1. AREA AND DIVISION DIRECTOR TRAINING SESSION 1: Develop Successful Teams 206BP

2. Session Agenda  Your team members  Your team agreement  Team motivation  Conflict resolution in a team 1

3. Session Objectives  Recount roles of area and division directors  Identify members of area and division councils and ways councils offer support  Describe a team charter and its benefits  Build trust and set expectations using team charters  Apply the Five Principles of Motivation  Use conflict resolution techniques 2

4. 3 Area Director

5. Area Team 4 area director club president VPM VPE club president VPM assistant area director marketing VPM assistant area director marketing VPE club president VPM VPE assistant area director education VPE assistant area director education area council

6. 5 Division Director

7. Division Team 6 division director area director assistant division director education area director assistant division director education area director area director assistant division director marketing area director division council

8. Team Support 7 division director area director assistant division director education area director assistant division director education area director area director assistant division director marketing area director division council area director club president VPM VPE club president VPM assistant area director marketing VPM assistant area director marketing VPE club president VPM VPE assistant area director education VPE assistant area director education area council

9. Your Team Agreement  Team Composition  Values  Team Operating Principles  Potential Obstacles  Meeting Protocol  Team Interaction and Behavioral Norms 8

10. 9 Team Motivation

11. Five Principles of Motivation  Understanding motivation  Focusing on value  Clarifying expectations  Recognizing your team  Leading by example 10

12. Team Conflict Resolution  Talk in private.  Share responsibility and agree to resolve issues.  Present viewpoint in unemotional way.  Determine points of agreement and disagreement.  Decide how to proceed on disagreements.  Summarize discussion in writing and move forward. 11

13. Review 12  Recount roles of area and division directors  Identify members of area and division councils and ways councils offer support  Describe a team charter and its benefits  Build trust and set expectations using team charters  Apply the Five Principles of Motivation  Use conflict resolution techniques

14. Conclusion: Closing Remarks  Area and division directors have many responsibilities.  Area and division councils help area and division directors.  Team charters help teams be effective and productive.  Good team leaders employ the Five Principles of Motivation.  Resolving conflict allows teams to be more productive. 13