1. Concord 4
Security System
Advanced Training

2. Please Silence Cell Phones and Pagers
Thanks!

3. Class Objectives
Upon completion of the course the trainee will be able to:
Plan
Install
Program
Test
Troubleshoot
Operate
A basic system.
(Assessment Test at end of course)

4. Concord 4 Series Security Systems
Concord 4 Integrated – R
Concord 4 Commercial –

5. Concord Line Feature Set
Wireless
Hardwire
Two-Wire loop
2 amps power
Siren Driver
Latchkey
Chime
Keyswitch arming
Scheduling
Outputs
Status voice
Home automation
Cell backup
Phone control
Light control
Activity timer
TP panics
Dialer delay
Duress
Auto stay arm
Two-way voice
Daylight savings
Dealer code
Dial tone detect
Open/Close
Phone test
Pager support
Installer code
Partitions
Exit extension
Siren supervision
Phone panics
Quick arm
Sleep delay
CID/SIA
Jam Detect
Program report
SnapCard
Recent closing
Swinger shutdown
PC download
Alarm verify
Battery test

6. Concord 4 Feature Concord 4 and Commercial 96 (8 onboard) Max Zones
6 Partitions
230 Users
2 Plus 1 Siren Driver
16 Bus Devices
12VDC at 1 amp
Max Zones
Partitions
Users
Outputs
# Bus Devices
Power Output

7. How to build a system Zone Expansion Output Expansion Touchpads
8Z Input
SnapCard
4 Relay Output
SnapCard
Output Expansion
2X16 LCD’s
2X20 LCD/VFD
Fixed English
Touchpads
Phone Interface/Voice
Energy Saver
Wireless Gateway
Automation
Cell Backup
Two-Way Voice
Voice
Misc. Modules

8. Touchpads – All Bus Devices
Fixed English Display (60-820)
2X16 LCD ATP 2600
Fixed English Display FTP-1000)
2X20 VFD Display ( )
Touch screen GTS 50
2X16 LCD ATP 2100
2X20 LCD Display ( )
2X16 LCD Display ( )
LCD Display ATP 1000

9. Installation

11. Bus Module Installation
16 Total Bus Devices, Auto Addressing
Connections made at panel or from another bus module
Connect using Star, Daisy Chain, or Homerun configurations
Star
Daisy Chain
Homerun

12. Power-Up Procedure Connect back-up battery
Verify wiring (no loose strands)
Connect transformer to panel
Plug transformer into a non-switched outlet.
No power switch, panel will power up

13. Programming

14. Initial Power-up
Auto-addressing of all SuperBus 2000 devices wired to the panel
LCD and VFD Touchpads display “Scanning Bus Devices”
FED Touchpad displays “Bus Scan”
If nothing displays, verify wiring and correct bus device
Scanning Bus
Devices

15. Codes Installer Code - (4321) Dealer Code - (****)
enter system programming
Cannot be deleted from panel
Dealer Code - (****)
protects CS phone numbers, dealer code
Downloader Code - (12345)
Must match in Toolbox as well (Account #, and Dealer Code also!)
System Master - (1234)
User programming, system operation

16. Programming A LCD or VFD Touchpad must be use for programming (No FED)
Programming header on-board to allow programming at the panel
Only one Touchpad can be used for programming at a time

17. BUS SCAN… A BUS scan can occur the following 4 ways… 1. Power Up
2. Memory Clear
3. Manually (0+1)
4. Download
Scanning Bus
Devices

18. Program Header Touchpad
Beep
Follow this step only if the touchpad you are programming from is not staying on the system. (Fixed English Touchpad)
8 + Installer Code (4321)
You will hear a confirmation “beep” letting you know your service touchpad is active
SAT JAN 01
12:00 PM P1

