1. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. Introducing Doubleknot The All-In-One Solution for Online, Onsite and Mobile Sales

2. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc Delivering a Better Experience For your constituents Purchase anything, any time, anywhere Member benefits automatically applied Matches your website branding For your staff All registration, reservation and membership information stored in a single database Automatic receipts, tickets, and billing reminders For your executives and board Comprehensive reporting and analytics Increased revenues and more time on-mission

3. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. A Single Solution for All Operations Membership Management Custom membership levels and benefits Print-at-home/mobile membership cards Member benefits automatically applied Automatic renewal reminders Gift options Ticketing and Admissions Online, on-site and mobile tickets Admissions and add-on experiences Events and programs Group or individual tickets Funds Development One-time and recurring online donations Integrated checkout donation request Animal and exhibit “adoptions” with personalized certificates Fundraising events Group Visits & Reservations Field trip, tours and mobile classrooms Recreational bookings Facilities and equipment rental Birthday parties and special events Camp, Class & Event Registration Daycamps Overnights Education programs Family activities Special events Marketing & Communications Integrated email solution Targeted mailing lists from database queries Custom receipts and confirmations RSS and calendar feeds

4. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc Integrated Features Communications & Email Marketing Custom Payment Schedules with Automatic Billing Reminders Capacity Management and Waitlists Custom Registration and Purchase Forms Discounts and Promotions Integrated Donation Request at Every Checkout Mobile Registration, Ticketing and Check-in Reporting & Analytics, Report Writer Included

5. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc Supports All Sales Across All Channels Sell ONLINE Mobile-Friendly Online Sales Doubleknot Online Sell ON-SITE Front Desk/Front Gate/Gift Shop Sales Station POS Sell ANYWHERE Roaming Sales Sales Station Mobile

6. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc Mobile Sales, Payment and Check-in Sign UpPayView TicketSave Ticket

7. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. On-Site Sales with Sales Station POS Custom configuration for any register iPad display with rugged Windfall stand Assign any Doubleknot item to any key Access everything in Doubleknot through menu Accept signatures electronically or on printed receipt Configure different register classes for different needs Apply discounts automatically Industry-standard peripherals include cash drawer, EMV card reader, receipt printer, ticket printer and scanners

8. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. Sales Station Mobile for iPad 100% mobile solution Linebusting anywhere Admission and event tickets Ride/attraction/show tickets Donations and “adoptions” Memberships Concessions and raffle tickets Merchandise Program registration Access to anything in Doubleknot Roaming sales anywhere Secure credit card reader Issue tickets and receipts by text or email with link to tickets Wireless printing available Optional handheld scanner

9. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc Collect Balance Due for Existing Orders Look up the order or scan the visitor’s receipt barcode Update the registration o Add more people o Add more items Add any unpaid balance to the cash register Collect payment Doubleknot database is automatically updated with correct payment and registration info

10. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. DEMO Tickets - http://www.zoonewengland.org/ticketshttp://www.zoonewengland.org/tickets Birthday parties - http://www.houstonzoo.org/host-an-event/birthday-partieshttp://www.houstonzoo.org/host-an-event/birthday-parties Field trips - http://www.kansascityzoo.org/education/field-tripshttp://www.kansascityzoo.org/education/field-trips Regular events - http://blandfordnaturecenter.org/seasonal-camps/http://blandfordnaturecenter.org/seasonal-camps/ Program events - http://indiancreeknaturecenter.org/public-programs/summer-campshttp://indiancreeknaturecenter.org/public-programs/summer-camps Memberships - http://www.houstonzoo.org/membershiphttp://www.houstonzoo.org/membership

11. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. Additional Slides

12. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc Purchases using a Tablet

13. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. Receipt With Links to Tickets

14. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. Print-At-Home Tickets

15. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. Mobile Tickets

16. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. Print-at-Home & Mobile Membership Cards

17. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc. Clients

18. Telephone: (408) 971-9120 | www.doubleknot.com | doubleknot@doubleknot.com | @doubleknotinc | © 2016 Doubleknot, Inc Assn of Zoo & Aquarium Clients