-Technology Warranty Management Configured Items Overview

8. Volkmar Wille Ernst Klaus SN-Figures mobilkom austria group 325 Mio. Overall Number of Managed SN (since 1999) 250.000Average Moved SN/Day in Logistics Sector 130.000Average Delivered SN/Day in Logistics Sector 10.500Sites in Asset Management 950.000Installed Equipments 1.500Average Moved EQ/Day in Financial Asset Sector 340Users

9. Volkmar Wille Ernst Klaus Site Management Procurement Fixed Assets Access Network Spare Parts Asset Components Inventory Repairs Capacity Mgmt Procurement Spare Parts

10. Volkmar Wille Ernst Klaus Site Planning RE Contract Site Construction Site Mounting Inventarization Start-Up Conversion to Current Asset Ongoing Inventarization RepairsDismantling Reconstruction Change of Configuration Start-UpDismantling Shut-Down Cancellation RE Contract Hardware Reuse Site Deconstruction Site Cancellation InstallationActivation Retirement Prev.Maintenance Asset Life-Cycle of Sites

11. Volkmar Wille Ernst Klaus Warehouse Technician Site Repairs Spare Part New Part In Old Part OutRe-Entry of Repaired or New Part SN-Check Spare Part Life-Cycle

12. Volkmar Wille Ernst Klaus Why did mobilkom go for the SNPM ® Asset Manager ? Life-Cycle Management of Equipments on serial number level Integrative Administration of all kinds of Assets (Radio Access Network, IT, Facilities, Software, Trading Goods etc.) Operative Processing Free of Redundancies in relevant SAP-Modules (PM, FI, AA, RE, MM, SD) Automatic MM/FI postings in background of PM installments Automatic reinstallment of EQ with logistics document postings Asynchronous Posting of SAP-Documents and Serial Numbers

13. Volkmar Wille Ernst Klaus Why did mobilkom go for the SNPM ® Asset Manager ? Bill of Serial Numbers (BOS): Processing Multiple, Structured SN per Material Item State-of-the-art Entry Methods of Serial Numbers (incl. RFID Technology) Top Quality Standards due to flexibly configurable SN-Checks at all SN-Entry Points Standardization of Communication for Extended SCM (e.g. RosettaNet PIPs) Integration of Worldwide Process Standards (EAN, UCC, EPC)

14. Volkmar Wille Ernst Klaus SNPM Core SNPM LogisticsSNPM Asset EPC RFIDPIPBOSISO Standards UCC SN-Handling EAN Entry Methods Conversions Checks Merging SN-based Asset Life-Cycle Management Applications SN-based Product Life-Cycle Management Applications SNPM ® Logistics Manager / Asset Manager

15. Volkmar Wille Ernst Klaus What is the SNPM ® Asset Manager ? AddOn to SAP R/3-Standard, free of any modifications. Programmed in ABAP in specified name space. SNPM has its independent Release Policy, adapted to SAP R/3 Releases. No additional hardware needed. In productive use since 1999, optimized through constant feedback from praxis since 6 years. Operative layers are user-friendly, easy to train and require a minimum cross-applicational know-how Technicians do not need to learn accounting. Comprises requirements of financial departments, technical sectors and logistics departments.

16. Volkmar Wille Ernst Klaus Core Entry Methods 1D-, 2D-Scanner PIP, EDI, File-Import RFID Single/Bulk Read Entry Points Material Types Storage Locations Types of Movements e-B2B Standards RosettaNet PIPs EDI, File Im-/Export RFID-Tag Read/Write Checks SN Pattern, Doubles, Check Digits, EAN/VIC Stock Evidence etc. Bill of SN (BOS) SN-Types, Multiple, structured SN per piece SNPM ® Core Technology Platform

17. Volkmar Wille Ernst Klaus Asset Inventarization Repairs & Warranty Management Service Management Handling of Configured Items SNPM Asset Manager Site & Warehouse Management Asset Accounting (SOX) Site Planning Asset Management Core Processes

18. Volkmar Wille Ernst Klaus SNPM ® Total Asset Visibility Representation of Assets

19. Volkmar Wille Ernst Klaus SNPM ® Total Asset Visibility Asset Change Management Integrated Financial Consequence -> Visibility of new equipment, assignment to financial asset -> Goods Movement Postings in MM (GI, GR, GT) -> Account assignment to Cost Center/Investment/Asset -> EQ-Reconstruction reported to finance -> EQ-Repairs Life-Cycle, Cost and Warranty Management -> EQ-Retirement reported to finance, final EQ-utilization EQ-Movement Sarbanes- Oxley approved Life-Cycle Evidence!

