1. ORGANIZATIONAL BEHAVIOUR

2. ORGANISATIONAL BEHAVIOR
Organizational Behavior is a discipline that deals with the study and
application of knowledge about how people as individual and as group act within organizations.

3. ORGANISATIONAL BEHAVIOUR - DEFINITON
“Organizational behaviour is a field of study that investigates the impact that individuals, groups and organizational structure have on behaviour within the organization, for the purpose of applying such knowledge towards improving an organizational effectiveness”.
--Stephen P Robins
“Organisational behavior is to understand, predicting and controlling human behavior at work”
-- Fred Luthans

4. GOALS OF OB Describe People Behavior Understand People Behavior
Predict Employee Behavior
Control Human Activity

5. Toward an OB Discipline

6. Importance of OB Understanding of self and others
-- Individual Behavior
-- Inter-Personal Behavior
-- Group Behavior
Motivation of Human Resources
Effective Communication (behavioral science helps to improve communication)
Effective Organizational Climate
Good Human Relations
Introduction of change in the organization (benefits of change should be highlighted)

7. Organizational Behavior (OB)7
The attitudes and behaviors of individuals and groups in organizations
Why study OB?
To learn about yourself and others
Help you to retain the people who came up with the good ideas
Solve new problems and adapt to new situations
OB focuses on improving productivity, reducing absenteeism and turnover, and increasing employee job satisfaction and organizational commitment
OB studies how people behave, the reasons for that behaviour and how the behaviour affects the performance of the organisation

8. Contd.. Predicts the future course of action Control the activity
It motivates employees towards higher productivity

9. Why Study Organizational Behavior
Understand
organizational
events
Why study organizational behavior
Influence
organizational
events
Predict
organizational
events

10. Nature of OB An Integral Part of Management A Field of Study
Inter-Disciplinary Approach
Levels of Analysis (behavior)
Goal-Oriented
Human Tool
Science and Art
Satisfaction of Employees’ Needs
Humanistic and optimistic
Oriented towards Organizational Objective

11. Scope of OB
Individuals (differ from personality, perception, values and attitude)
Group of Individuals (group conflicts, communication, structure, power and politics)
Organisation Structure

12. Elements of OB People Structure (formal and informal system)
Technology (cost as well as benefits)
Environment (no organisation exists alone)

13. Framework for OB OB follows the Principles of Human Behavior
OB is situational
OB is based on System Approach
OB represents a constant interaction between structure and process variable

14. Models of Organizational Behavior
Autocratic Model
Custodial Model
Supportive Model
Collegial Model

15. Autocratic Model Managerial orientation is towards power
Manager see authority means get the things done
Employees expected to follow
High dependence on boss
Under autocratic model, employees usually give minimum performance and in turn get minimum wages
This model is largely based on Theory X Assumption

16. Custodial Model
Employees managed under autocratic model feel insecurity and stress
The manager felt some way to develop employee relationships
The managerial orientation is towards the use of money to pay benefits
Employees hope to obtain security and benefits
Organisational dependence
Since employees are getting adequate rewards and security, they are happy
Family-managed business organisation
Not suitable for matured employees

17. Supportive Model The model depends on Leadership
Supports Employee Job Performance
The focus in primarily on participation and involvement of employees in decision making
Creates Sense of Participation
Manager’s role is to help employees to achieve their work rather than supervision
Manager is a coach builds a better team
Assumption of Theory Y
Organisation with sophisticated technology and professional people can apply this model

18. Collegial Model Collegial model is an extension of supportive model
It is based on team concept
Employee develops high degree of understanding
Shares common goals
Employees need little direction and control from management
Creates Favorable Working Climate
Fulfillment of Employees