1. CHAPTER 14 VALUING DIVERSITY “To keep the Golden Rule we must put ourselves in other people’s places. If we had the imagination to do that...fewer bitter judgments would pass our lips, fewer racial, national, and class prejudices would stain our lives.” ---Harry Emerson Fosdick

2. Chapter 142 A Competent Worker... Respects the rights of others Bases impressions on performance, not on stereotypes Works well with men and women, people of different ethnic or social backgrounds Takes pride in his or her own culture Respects and appreciates other cultures ---SCANS

3. Chapter 143 Our Changing Workforce The generation gap continues to widen More women are in the workforce Persons with disabilities are being better accommodated More diverse ethnic groups are being absorbed and accepted

4. Chapter 144 Widen Your Perspective Attend ethnic cultural events Patronize ethnic business places Socialize with people of different cultures Participate in diversity training activities Help with fund-raising for special groups

5. Chapter 145 Respect Cultural Differences Study other cultures--books, television, movies--check the library and Internet Make friends with people with different cultural backgrounds Observe interactions of people from other cultures--gestures, expressions, actions Notice different customs of people from other cultures

6. Chapter 146 Manage Language Barriers Avoid Making Incorrect Assumptions Study the language Use an interpreter Make opportunities to speak the language to sharpen your skills

7. Chapter 147 Help Others Make Cultural Adjustments Keep yourself well-informed Become aware of and concerned about problems and issues that create disunity Explain your own culture to those of another culture Offer guidance, help, and empathy--help them understand and fit in Take a stand on issues that promote respect and appreciation for diversity

8. Chapter 148 Recognize And Understand Discrimination STEREOTYPING--occurs whenever you think of all members of a group as having the same characteristics, rather than viewing them as unique individuals PREJUDICE--means to unfairly prejudge or form an opinion based on a group stereotype, without considering what the individual is really like

9. Chapter 149 “The resource of bigotry and intolerance when convicted of error, is always the same; silenced by argument, it tries to silence by persecution--in old times by fire and sword, in modern days by tongue.” ---G. Simons

10. Chapter 1410 Take Positive Action Speak up and challenge those who make negative comments based on prejudice Show disapproval or walk away when someone tells an ethnic or racial joke Bring up the subject of discrimination--share your ideas and views Avoid minority group labels. Use preferred terms Resist and expose prejudice

11. Chapter 1411 The Law Does Not Allow Discrimination On The Basis Of... Race Color Ethnic background Religious affiliation or practice Gender Family status Age “Unacceptable character”

12. Chapter 1412 To Protect The Rights Of Persons With Disabilities... The job may be restructured Special equipment may be acquired Facilities must be made accessible The employer may not specifically ask if the person is disabled No special treatment or special requirements are allowed The employer is not required to hire someone who is not competent to do the job

13. Chapter 1413 Sexual Harassment Is Coerced, Unethical And Unwanted Intimacy Remarks, teasing, flirting Gestures Graffiti, notes, or sign Rude sounds Whistling suggestively Jokes about sex Derogatory rumors Unwelcome touching

14. Chapter 1414 Avoiding, Resisting, Or Fighting Discrimination You can turn and walk away You may use positive resistance, with patience Do not resort to revenge--vandalizing, assault, verbal abuse File a grievance. Ask for an investigation Contact an attorney Contact a local human rights agency or the Equal Employment Opportunity Commission

15. Chapter 1415 “Aggressive fighting for the right is the greatest sport in the world.” ---Theodore Roosevelt