20. Volkmar Wille Ernst Klaus SNPM ® Accounting Standards Asset Evidence Automatic Distinction of Current/Fixed Asset Sarbanes Oxley Act Approved Process Management Asset Retirement Obligation Management Integrative Approach Maintenance/Accounting Online Reporting of Assets Full Online Evidence of Asset Value Full Asset Life-Cycle Evidence General Approach to Manage all Kind of Assets

21. Volkmar Wille Ernst Klaus SNPM ® Asset Manager Disassembling

22. Volkmar Wille Ernst Klaus SNPM ® Asset Manager EQ-Stock Taking

23. Volkmar Wille Ernst Klaus SNPM ® Asset Manager Software Licence Management

24. Volkmar Wille Ernst Klaus Global SCM – B2B Processing Standards Service Contract Management

25. Volkmar Wille Ernst Klaus Additional and Fast Method to enter SN into ERP-systems Assigning Process Relevant Data to the Physical Product Assigning Tag-IDs to Process Relevant Data in ERP-Databases Initiating Processes by the Physical Product itself A Technology that realizes P2M (Product-to-Machine) Communication READ WRITE MERGE TRIGGER P2M Global SCM – B2B Processing Standards Integration of RFID-Technology

26. Volkmar Wille Ernst Klaus BOS-PIP Packing List etc. BOS-PIP Packing List etc. Global SCM – B2B Processing Standards RFID-based Logistics & Third Party Management

27. Volkmar Wille Ernst Klaus Global SCM – B2B Processing Standards RFID-based Remote Inventory Management

28. Volkmar Wille Ernst Klaus Automized assignment of warranty data to incoming equipments Integrated check of warranty in repairs case handling including invoice verification check Handling failure codes on RFID-tags (prototype on Aerospace standards) Global SCM – B2B Processing Standards Warranty Management

29. Volkmar Wille Ernst Klaus Software Licences Versions Serial Numbers XJ01500 HP500411 IJ1104.11.... Configured IT-Storage Bill of Material BOM Global SCM – B2B Processing Configured Items – SNPM ® Standard

30. Volkmar Wille Ernst Klaus Nokia Corp. mobilkom austria Notify of Advance Shipment PIP 3A2 Invoicing PIP 3C3 Order confirmation PIP 3A7 Order placement PIP 3A4 Catalogue data PIP 2A1 BOS Shipment Notification - PIP BOS Definition Request - PIP PIPs proposed by SNPM PIPs in use PIPs in progress Global SCM – B2B Processing Communication Standards

31. Volkmar Wille Ernst Klaus BOS Shipment Notification BOS Bill of MaterialBill of Serial Number BOM BOS Global SCM – B2B Processing Bill of Serial Number (BOS)

32. Volkmar Wille Ernst Klaus Fraud Prevention Minimized Prod. Liability Risk SOX approved Business Processes Reclamation Management Reduced Training Effort Enhanced Quality Mgmt. Enhanced Asset Reporting Full Integration into Accounting Reduction in Lead Time Optimized Warranty Mgmt. Enhanced Process Control Enhanced Failure Prevention Optimized Inventorization Manpower Reduction Repairs and Service Costs Operative Asset Management Benefits for the mobilkom austria group Cost Cutting Cost Avoidance

33. Volkmar Wille Ernst Klaus SNPM ® Asset Manager - Fields of Application Asset Management Life-Cycle Management of Products and Equipments on Serial Number Level Asset Management in full integration of Plant Maintenance and Accounting Extended SCM by use of Global Standards and RFID Technology Industrial Sectors Telco Network Suppliers Retail Plant Engineering and Construction Automotive OEM

34. Volkmar Wille Ernst Klaus SNPM ® Asset Manager - Contact For any further information, please contact: www.snpm.at Volkmar Wille Life-Cycle Management, mobilkom austria v.wille@mobilkom.at Ernst Klaus Managing Director, SNPM IT Solutions GmbH ernst.klaus@snpm.at