19. Programming Enter System Programming… Clear Memory…
8 + Installer Code (4321)
Touchpad displays “System Programming”
Clear Memory…
Use “B” key to scroll to “Clear Memory”, hit “#” to accept followed by Installer Code “4321, #”.
SYSTEM
PROGRAMMING
CLEAR MEMORY

20. Programming “Hints” “D” deletes certain settings “1”&”2” off and on
“#” selects menu item or data entry
“*” deselects menu item or data entry
“A”&”B” scroll through available menu options
“C” enters pauses in phone numbers
“D” deletes certain settings
“1”&”2” off and on
“1-6” press and hold to enter letters A-F in account numbers
“7”&”9” * and # in phone numbers
SYSTEM
PROGRAMMING

21. Navigating Two methods to navigate through system programming…
Flowchart Method
Shortcut Method
SYSTEM
PROGRAMMING

22. Flowchart Method

23. Shortcut Method Simply enter shortcut number to jump to program item
Shortcut numbers can only be entered from a tier location
Shortcut numbers located in flowchart boxes
SHORTCUT
0135

24. Simplify Programming
Review program shortcut listings and verify which settings need to be changed from defaults
Create a program quick guide using shortcut numbers
Use the system planning worksheets in the installation manual
Enter System Programming
Central Station Phone Number
Number + # + * + * + *
Central Station Account Number
Number + # + * + * + *
Exit Delay Time to 90 Seconds
# + * + * + *
Exit Program Mode
* + * + * + * + A + #

25. Sensor/Zone Programming

26. Sensor/Zone Programming
A zone is an individually identifiable point of input to the system.
Hybrid control panel (hardwire, wireless)
Zones are partition specific
Any zone can be either RF or hardwire, normally open or closed
Zone terms:
Trip Supervised
Restoral Type

27. Factory Pre-Programmed Zones
The Concord Control Panels provide pre-programmed hardwire zones for ease of programming.

28. Sensor Groups Sensor Group (Type) Number
Specific number used to tell the panel how to react when it hears a sensor activation
Commonly used Groups
01 Key Fobs, RF Touchpads
10 Entry/Exit Delays
13 Perimeter Instant
17 Motion Detector
25 Special Chime
26 Fire Detectors
SENSOR GROUP 10

29. Edit Sensors
Allows the changing of a sensors group number without deleting
Use Edit Sensor menu to view sensor information in system
S01 – Zone/Sensor Number
P1 – Partition Number
G13 – Sensor Group Number
NC – Normally Closed
HW – Hardwired
Back Door – Sensor Text
RF – Wireless Sensor
TP – Touchpad
NO – Normally Open
S01 P1 G13 NC HW
BACK DOOR

30. Sensor Text
Only LCD and VFD Touchpads can display specific sensor text.
Concord PIV will speak all words from 3-digit library
Use Toolbox (PC Downloader) for larger systems
SN 1 ITEM 0
050 - DOOR

31. Sensor Text 16 Item Numbers per sensor (0-15)
If a word is in the library, it only takes up one item number
If using custom words (not in the library), each letter takes up one item number
Remember to include a “space” (#221) between custom words
“000” deletes item numbers
SN 1 ITEM 2
006 - ALARM

32. Output Programming Concord - 2 on-board open collector outputs
Outputs are programmed using a 5 digit number i.e
First 3 digits are the trigger (what needs to happen for the output to activate)
Second 2 digits are the response time (how long the output is activated for)

33. Output Programming
CONFIGURATION
01400
First 3 digits are the trigger (what needs to happen for the output to activate)
Second 2 digits are the response time (how long the output is activated for)
Keychain Touchpad Star Button activating an output

34. Programming Exercise Enter Quick Programming Menu Acct # 98AC2
Phone 9 (pause)
Learn Zones
1 – Group 10
2 – Group 13
3 – Group 17
4 – Group 26

35. Programming Exercise Program hardwire zone as a Keyswitch
System should arm when zone tripped and disarm when restored

