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Concord 4 Security System Advanced Training. Please Silence Cell Phones and Pagers Thanks!

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Presentation on theme: "Concord 4 Security System Advanced Training. Please Silence Cell Phones and Pagers Thanks!"— Presentation transcript:

1 Concord 4 Security System Advanced Training

2 Please Silence Cell Phones and Pagers Thanks!

3 Class Objectives Upon completion of the course the trainee will be able to: Plan Install Program Test Troubleshoot Operate A basic system. (Assessment Test at end of course)

4 Concord 4 Series Security Systems Concord 4 Integrated – R Concord 4 Commercial –

5 Concord Line Feature Set Wireless Hardwire Two-Wire loop 2 amps power Siren Driver Latchkey Chime Keyswitch arming Scheduling Outputs Status voice Home automation Cell backup Phone control Light control Activity timer TP panics Dialer delay Duress Auto stay arm Two-way voice Daylight savings Dealer code Dial tone detect Open/Close Phone test Pager support Installer code Partitions Exit extension Siren supervision Phone panics Quick arm Sleep delay CID/SIA Jam Detect Program report SnapCard Recent closing Swinger shutdown PC download Alarm verify Battery test

6 Concord 4 Concord 4 and Commercial Feature Max Zones Partitions Users Outputs # Bus Devices Power Output 96 (8 onboard) 6 Partitions 230 Users 2 Plus 1 Siren Driver 16 Bus Devices 12VDC at 1 amp

7 How to build a system Phone Interface/Voice Energy Saver Wireless Gateway Automation Cell Backup Two-Way Voice Voice 8Z Input SnapCard 4 Relay Output SnapCard Zone Expansion Output Expansion Touchpads Misc. Modules 2X16 LCDs 2X20 LCD/VFD Fixed English

8 Touchpads – All Bus Devices Fixed English Display ( ) 2X16 LCD Display ( ) 2X20 LCD Display ( ) 2X20 VFD Display ( ) LCD Display ATP X16 LCD ATP X16 LCD ATP 2100 Touch screen GTS 50 Fixed English Display FTP- 1000)

9 Installation


11 Bus Module Installation 16 Total Bus Devices, Auto Addressing Connections made at panel or from another bus module Connect using Star, Daisy Chain, or Homerun configurations Star Daisy Chain Homerun

12 Power-Up Procedure Connect back-up battery Verify wiring (no loose strands) Connect transformer to panel Plug transformer into a non-switched outlet. No power switch, panel will power up

13 Programming

14 Initial Power-up Auto-addressing of all SuperBus 2000 devices wired to the panel LCD and VFD Touchpads display Scanning Bus Devices FED Touchpad displays Bus Scan If nothing displays, verify wiring and correct bus device Scanning Bus Devices

15 Codes Installer Code - (4321) –enter system programming –Cannot be deleted from panel Dealer Code - (****) –protects CS phone numbers, dealer code Downloader Code - (12345) –Must match in Toolbox as well (Account #, and Dealer Code also!) System Master - (1234) –User programming, system operation

16 Programming A LCD or VFD Touchpad must be use for programming (No FED) Programming header on-board to allow programming at the panel Only one Touchpad can be used for programming at a time

17 BUS SCAN… A BUS scan can occur the following 4 ways… 1. Power Up 2. Memory Clear 3. Manually (0+1) 4. Download Scanning Bus Devices

18 Program Header Touchpad Follow this step only if the touchpad you are programming from is not staying on the system. (Fixed English Touchpad) 8 + Installer Code (4321) – You will hear a confirmation beep letting you know your service touchpad is active Beep SAT JAN 01 12:00 PM P1

19 Programming Enter System Programming… – 8 + Installer Code (4321) – Touchpad displays System Programming Clear Memory… –Use B key to scroll to Clear Memory, hit # to accept followed by Installer Code 4321, #. SYSTEM PROGRAMMING CLEAR MEMORY

20 Programming Hints # selects menu item or data entry * deselects menu item or data entry A&B scroll through available menu options C enters pauses in phone numbers D deletes certain settings 1&2 off and on 1-6 press and hold to enter letters A-F in account numbers 7&9 * and # in phone numbers SYSTEM PROGRAMMING

21 Navigating Two methods to navigate through system programming… –Flowchart Method –Shortcut Method SYSTEM PROGRAMMING

22 Flowchart Method

23 Shortcut Method Simply enter shortcut number to jump to program item Shortcut numbers can only be entered from a tier location Shortcut numbers located in flowchart boxes SHORTCUT 0135

24 Simplify Programming Review program shortcut listings and verify which settings need to be changed from defaults Create a program quick guide using shortcut numbers Use the system planning worksheets in the installation manual Central Station Phone Number Number + # + * + * + * Central Station Account Number Number + # + * + * + * Exit Delay Time to 90 Seconds # + * + * + * Enter System Programming Exit Program Mode * + * + * + * + A + #

25 Sensor/Zone Programming

26 A zone is an individually identifiable point of input to the system. Hybrid control panel (hardwire, wireless) Zones are partition specific Any zone can be either RF or hardwire, normally open or closed Zone terms: –TripSupervised –RestoralType

27 Factory Pre-Programmed Zones The Concord Control Panels provide pre-programmed hardwire zones for ease of programming.

