1. PASSPORT SUPPLY MANAGEMENT SERVICES RFP SAQMMA15R0191 Site Visit June 2015

2. Welcome and Opening Remarks Introduction of Presenters Contracting Officer Remarks Passport Supply Management Services Requirements Overview Performance Basis AGENDA

3. OBJECTIVES OF THE SITE VISIT  To verify and supplement the requirements presented in the RFP.  Maximize transparency and clarity of Passport Supply Management Service objectives, critical success factors, challenges, requirements, and constraints.

4. WELCOME REMARKS AND TODAY’S PRESENTERS  Tyrone Sheldon - Regional Director - Northeast  Deborah Carey - Contracting Officer  Lucas Castillo - CA/PPT/PPS Division Chief  Jason Hindle - Management and Program Analyst  Twyla Garrett - Lead Acquisition Consultant  Harry Webb - Acquisition Consultant

5. CONTRACTING OFFICER REMARKS  This Site Visit is conducted in accordance with FAR 15.201  Competitive Procurement for a base year and 4 - 12 months option years  In the event of any discrepancy, the information in the Final RFP takes precedence over any information presented here  All contractors must be registered in Systems award Management System (SAM) www.sam.govwww.sam.gov  All questions and answers will be posted on fedbiz opps, questions about the solicitation were due 7 business days after posting of the solicitation on June 3, 2015 which is June 17, 2015  The PowerPoint briefing you are about to see will be posted at http://www.fbo.gov  Responses to questions will be accomplished by an amendment to the solicitation

6. OVERVIEW OF THE REQUIREMENT  The overall objective of this procurement is to provide Passport Agencies and Centers, Book Print Facilities and Acceptance Facilities (postal and non-postal) with the supplies required for optimal operation:  Maintain an inventory of supplies that the Agency can draw from  Maintain required quantities  Provide inventory as just in time as need  Of the quality necessary for passport production  Mass Mailing and Mail Merge for deliver to passport customers  The Contractor must provide, Operational Personnel and an Automated Inventory System facilitating the delivery of Critical Supplies.  The Contractor must be able to handle changing priorities and workload while meeting schedules for routine work, and to identify and introduce process and system innovations and best practices.  All of the work must be performed in accordance with the highest performance quality standards as stated in the solicitation.

7. CRITICAL SUPPLY LIST  The Critical Supply List is currently comprised of approximately 126 critical supply items including passport applications, forms and other supply items such as bar code labels, custom printed envelopes, etc. The complete listing can be found in the RFP. Supply Types: Acceptance Facility Supplies BCC Supplies Cashiering Materials Envelopes Forms Mail Out Materials Miscellaneous PPT Card Supplies Processing Materials

8. AUTOMATED INVENTORY MANAGEMENT SYSTEM REQUIREMENTS  The Contractor’s software must be compatible with the environment: Internet Explorer 8 Windows 7 Java version 7 update 71 Adobe Flash 14.0.0.145.  Any document created for download may be created in: Office 2010 suite, Notepad, or WordPad; or Compatible with: Adobe XI, Windows Photo Viewer, MS Paint, or XPS viewer.  The Contractor must provide a product that does not require any additional add-ins or software installed on DoS workstations. Connections must also be established using the Hypertext Transfer Protocol Secure (HTTPS) communication protocol using SSL 3.0/TLS 1.2.  The Contractor’s electronic ordering software should be able to provide access of up to 4,000 users, with up to 100 users simultaneously.

9. AUTOMATED INVENTORY MANAGEMENT SYSTEM DEMONSTRATION REQUIREMENTS  The government technical team will conduct a “mock” supply order remote demonstration, for which the Offeror is required to demonstrate it’s proposed Automated Inventory Management System.  The Offeror shall provide the government technical team with remote access to the system for the demonstration  The Offeror will demonstrate that the system is capable of meeting the requirements of the RFP.

10. OFFSITE PERSONNEL REQUIREMENTS Site Manager - Contract PM Logistic Analyst IT Support Analyst Vendor Management Analyst

11. PERSONNEL REQUIREMENTS  SITE MANAGER / PROGRAM MANAGER – (KEY PERSONNEL)  Responsible for purchasing from over 140 critical supply vendor contractors for 29 U.S. Passport Agencies/Centers.  Prepares management, business, technical, and personnel reports, reviews and documents for internal and external use.  Determines supply costs, planning and budgeting, and evaluating supply management performance.  Serves as the primary point of contact to the U.S. Government.  LOGISTICS ANALYST  Performs a physical inventory of items on a monthly basis and tracks the usage.  Responsible for all incoming and outgoing shipments.  Maintains address database(s).  Manages customer service calls and inquiries.  Reports to the Site Manager

12. PERSONNEL REQUIREMENTS  IT SUPPORT ANALYST  Works with key stakeholders to document work flows and key processes.  Provides technical leadership for IT system best practices, standards, and security compliance.  Design, configure, and test computer hardware, networking software, and operating system software.  Develops test plans, schedules, and QA plans.  Reports to the Site Manager  VENDOR MANAGEMENT ANALYST  Initiates electronic purchase requisition to support purchase including DoS request, vendor backup documentation, quotes, etc.  Responsible for supporting the management of strategic vendor relationships with critical suppliers.  Management and distribution of supply inventory reports  Develop risk reports-aging vendor contracts, aging invoices and off- target/at risk open items.  Reports to the Site Manager

13. NEXT STEPS  Questions and Answers from industry will be incorporated as an amendment to the solicitation  Proposals will be due 10 July 2015 1:30PM For this presentation, answer, and attendee list:  FedBizOpps: Solicitation SAQMMA15R0191