36. Programming Exercise
Set system to dial Central Station phone number 1 for alarms only
Set system to dial Central Station phone number 2 for trouble conditions
Set pager 1 to receive messages for alarms only

37. Programming Exercise Create the following outputs
Light a red LED when the system is armed and a green LED when the system is disarmed
Open overhead garage door when star button is pressed on the keychain touchpad
Create a LED that follows the system status (off when system not ready)
Setup a motion detector that releases a door when activated (RTE)

38. Testing

39. Testing the System
A system should be tested after initial install, whenever new equipment is added, after any service work.
The following tests are available:
Zone/Sensor Test
Phone/Communication Test

40. Zone/Sensor Test – (8 + CODE + 3)
Which code is used to enter zone test makes a difference how the system reacts
Installer Code – Provides full wireless signal strength testing
Master Code – Provides a single beep to confirm device operation

41. Zone/Sensor Test – (8 + CODE + 3)
Before testing zones the installation site should be setup in a everyday situation
Close doors,windows, and cover motion detectors
Document sensor testing information for future reference if troubles should arise
Test each device and verify a passing signal is received

42. Sensor Test 8 + 4321 (Installer Code) + 3
Trip all sensors in the system, as devices are tested they are removed from memory
Listen for an acknowledgement tone for each sensor if a low tone is heard retest sensor and verify proper location

43. Zone Test – Concord Systems
Pass/Fail Test
During a Dealer Sensor Test the strength of the receiver is lowered to ensure during normal operation signals are heard
When a wireless or hardwire device is tripped during the test a pass or fail signal will be announced

44. Communication Test 8 + 1234 (Master Code) + 2
The system calls the Central Station and verifies proper communications
Phone Test

45. Communication Test – 8 + Master Code + 2
Before initiating test contact Central Station
Display reads “Phone Test” allow at least 2-3 minutes for completion of test
If after 3 attempts the Central Station is not reached a failure message will appear
Verify Phone Number
Verify Phone System
Verify Dialing Method
Verify Phone Wiring

46. Testing Outputs – verify proper operation of outputs
Sirens – Trip[ alarm and verify proper siren operation
Light Control – Using touchpads turn light on and off
Verify system arms and disarms with all available codes

47. Troubleshooting

48. Troubleshooting Have the proper tools Eliminate the panel first
Verify programming options if communication errors
Utilize Toolbox to check event buffer
Do not clear memory before calling Tech Support GE Security

49. Trouble Beeps
Sounded at hardwired touchpads, and through interior sirens
Silenced by pressing the Status key located on the touchpad (only silenced for 10 hours if the trouble is not fixed)
Initially sound at the S-Time or immediately if a specific option is turned on.
If the system is armed trouble beeps will not sound from 10pm to 8am.

50. Trouble Conditions AC Power Failure Low Battery Sensor Supervisory
Sensor Trouble
Sensor Low Battery
Sensor Tamper
Phone Failure Trouble
Receiver Failure
Receiver Interference
Memory Failure
Auxiliary Phone Trouble
Bus Failure Unit #

51. Troubles Associated with Power
AC Failure – usually off, sends signal if AC is not present for more than 15 minutes
Low Back-up Battery – sends signal when back-up battery becomes low
Back In Service – signal sent when AC and Back-up Battery is restored

52. Troubles Associated with Hardwire Devices
Tamper – incorrect EOL resistor value
Open – wire cut or magnet not in place
Troubles are indicated at the control panel and communicated at the S-Time which is programmable

53. Troubles Associated with Wireless Devices
Tamper – cover removed or tamper plunger stuck on device(older devices)
Supervisory – the device has not checked in within the programmed time
Low Battery – low battery condition on device, replace battery and test
Troubles are cleared by acknowledging them (pressing Status) and clearing the existing trouble

54. Troubles Associated with Communications
Phone Failure – the system does not communicate to the CS within 3 attempts
If a Phone Line Monitor Card is installed the system checks for voltage upon initial dial attempt if no voltage present “Phone Failure” (Concord 2.5 or later)

55. Troubles Associated with Wireless Receiver
Receiver Failure – the wireless receiver has not heard from any wireless devices in a two hour period.
Receiver Interference – the wireless receiver is hearing a frequency that can possibly jam it.