28 Sensor Groups Sensor Group (Type) Number –Specific number used to tell the panel how to react when it hears a sensor activation –Commonly used Groups 01 Key Fobs, RF Touchpads 10 Entry/Exit Delays 13 Perimeter Instant 17 Motion Detector 25 Special Chime 26 Fire Detectors SENSOR GROUP 10

29 Edit Sensors Allows the changing of a sensors group number without deleting Use Edit Sensor menu to view sensor information in system S01 P1 G13 NC HW BACK DOOR S01 – Zone/Sensor Number P1 – Partition Number G13 – Sensor Group Number NC – Normally Closed HW – Hardwired Back Door – Sensor Text RF – Wireless Sensor TP – Touchpad NO – Normally Open

30 Sensor Text Only LCD and VFD Touchpads can display specific sensor text. Concord PIV will speak all words from 3-digit library Use Toolbox (PC Downloader) for larger systems SN 1 ITEM DOOR

31 Sensor Text 16 Item Numbers per sensor (0-15) If a word is in the library, it only takes up one item number If using custom words (not in the library), each letter takes up one item number Remember to include a space (#221) between custom words 000 deletes item numbers SN 1 ITEM ALARM

32 Output Programming Concord - 2 on-board open collector outputs Outputs are programmed using a 5 digit number i.e –First 3 digits are the trigger (what needs to happen for the output to activate) –Second 2 digits are the response time (how long the output is activated for)

33 Output Programming –First 3 digits are the trigger (what needs to happen for the output to activate) –Second 2 digits are the response time (how long the output is activated for) CONFIGURATION Keychain Touchpad Star Button activating an output

34 Programming Exercise Enter Quick Programming Menu –Acct # 98AC2 –Phone 9 (pause) –Learn Zones 1 – Group 10 2 – Group 13 3 – Group 17 4 – Group 26

35 Programming Exercise Program hardwire zone as a Keyswitch System should arm when zone tripped and disarm when restored

36 Programming Exercise Set system to dial Central Station phone number 1 for alarms only Set system to dial Central Station phone number 2 for trouble conditions Set pager 1 to receive messages for alarms only

37 Programming Exercise Create the following outputs –Light a red LED when the system is armed and a green LED when the system is disarmed –Open overhead garage door when star button is pressed on the keychain touchpad –Create a LED that follows the system status (off when system not ready) –Setup a motion detector that releases a door when activated (RTE)

38 Testing

39 A system should be tested after initial install, whenever new equipment is added, after any service work. The following tests are available: –Zone/Sensor Test –Phone/Communication Test Testing the System

40 Zone/Sensor Test – (8 + CODE + 3) Which code is used to enter zone test makes a difference how the system reacts Installer Code – Provides full wireless signal strength testing Master Code – Provides a single beep to confirm device operation

41 Zone/Sensor Test – (8 + CODE + 3) Before testing zones the installation site should be setup in a everyday situation Close doors,windows, and cover motion detectors Document sensor testing information for future reference if troubles should arise Test each device and verify a passing signal is received

42 Sensor Test (Installer Code) + 3 Trip all sensors in the system, as devices are tested they are removed from memory Listen for an acknowledgement tone for each sensor if a low tone is heard retest sensor and verify proper location

43 Zone Test – Concord Systems Pass/Fail Test During a Dealer Sensor Test the strength of the receiver is lowered to ensure during normal operation signals are heard When a wireless or hardwire device is tripped during the test a pass or fail signal will be announced

44 Communication Test (Master Code) + 2 The system calls the Central Station and verifies proper communications Phone Test

45 Communication Test – 8 + Master Code + 2 Before initiating test contact Central Station Display reads Phone Test allow at least 2- 3 minutes for completion of test If after 3 attempts the Central Station is not reached a failure message will appear Verify Phone Number Verify Phone System Verify Dialing Method Verify Phone Wiring

46 Testing Outputs – verify proper operation of outputs Sirens – Trip[ alarm and verify proper siren operation Light Control – Using touchpads turn light on and off Verify system arms and disarms with all available codes

47 Troubleshooting

48 Have the proper tools Eliminate the panel first Verify programming options if communication errors Utilize Toolbox to check event buffer Do not clear memory before calling Tech Support GE Security

49 Trouble Beeps Sounded at hardwired touchpads, and through interior sirens Silenced by pressing the Status key located on the touchpad (only silenced for 10 hours if the trouble is not fixed) Initially sound at the S-Time or immediately if a specific option is turned on. If the system is armed trouble beeps will not sound from 10pm to 8am.