56. Troubleshooting Programming
Understand programming options and how they effect system operation
Zone Restorals – a signal is sent if a zone is closed before the system is disarmed
Alarm Verify – system will not report until a second trip
Two Trip Error – if Alarm Verify is on and no second trip happens
System Tamper – system reports is several attempts are made to disarm the system (40 consecutive keypresses)

57. Wiring Diagram - Concord
200 mA maximum
Class II
16.5 V
40VA
Do not exceed rated
current draws on listed
terminals
, CN,

58. Wiring Devices A tamper will result if the EOL resistor is
out of tolerance
Do not exceed current
draw of control panel
12 VCD

59. Sirens verse Speakers
Siren – requires voltage usually wired to a relay supplied with 12Vdc or specific siren terminal on control panel
Speaker – wired to a panels speaker output, if wired to voltage it will not work (clicking heard on speaker)
Self-Contained Speaker – this speaker has a built-in siren driver that requires 12Vdc

60. Wiring Sounders - Concord
Concord has a built-in 12 watt siren driver that
Connects directly to a speaker. Try and maintain
A minimum 8 ohms on terminals 7 and 8.
Terminals 7 and 8 will provide both interior and
exterior siren sound.
Interior Siren – status beeps, chime, alarm sounds
Exterior Siren – alarm sounds only

61. User Operations

62. User Programming
The System Master Code (1234) is used to enter User Programming (Installer/Dealer code may also be used but cannot access user codes)
9 + Master Code (1234)
TIME AND DATE
Time and Date
User Codes
Options
Set Up Schedules
Attach Schedules to Events
Energy Saver
Attach Lights to Sensors
System Version

63. User Code Programming User Codes
Regular User Codes – User 000 – User 229
Direct Bypassing
Remote Access
Partition Jump
System Test
Latchkey Report
Partition Master Code
System Master Code
USER

64. Options Programming Downloading Touchpad Brightness Volume Voice Chime
Allows downloading capabilities using Toolbox
Touchpad Brightness
Adjust the brightness of touchpads
Volume
Controls the volume of speakers on the system
Voice Chime
Allows the voice to announce the open zone while in the chime mode
Chime On Close
Provides a chime when an open zone is closed in the chime mode

65. Set Up Schedules Schedule Programming Start Time Stop Time
Day of the Week
Concord
15 Schedules
START TIME
12:00 AM
STOP TIME
12:00 AM
MONDAY
OFF

66. Attach Schedules To Events - Concord
Latchkey Opening
Latchkey Closing
Exception Opening
Exception Closing
Lights
Outputs
Arming

67. Energy Saver Low Temp Setpoint High Temp Setpoint Heating and Cooling
LOW SETPOINT
50 DEGREES F
Concord
Low Temp Setpoint
High Temp Setpoint

68. Attach Lights To Sensors
Assign a specific light number to activate when a sensor is activated.
Sensor # 1
LIGHT 5 TO SN 1
Unit # 5
When Sensor 1 Opens Light 5 Turns On

69. System Operation See inside cover of user manual! Bypassing Zones
Direct Bypass (Authorized User)
Indirect Bypass
Silent Arming
Chime Feature
Controlling Lights (Concord)
FRONT DOOR
BYPASSED

70. System Operation

71. Programming Exercise Add a new access code 5656
Make code arm/disarm all partitions

72. Programming Exercise Create a schedule for arming the system
Create a schedule to control an output that disarms the system

73. Programming Exercise Light Control Light #5 on when sensor 2 opens
Light flashes for arming and disarming
Light #8 on at 10pm off at 1am