50 Trouble Conditions AC Power Failure Low Battery Sensor Supervisory Sensor Trouble Sensor Low Battery Sensor Tamper Phone Failure Trouble Receiver Failure Receiver Interference Memory Failure Auxiliary Phone Trouble Bus Failure Unit #

51 Troubles Associated with Power AC Failure – usually off, sends signal if AC is not present for more than 15 minutes Low Back-up Battery – sends signal when back-up battery becomes low Back In Service – signal sent when AC and Back-up Battery is restored

52 Troubles Associated with Hardwire Devices Tamper – incorrect EOL resistor value Open – wire cut or magnet not in place Troubles are indicated at the control panel and communicated at the S-Time which is programmable

53 Troubles Associated with Wireless Devices Tamper – cover removed or tamper plunger stuck on device(older devices) Supervisory – the device has not checked in within the programmed time Low Battery – low battery condition on device, replace battery and test Troubles are cleared by acknowledging them (pressing Status) and clearing the existing trouble

54 Troubles Associated with Communications Phone Failure – the system does not communicate to the CS within 3 attempts If a Phone Line Monitor Card is installed the system checks for voltage upon initial dial attempt if no voltage present Phone Failure (Concord 2.5 or later)

55 Troubles Associated with Wireless Receiver Receiver Failure – the wireless receiver has not heard from any wireless devices in a two hour period. Receiver Interference – the wireless receiver is hearing a frequency that can possibly jam it.

56 Troubleshooting Programming Understand programming options and how they effect system operation Zone Restorals – a signal is sent if a zone is closed before the system is disarmed Alarm Verify – system will not report until a second trip Two Trip Error – if Alarm Verify is on and no second trip happens System Tamper – system reports is several attempts are made to disarm the system (40 consecutive keypresses)

57 Wiring Diagram - Concord 200 mA maximum Do not exceed rated current draws on listed terminals Class II 16.5 V 40VA , CN,

58 Wiring Devices 12 VCD A tamper will result if the EOL resistor is out of tolerance Do not exceed current draw of control panel

59 Sirens verse Speakers Siren – requires voltage usually wired to a relay supplied with 12Vdc or specific siren terminal on control panel Speaker – wired to a panels speaker output, if wired to voltage it will not work (clicking heard on speaker) Self-Contained Speaker – this speaker has a built-in siren driver that requires 12Vdc

60 Wiring Sounders - Concord Concord has a built-in 12 watt siren driver that Connects directly to a speaker. Try and maintain A minimum 8 ohms on terminals 7 and 8. Terminals 7 and 8 will provide both interior and exterior siren sound. Interior Siren – status beeps, chime, alarm sounds Exterior Siren – alarm sounds only

61 User Operations

62 User Programming The System Master Code (1234) is used to enter User Programming (Installer/Dealer code may also be used but cannot access user codes) – 9 + Master Code (1234) Time and Date User Codes Options Set Up Schedules Attach Schedules to Events Energy Saver Attach Lights to Sensors System Version TIME AND DATE

63 User Code Programming User Codes Regular User Codes – User 000 – User 229 Direct Bypassing Remote Access Partition Jump System Test Latchkey Report Partition Master Code System Master Code USER

64 Options Programming Downloading Allows downloading capabilities using Toolbox Touchpad Brightness Adjust the brightness of touchpads Volume Controls the volume of speakers on the system Voice Chime Allows the voice to announce the open zone while in the chime mode Chime On Close Provides a chime when an open zone is closed in the chime mode

65 Set Up Schedules Schedule Programming Start Time Stop Time Day of the Week START TIME 12:00 AM STOP TIME 12:00 AM MONDAY OFF SCHEDULE 000 Concord 15 Schedules

66 Attach Schedules To Events - Concord Events Latchkey Opening Latchkey Closing Exception Opening Exception Closing Lights Outputs Arming

67 Energy Saver Low Temp Setpoint High Temp Setpoint LOW SETPOINT 50 DEGREES F Heating and Cooling Concord

68 Attach Lights To Sensors Assign a specific light number to activate when a sensor is activated. Unit # 5 Sensor # 1 When Sensor 1 Opens Light 5 Turns On LIGHT 5 TO SN 1

69 System Operation See inside cover of user manual! Bypassing Zones –Direct Bypass (Authorized User) –Indirect Bypass Silent Arming Chime Feature Controlling Lights (Concord) FRONT DOOR BYPASSED

70 System Operation

71 Programming Exercise Add a new access code 5656 Make code arm/disarm all partitions

72 Programming Exercise Create a schedule for arming the system Create a schedule to control an output that disarms the system

73 Programming Exercise Light Control –Light #5 on when sensor 2 opens –Light flashes for arming and disarming –Light #8 on at 10pm off at 1am

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